Supporting Our Heroes: Career Opportunities as a Transportation Assistant
Working for the Department of Veterans Affairs (VA) is more than just a job; it is a commitment to the men and women who have served our country. If you are a detail-oriented professional with a passion for logistics and patient advocacy, the Transportation Assistant position at the Jesse Brown VA Medical Center in Chicago offers a unique opportunity to contribute to a meaningful mission.
Job Responsibilities
As a Transportation Assistant, you will act as the backbone of the Veteran Transportation Service (VTS). Your day-to-day work will be multifaceted, covering three core areas:
- Scheduling and Data Tracking: You will manage patient appointments, track transportation usage, and ensure data integrity within our automated tracking systems.
- Consult Management: You will coordinate internal consultations using tools like VISTA, CPRS, and SharePoint to ensure seamless patient transitions.
- Program Support: You will help plan and direct VTS operations, including vehicle maintenance coordination, workload forecasting, and process improvement to reduce wait times for our patients.
| Feature | Details |
|---|---|
| Position | Transportation Assistant |
| Location | Chicago, IL |
| Grade Level | GS-5 to GS-6 |
| Salary Range | $45,538 - $65,990 per year |
| Closing Date | 09/10/2026 |
Requirements and Qualifications
To qualify for this role, you must meet specific criteria regarding experience and education.
Specialized Experience
Candidates for the GS-5/6 levels must demonstrate at least one year of specialized experience at the next lower grade. This includes tasks such as preparing correspondence, data entry, scheduling, and ensuring compliance with organizational regulations.
Education
Education may be substituted for experience. For the GS-5 level, a four-year degree or a combination of education and experience beyond the second year of college may be accepted.
Salary and Benefits
This position offers a competitive salary and the extensive benefits package associated with federal service. This includes health insurance, retirement planning through FERS, the Thrift Savings Plan, and generous paid time off.
Application Tips
- Use the Required Template: Ensure you download and use the specific clinical resume template provided by the VA.
- Be Detailed: Describe your previous roles in clear, quantifiable terms. Do not assume the hiring manager understands your past responsibilities without a thorough description.
- Watch the Deadline: Applications must be submitted by 11:59 PM (ET) on the closing date.
Join us in our mission to serve those who have served. As a Transportation Assistant in Chicago, you will play a critical role in the health and well-being of our veterans. If you are ready for a challenging and rewarding career, apply today through the USAJobs portal.
Why This Transportation Assistant Job Matters
Join the Jesse Brown VA Medical Center as a Transportation Assistant and play a vital role in ensuring our nation’s heroes receive the care they deserve through seamless logistics and coordination.
Transportation Assistant Job Overview
The Veterans Health Administration is seeking a dedicated Transportation Assistant (Transportation Coordinator) to join our team in Chicago, Illinois. In this position, you will serve as a primary contact for Veterans, managing the intricate logistics of the Veteran Transportation Service (VTS). You will collaborate with management to optimize scheduling, forecast workloads, and implement quality improvements to enhance the operational flow of transportation services, ensuring that those who have served our country can access their medical appointments efficiently.
Requirements for Transportation Assistant
- U.S. Citizenship (non-citizens may be considered only if no qualified citizens are available).
- Must undergo and pass a background investigation.
- Must be willing to undergo a urinalysis drug screen if selected for a testing-designated position.
- Males born after 12/31/1959 must be registered with the Selective Service System.
- Must successfully complete a one-year probationary period.
- Must comply with mandatory seasonal influenza vaccination programs or provide an approved medical/religious exemption.
- Must provide valid, REAL ID-compliant identification for onboarding.
- Federal employees must meet the 52-week Time-In-Grade requirement for promotion.
Preferred Qualifications for Transportation Assistant
- Demonstrated experience in transportation support, such as coordinating schedules and driver management.
- Proficiency with clinical databases and office automation tools, including VISTA or CPRS.
- Ability to analyze data and generate comprehensive reports for program improvement.
- Experience in a high-volume, fast-paced medical or patient-facing environment.
- Strong interpersonal skills with the ability to maintain composure when assisting distressed or hostile individuals.
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive Federal Health Insurance options
- ✓Life and Long-term care insurance programs
- ✓Paid vacation, sick leave, and federal holidays
- ✓Participation in the Federal Employees Retirement System (FERS)
- ✓Thrift Savings Plan (401k-style investment options)
- ✓Opportunities for professional development and career advancement
💡 How to Apply Transportation Assistant Job & Insider Tips
Application Steps for Transportation Assistant Job
- Create or log in to your account on the USAJobs portal.
- Review the full vacancy announcement and gather required documents, including your resume and relevant SF-50 forms.
- Download the mandatory one-page Clinical Resume Document provided by the VA and upload it into the required 'Resume' field.
- Complete the online occupational questionnaire.
- Submit your full application package before the deadline on 09/10/2026.
💡 General Tips
- Be specific in your resume; ensure your experience clearly mirrors the duties described in the job summary.
- Double-check that your SF-50 clearly demonstrates your 52-week Time-In-Grade if you are a current or former federal employee.
- Upload all necessary transcripts if you are using education to meet eligibility requirements.
- Monitor your email regularly for status updates, as the VA will provide notifications regarding your application standing.
Frequently Asked Questions
Can I apply if I am not a federal employee?
Yes, this announcement is open to those who meet the specific qualification standards, though current federal employees must also account for Time-In-Grade requirements.
Is this a remote or telework position?
No, this is an on-site, in-person position at the Jesse Brown VA Medical Center in Chicago, Illinois.
What documentation is required for my application?
You must submit a resume, the specific one-page VA Clinical Resume document, and, if applicable, your SF-50, transcripts, and any proof of eligibility.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing comprehensive care to our nation's veterans. As part of VISN 12—the VA Great Lakes Health Care System—the Jesse Brown VA Medical Center serves a diverse veteran population. We prioritize innovation, accountability, and compassionate service to ensure our veterans receive the highest quality care possible.