Launch Your Career: Transportation Assistant at the VA Providence Healthcare System

The Department of Veterans Affairs (VA) is dedicated to fulfilling the promise of caring for those who have served our nation. As a Transportation Assistant, you will join a team committed to this mission, providing essential support to the Veteran Transportation Service (VTS). This role is perfect for detail-oriented individuals looking to apply their administrative and logistical skills to a cause that truly matters.

Job Responsibilities

As a Transportation Assistant, your daily duties are multifaceted and critical to the success of our outpatient services. Key responsibilities include:

Scheduling and Coordination: Managing appointment flows to minimize wait times.
Data Management: Tracking, compiling, and analyzing transportation statistics for program reporting.
Consult Management: Utilizing systems like VISTA and CPRS to process internal requests.
Operational Support: Assisting supervisors with program forecasting and vehicle maintenance oversight.

Comparison of Grade Levels

Feature	GS-05	GS-06
Experience Requirement	1 Year Specialized	1 Year Specialized
Primary Focus	General Admin/Support	Transportation Program Support
Potential for Growth	Eligible	Highest Grade

Requirements

To be considered, you must be a U.S. citizen and successfully pass a background check. You must demonstrate specialized experience equivalent to a GS-04 level or provide academic transcripts to qualify via education. Participation in the annual influenza vaccination program is a mandatory condition of employment.

Salary Overview

This position offers a competitive salary range of $46,137 to $66,857 per year, commensurate with experience and grade level as per the General Schedule (GS) scale.

Benefits

The VA offers an industry-leading benefits package, including robust health insurance, retirement plans with federal matching, and generous paid annual and sick leave. Employees also enjoy predictable work schedules and a focus on work-life balance.

Application Tips

Tailor Your Resume: Ensure every job listed includes duties, start/end dates, and hours per week.
Mind the Page Limit: Federal resumes must not exceed two pages.
Submit Early: Don't wait until the closing date to upload your SF-50s and transcripts.

Serving our Veterans is a profound responsibility. If you have the organizational skills and drive to contribute to our mission, we encourage you to apply for the Transportation Assistant position at the VA Providence Healthcare System today.

Why This Transportation Assistant Job Matters

Join the VA Providence Healthcare System and play a pivotal role in ensuring our nation's heroes get where they need to go. Your logistical expertise will directly impact Veteran care.

Transportation Assistant Job Overview

The VA Providence Healthcare System is seeking a dedicated Transportation Assistant to join our Business Office. This role is essential to the Veteran Transportation Service (VTS), where you will serve as a primary coordinator for transportation needs. You will manage complex scheduling, track critical data, and ensure seamless communication between administrative teams and Veterans. This full-time position offers a unique chance to support clinical care operations while working in a fast-paced, mission-driven environment in Providence, Rhode Island.

Requirements for Transportation Assistant

U.S. Citizenship
Registration with the Selective Service (for males born after 12/31/1959)
Completion of a 1-year probationary or 2-year trial period
Successful completion of a background and security investigation
Participation in the annual seasonal influenza vaccination program
Possession of a REAL ID compliant driver's license or identification

Preferred Qualifications for Transportation Assistant

Prior experience in office administration or customer service settings
Proficiency in clinical scheduling software and database management
Demonstrated ability to perform data analysis and generate reports
Strong communication skills for interacting with diverse patient populations

Federal Benefits & Perks

✓Competitive Federal Salary
✓Generous Paid Time Off
✓Flexible Work Schedule Options
✓Comprehensive Health Insurance
✓Retirement Savings Plans
✓Opportunities for Career Advancement
✓Supportive Work Environment

💡 How to Apply Transportation Assistant Job & Insider Tips

Application Steps for Transportation Assistant Job

Create or log into your account on the official USAJOBS portal.
Prepare a resume that specifically highlights duties, dates (month/year), and hours worked per week.
Upload required documentation, including SF-50 forms for current/former federal employees.
Complete the online application and questionnaire before the closing date.
Monitor your email for a notification to complete the mandatory online USA Hire assessment.
Submit all final documents and track your application status online.

💡 General Tips

Ensure your resume is no longer than two pages to meet federal standards.
Use the USAJOBS resume builder to ensure all required fields are included.
Be specific about your previous duties; do not leave the hiring team to make assumptions about your skills.
Save your resume as a PDF to maintain formatting and file size limits.
Double-check your SF-50 documentation to ensure time-in-grade eligibility is clearly demonstrated.

Frequently Asked Questions

What is the primary goal of the Transportation Assistant?

The primary goal is to coordinate Veteran transportation needs, manage scheduling data, and support the operations of the Veteran Transportation Service (VTS) to ensure Veterans reach their clinical appointments without delay.

Is this position eligible for telework?

No, this position is not authorized for telework, virtual, or remote work; it is based at the Providence VA Medical Center.

What documentation is required regarding my previous federal service?

You must provide an SF-50 (Notice of Personnel Action) that clearly identifies your job title, series, grade, step, and tenure, specifically demonstrating your one-year time-in-grade eligibility.

What is the timeline for hiring?

*A: After the announcement closes, your application is reviewed for eligibility. If selected for an interview, you will be contacted by the hiring office.*

Is there promotion potential?

*A: Yes, this position has a promotion potential to the GS-06 level.*

Job from Veterans Health Administration

The VA Providence Healthcare System is a premier medical provider offering comprehensive care to Veterans. Our "I CARE" values—Integrity, Commitment, Advocacy, Respect, and Excellence—guide every interaction. Working with us provides not just a job, but a career with opportunities for growth within the largest integrated healthcare system in the country.