Serving Those Who Served: Military Service Coordinator Role in Guam

Are you searching for a career that combines public service with a tangible, positive impact on the lives of others? The Department of Veterans Affairs (VA) is offering a unique opportunity for a Military Service Coordinator in Agana, Guam. This role is perfect for professionals who possess both technical expertise in benefits administration and the empathetic communication skills required to support our nation’s veterans.

Job Responsibilities

As a Military Service Coordinator, your primary objective is to act as a bridge between the VA and the service members stationed in or near Guam. Your key duties will include:

Outreach and Briefings: Planning and conducting detailed educational briefings for service members regarding compensation claims and ancillary benefits.
Claims Development: Assisting veterans with the intake process, ordering necessary medical examinations, and ensuring claims are routed accurately to the designated rating activity.
Community Liaison: Representing the VA at events hosted by Veterans Service Organizations and other military command structures.
Counseling: Providing motivational and factual guidance to help veterans understand their entitlement criteria.

Requirements

To be eligible for this position, applicants must meet strict criteria, including:

Citizenship: Must be a U.S. citizen.
Experience: One year of specialized experience at the GS-09 level.
Time-in-Grade: If a current federal employee, you must have served 52 weeks at the GS-09 level.
Documentation: A strict two-page limit applies to all resumes.

Comparison Table: Qualifications

Qualification Type	Requirement
Education Substitution	Ph.D. or 3 years of graduate study
Specialized Experience	1 Year at GS-09 level
Telework Status	Ad-hoc/Situational Only
Work Schedule	Full-time (Monday–Friday)

Salary and Benefits

The salary range for this GS-11 position is $74,678 to $97,087 per year. The VA provides a robust federal benefits package, which generally includes health insurance, retirement contributions through the Thrift Savings Plan (TSP), and generous paid leave accruals.

Application Tips

To maximize your chances of success, ensure your resume is concise and results-oriented. Use the USAJobs resume builder to stay within the two-page limit and focus heavily on aligning your previous accomplishments with the duties listed in the vacancy announcement. Always double-check that your SF-50 documentation clearly shows your current grade and time-in-grade status.

Becoming a Military Service Coordinator is more than just a job; it is a commitment to ensuring that veterans in Guam have the support they deserve. If you have the right mix of administrative skill and dedication to public service, we encourage you to apply.

Why This Military Service Coordinator Job Matters

Make a meaningful impact on the lives of those who served by joining the VA team in Guam as a Military Service Coordinator.

Military Service Coordinator Job Overview

The Department of Veterans Affairs is seeking a dedicated professional to serve as a Military Service Coordinator within the Honolulu Regional Office's outbased benefits site in Agana, Guam. In this critical role, you will act as a primary point of contact for service members, providing guidance on compensation claims, benefits eligibility, and the various programs available to support veterans and their families. This role requires a balance of empathy, technical knowledge of federal regulations, and strong public speaking abilities to conduct comprehensive briefings.

Requirements for Military Service Coordinator

U.S. Citizenship
Must meet time-in-grade requirements (52 weeks at the GS-09 level for current federal employees)
One year of specialized experience equivalent to the GS-09 level
Ability to undergo a background and security investigation
Registration with the Selective Service for males born after 12/31/1959
Submission of a resume strictly limited to two pages
Completion of a one-year probationary period

Preferred Qualifications for Military Service Coordinator

Comprehensive knowledge of federal and state veteran benefit programs
Demonstrated ability to perform motivational counseling
Strong skills in developing and presenting educational briefings to large groups
Experience in analyzing service treatment records and managing claims evidence
High level of physical energy to facilitate outreach in diverse community settings

Federal Benefits & Perks

✓Comprehensive federal health insurance options
✓Retirement savings plans (FERS/TSP)
✓Paid vacation, sick leave, and federal holidays
✓Opportunities for professional development and career growth
✓Supportive work-life balance initiatives

💡 How to Apply Military Service Coordinator Job & Insider Tips

Application Steps for Military Service Coordinator Job

Log in to your USAJobs account to begin the application process.
Review all requirements, including the two-page resume limit policy.
Complete the required questionnaire and associated assessments.
Upload all necessary documentation, including your most recent non-award SF-50 and relevant transcripts.
Submit your complete application package before the closing date of September 5, 2026.

💡 General Tips

Save your resume as a PDF to ensure formatting and page counts remain consistent.
Be specific and explicit about your duties and grade levels in your resume; the agency will not make assumptions.
Use a standard, readable font like Arial or Calibri at a legible size.
Check your email and USAJobs account regularly for updates regarding your status or assessment requirements.
Take the USA Hire assessments seriously and utilize the provided practice resources.

Frequently Asked Questions

Is telework allowed for this position?

This position is eligible for situational or ad-hoc telework only. It is not a fully remote or routine telework role; the incumbent is expected to be present at the duty station.

What is the resume length requirement?

As of September 2025, federal agencies require resumes to be no longer than two pages. Resumes exceeding this limit will result in disqualification.

Can I use volunteer experience to qualify?

Yes, relevant volunteer experience in professional, community, or service-oriented roles may be credited if it demonstrates the required competencies.

Job from Veterans Benefits Administration

The Veterans Benefits Administration (VBA) is dedicated to fulfilling the promise of providing compassionate, world-class service to those who have served in our nation's military. Following the "I CARE" values—Integrity, Commitment, Advocacy, Respect, and Excellence—the VBA strives to ensure that every veteran and survivor receives the benefits they have earned through their service.