Lead Emergency Services Dispatcher: A Critical Leadership Role at Holloman AFB
Are you looking to take your dispatching career to the next level? The Department of the Air Force is currently seeking a motivated, experienced professional for a Lead Emergency Services Dispatcher role at Holloman AFB in New Mexico. This position is a cornerstone of the 49th Wing's ability to respond to emergencies and protect personnel. If you have the leadership skills and calm demeanor required to manage high-stress environments, this could be your next professional chapter.
Job Responsibilities
As a Lead Emergency Services Dispatcher, your primary responsibility is to oversee the day-to-day operations of the emergency communications center. Your duties will include:
- Team Leadership: Supervising and training three or more emergency vehicle dispatchers.
- Crisis Response: Handling incoming 911 calls and coordinating responses for fire, medical, and Hazardous Materials (HazMat) situations.
- Operations Management: Maintaining automated records, mapping systems, and emergency checklists.
- Training: Conducting ongoing training for staff to ensure team proficiency in emergency protocols.
Requirements
To qualify for this role, you must meet OPM standards for the 2151 Dispatching series. Key requirements include:
- Experience: One year of specialized experience at the GS-05 grade level (or equivalent).
- Regulatory Knowledge: Familiarity with federal and state emergency laws.
- Clearance: Ability to pass a drug test and maintain a Secret security clearance.
- Documentation: A well-structured, two-page resume clearly detailing your history.
Salary Overview
The compensation for this position is aligned with the General Schedule (GS) pay system.
| Pay Grade | Minimum Annual Salary | Maximum Annual Salary |
|---|---|---|
| GS-06 | $45,409 | $59,031 |
Benefits
Civilian employees at the Air Force receive a comprehensive benefits package that includes health insurance, life insurance, retirement savings plans, and generous leave accrual. You will also benefit from a stable career path with the federal government.
Application Tips
- Respect the page limit: Resumes must be two pages or less.
- Highlight leadership: Emphasize any experience where you directly managed or trained staff.
- Use the Questionnaire: The online application questionnaire is a critical component of your rating—take your time to answer honestly and thoroughly.
Serving as a Lead Emergency Services Dispatcher at Holloman AFB is a rewarding opportunity to impact lives directly. By leading a professional team, you contribute to the safety and success of the 49th Wing. Submit your application through the official portal before the deadline to be considered for this high-impact position.
Why This Lead Emergency Services Dispatcher Job Matters
Are you a natural leader with the ability to remain calm under pressure? Step up to the front lines of public safety and emergency management at Holloman AFB as a Lead Emergency Services Dispatcher.
Lead Emergency Services Dispatcher Job Overview
The Department of the Air Force is seeking a dedicated and decisive professional to join the 49th Wing at Holloman AFB. As a Lead Emergency Services Dispatcher, you will oversee a critical operations team, managing emergency response communications for police, fire, and medical services. You will serve as a vital link between the public and emergency responders, ensuring that help arrives efficiently during high-stakes situations including HazMat, medical, and fire emergencies.
Requirements for Lead Emergency Services Dispatcher
- Must be a U.S. citizen.
- Must pass a pre-employment drug test and periodic short-notice testing.
- Must be able to obtain and maintain a Secret security clearance.
- Minimum of one year of specialized experience at the GS-05 level or equivalent.
- Must meet Federal Time-In-Grade requirements for competitive service positions.
- Must be proficient in using communications radios and emergency call-receiving equipment.
Preferred Qualifications for Lead Emergency Services Dispatcher
- Demonstrated experience in leadership, including orienting and instructing team members.
- Strong ability to balance and distribute complex work assignments.
- Proficiency in emergency medical dispatch procedures.
- Expertise in map reading, grid plotting, and automated transportation database management.
Federal Benefits & Perks
- ✓Competitive Federal salary and pay schedule.
- ✓Comprehensive health and life insurance options.
- ✓Generous paid leave and Federal holiday schedule.
- ✓Retirement planning through the Federal Employees Retirement System (FERS).
- ✓Opportunities for professional development and training within the Air Force.
💡 How to Apply Lead Emergency Services Dispatcher Job & Insider Tips
Application Steps for Lead Emergency Services Dispatcher Job
- Log in to your USAJOBS account.
- Review the full vacancy announcement and prepare your two-page resume.
- Ensure your resume includes hours worked per week and specific dates of employment.
- Complete the online application questionnaire.
- Upload all required documentation, including SF-50s if you are a current or former Federal employee.
- Verify your submission status through your USAJOBS account dashboard.
💡 General Tips
- Keep your resume strictly to two pages or less; longer resumes will be automatically disqualified.
- Be specific about your leadership experience, focusing on how you instructed and monitored lower-graded employees.
- Always double-check that your SF-50s show your current pay plan, series, and grade.
- Do not include personal information like photos or SSNs on your resume.
- Submit your application well before the deadline to allow time for system processing.
Frequently Asked Questions
What is the primary role of this position?
You will supervise emergency dispatchers and manage 911 calls, coordinating fire, medical, and HazMat responses for Holloman AFB and its personnel.
Is this position eligible for telework?
No, this role requires on-site presence at the dispatch center.
What kind of security clearance is needed?
This position requires the ability to obtain and maintain a Secret level security clearance.
Do I need a specific degree for this role?
*A: This position focuses on specialized experience rather than specific educational degrees, though all relevant training should be included in your application.*
What if I don't have a Secret clearance yet?
*A: You must be able to obtain one, which generally involves a background investigation conducted by the agency.*
Job from Air Education And Training Command
The Air Education and Training Command (AETC) is vital to the mission of the U.S. Air Force. Dedicated to the vision of Global Vigilance and Global Power, the agency focuses on developing Airmen and integrating world-class technology. When you work for the Air Force in a civilian capacity, you are not just an employee—you are a partner in national security and public safety.