Launch Your Career as an Emergency Services Dispatcher with the DLA
Are you looking for a career that offers purpose, stability, and the chance to make a tangible difference in emergency response? The Defense Logistics Agency (DLA) is hiring an Emergency Services Dispatcher in Whitehall, Ohio. This role is a cornerstone of the agency’s safety infrastructure, ensuring that emergency responders have the information they need to protect people and property.
Job Responsibilities
In this role, you will do more than answer phones. You are the lifeline between emergency responders and those in need. Key duties include:
- Advanced Dispatching: Providing critical pre-arrival medical instructions to callers.
- Technical Operations: Managing dispatch center equipment, including State Police systems for criminal history inquiries.
- Documentation: Maintaining precise records and incident reports.
- Operational Readiness: Completing continuous training and education to stay certified.
Requirements
You must demonstrate one year of specialized experience at the GS-05 level or equivalent. Because this is a high-stakes environment, candidates must meet specific regulatory and training milestones, including obtaining LEADS, EMD, and Hazardous Material Awareness certifications within the first year of employment.
| Certification | Required Timeline |
|---|---|
| LEADS Certification | 30 Days |
| Telecommunicator I & II | 9 Months |
| EMD / CPR | 1 Year |
Salary and Benefits
This position offers a competitive salary range of $47,383 to $61,598 annually. Beyond the paycheck, you will enjoy the comprehensive benefits package associated with federal service, including robust health, vision, and dental insurance, a generous retirement program through the Thrift Savings Plan (TSP), and accrued paid time off.
This position is ideal for individuals who thrive under pressure and have a passion for public safety. By joining the DLA, you are not just getting a job; you are stepping into a vital role that supports the national defense mission. If you are ready to be the calm voice in a crisis, prepare your two-page resume and apply today.
Why This Emergency Services Dispatcher Job Matters
Are you a master of calm under pressure? Help protect the nation's critical infrastructure as an Emergency Services Dispatcher with the Defense Logistics Agency.
Emergency Services Dispatcher Job Overview
The Defense Logistics Agency (DLA) is seeking a dedicated Emergency Services Dispatcher for a vital role in Whitehall, Ohio. As the first point of contact during crises, you will handle emergency communications, coordinate responses, and provide life-saving guidance. This role is essential to maintaining the safety and operational integrity of our defense logistics support systems. You will work in a fast-paced environment where your ability to communicate clearly and manage stressful situations directly impacts the success of our mission.
Requirements for Emergency Services Dispatcher
- One year of specialized experience equivalent to the GS-05 level.
- Must be able to obtain and maintain Telecommunicator I & II certifications within 9 months.
- Must obtain Hazardous Material Awareness certification within 9 months.
- Must obtain CPR and Emergency Medical Dispatch (EMD) certifications within one year.
- Must obtain Law Enforcement Automated Data System (LEADS) certification within 30 days.
- Must be willing to work an alternate schedule, including nights, weekends, and holidays.
Preferred Qualifications for Emergency Services Dispatcher
- Proven track record of success in emergency communication environments.
- Strong ability to provide medical instructions to callers in high-stress scenarios.
- Technical proficiency in dispatching equipment and state police information systems.
- Experience in maintaining accurate records and incident reports.
Federal Benefits & Perks
- ✓Health and Life Insurance programs
- ✓Retirement savings plans including the Thrift Savings Plan (TSP)
- ✓Paid federal holidays and leave accrual
- ✓Access to career development and in-service training
- ✓Opportunities for professional advancement within the Department of Defense
💡 How to Apply Emergency Services Dispatcher Job & Insider Tips
Application Steps for Emergency Services Dispatcher Job
- Prepare a resume that is strictly limited to two pages.
- Submit your complete application package via the official portal before the closing date.
- Monitor your email for a potential invitation to participate in the USA Hire Competency Based Assessments.
- Complete any required assessments within 48 hours of notification.
- Check your application status regularly through your USAJOBS dashboard.
💡 General Tips
- Keep your resume to exactly two pages or fewer to avoid automatic disqualification.
- Use standard, legible fonts like Lato or Arial to ensure your document is easily scanned.
- Ensure all contact information and employment dates are accurate and detailed.
- Submit your application early to allow time for potential technical assessment links to arrive.
- Check your spam folder frequently for communications regarding assessments or status updates.
Frequently Asked Questions
What is the page limit for the resume?
The resume must not exceed two pages. Exceeding this limit will result in automatic removal from consideration.
Do I need to be certified before I apply?
No, but you must be able to complete mandatory certifications (Telecommunicator, EMD, CPR, LEADS) within the designated timeframes after being hired.
Are there drug testing requirements?
Yes, as a safety-sensitive position, you will be subject to a pre-employment urinalysis and potential random drug testing thereafter.
Job from Defense Logistics Agency
The Defense Logistics Agency acts as the backbone for the U.S. Department of Defense. As the nation’s primary combat support agency, DLA provides global logistics, ensuring that military departments and unified combatant commands have the resources they need to succeed in peace and war. Joining the DLA means becoming part of a highly respected team dedicated to mission readiness and operational excellence.