Launch Your Career with the VA: Program Support Assistant in Denver

Are you seeking a career that blends administrative excellence with a profound sense of purpose? The Department of Veterans Affairs (VA) is looking for a detail-oriented Program Support Assistant to join the Eastern Colorado Health Care System in Denver. This role is pivotal in maintaining the efficiency of our Care Management services, ensuring that those who have served our country receive the high-quality coordination they deserve.

Job Responsibilities

As a Program Support Assistant, you will act as a central pillar for the Care Management team. Key duties include:

Office Administration: Managing records, files, and office control systems.
Data Management: Tracking statistical information and managing program-specific data.
Operational Support: Documenting government purchase card usage and coordinating patient/family information.
Timekeeping: Maintaining accurate time and leave records for the service.

Requirements

To be considered for this role, you must meet the following criteria:

Requirement	Description
Citizenship	Must be a U.S. Citizen
Experience	One year of specialized experience at the GS-5 level
Licensing	Valid state-issued driver's license
Assessment	Completion of required USA Hire assessments
Probation	1-year probationary/trial period

Salary Overview

The compensation for this position ranges from $50,630 to $65,819 per year, commensurate with federal pay standards for the GS-6 level.

Benefits

Employees of the VA enjoy robust benefits, including:

Health, dental, and vision insurance.
Participation in the Thrift Savings Plan (TSP).
Flexible work-life balance options.
Access to federal employee leave programs.

Application Tips

Respect the Limits: Your resume must be two pages or less. Use clear, results-focused language.
Documentation is Key: If you are a current or former federal employee, ensure your SF-50 clearly reflects your time-in-grade.
Assessments: Do not rush your online assessments. They are crucial for your final ranking.

If you are ready to apply your administrative talents to a mission that matters, apply for this position in Denver today. Your skills will directly impact the well-being of our Veterans.

Why This Program Support Assistant Job Matters

Join the VA Eastern Colorado Health Care System and play a vital role in supporting those who have served our nation.

Program Support Assistant Job Overview

The Veterans Health Administration is seeking a dedicated Program Support Assistant to join the Care Management service at the Community Resource Referral Center in Denver, CO. This position is essential for the smooth operation of administrative workflows, coordinating program-specific data, and providing high-level support to our healthcare teams. You will work within a mission-driven environment dedicated to honoring our Veterans through compassionate service.

Requirements for Program Support Assistant

U.S. Citizenship
Must meet all qualification requirements by the announcement closing date
Time-in-grade requirement: 52 weeks at the GS-5 level for current federal employees
Possession of a current, valid state-issued driver's license
Must register with the Selective Service if a male born after 12/31/1959
Completion of mandatory online assessments
Background and security investigation clearance
Participation in the annual seasonal influenza vaccination program

Preferred Qualifications for Program Support Assistant

Demonstrated experience in creating and maintaining automated program data systems
Proficiency in utilizing Microsoft Excel for complex quarterly production reporting
Experience managing administrative tasks such as timekeeping and record disposition
Strong interpersonal skills for managing patient coordination and sensitive inquiries
Ability to analyze service program data to generate actionable reports

Federal Benefits & Perks

✓Competitive federal salary and advancement potential
✓Comprehensive health insurance options
✓Generous paid vacation and sick leave accrual
✓Federal retirement savings plan (TSP)
✓Work-life balance with standard Monday-Friday scheduling
✓Professional development and training opportunities

💡 How to Apply Program Support Assistant Job & Insider Tips

Application Steps for Program Support Assistant Job

Create or log into your USAJOBS profile
Prepare a resume that is strictly limited to two pages
Complete the required online questionnaire
Upload all necessary supporting documents, including SF-50s and transcripts
Submit your application package before the deadline of 09/08/2026
Check your email for instructions to complete the mandatory online USA Hire assessments

💡 General Tips

Ensure your resume clearly lists job titles, duties, and specific hours worked per week.
Save your resume as a PDF to preserve formatting and page limits.
Do not exceed the two-page limit for your resume.
If you are a federal employee, include your most recent SF-50 and any others showing time-in-grade.
Set aside at least 3 hours for the online assessment; it is a critical part of the process.

Frequently Asked Questions

Is this position eligible for telework?

Yes, this position may be authorized for telework on an ad hoc or situational basis.

Can I use my education to qualify instead of experience?

No, there is no educational substitution allowed for this specific grade level; specialized experience is required.

What is the work schedule for this role?

The position operates on a set schedule of 6:30am - 3:00pm, Monday through Friday.

What is the closing date?

Applications must be received by September 8, 2026.

Do I need a background check?

Yes, all selected applicants are subject to a background investigation.

Job from Veterans Health Administration

The Veterans Health Administration is the largest integrated healthcare system in the United States. We are dedicated to fulfilling President Lincoln’s promise to care for those who have borne the battle. Working at the Denver campus provides a unique blend of high-tech medical environment and the vibrant lifestyle of the Colorado Front Range.