Become a Supervisor Medical Support Assistant with the Veterans Health Administration
Are you looking to take the next step in your healthcare administration career? The Department of Veterans Affairs (VA) is looking for a dedicated leader to serve as a Supervisor Medical Support Assistant in Marion, Illinois. This role is essential to our mission, ensuring that our clinical teams have the administrative leadership they need to provide world-class care to our nation's Veterans.
Job Responsibilities
As a Supervisor Medical Support Assistant, your primary responsibilities will include:
- Team Leadership: Supervising, mentoring, and evaluating subordinate staff and team leaders.
- Operational Oversight: Planning and directing administrative programs in medical centers or satellite clinics.
- Data-Driven Management: Extracting and analyzing operational data to provide insights to senior management.
- Process Improvement: Evaluating equipment and systems to recommend improvements to clinic workflows.
- Fiscal Responsibility: Managing budgets and forecasting resource needs for the department.
Core Competencies Comparison
| Competency | Focus Area | Impact |
|---|---|---|
| Clinical Support | Patient flow and scheduling | Ensures timely access to care |
| Staff Management | Training and performance | Drives team productivity |
| Fiscal Management | Budgeting and procurement | Optimizes clinic resources |
Requirements
To be eligible for this role, you must meet the following criteria:
- Be a U.S. citizen.
- Possess a high school diploma or GED.
- Have one year of specialized experience at the GS-7 level.
- Demonstrate English language proficiency.
- Commit to the mandatory influenza vaccination program.
Salary Overview
This position offers a competitive salary range of $64,446 to $83,777 per year. The VA also provides consistent opportunities for career progression and regular salary increases.
Benefits
The federal government offers one of the most comprehensive benefits packages available, including:
- Time Off: Generous annual and sick leave accrual plus 11 paid holidays.
- Retirement: Access to a federal pension and a 401(k)-style plan with matching contributions.
- Insurance: Extensive health, dental, vision, and long-term care insurance options.
- Work-Life Balance: Paid parental leave and potential childcare subsidies.
Application Tips
To maximize your chances, ensure your resume highlights your leadership experience clearly. Use the specific VA clinical resume template provided in the announcement link to ensure your qualifications are easily identifiable by the hiring board.
Serving as a Supervisor Medical Support Assistant is a noble path that allows you to contribute directly to the health and recovery of our Veterans. If you possess the leadership skills and organizational focus required, we encourage you to apply to join our mission-driven team today.
Why This Supervisor Medical Support Assistant Job Matters
Lead a dedicated team in providing exceptional care to our nation's heroes while advancing your career in federal healthcare administration.
Supervisor Medical Support Assistant Job Overview
The Veterans Health Administration is seeking a highly organized and mission-driven Supervisor Medical Support Assistant to join our team in Marion, Illinois. In this vital leadership role, you will oversee administrative patient support operations, ensuring that the staff provides seamless, compassionate, and efficient service to Veterans. You will guide team members, manage complex scheduling and reporting tasks, and collaborate with healthcare providers to maintain the highest standards of care. If you are a proactive leader with a passion for process improvement and supporting the Veteran community, this is your opportunity to make a lasting impact.
Requirements for Supervisor Medical Support Assistant
- U.S. Citizenship
- Proficiency in spoken and written English
- High school diploma or GED equivalent
- One year of specialized experience equivalent to the GS-7 grade level
- Selective Service registration for males born after 12/31/1959
- Ability to pass a background and security investigation
- Completion of mandatory seasonal influenza vaccination or authorized exemption
Preferred Qualifications for Supervisor Medical Support Assistant
- Advanced knowledge of managing or leading patient support staff within a clinic environment
- Proven track record in assigning work, evaluating performance, and conducting staff training
- Strong fiscal management skills with the ability to forecast resource and budget requirements
- Demonstrated excellence in interpersonal communication and conflict resolution
Federal Benefits & Perks
- ✓13-26 days of annual leave and 13 days of sick leave annually
- ✓11 paid Federal holidays
- ✓Up to 12 weeks of paid parental leave after 12 months
- ✓Federal health, vision, dental, and life insurance
- ✓Traditional federal pension with 401K-style thrift savings plan
- ✓Childcare subsidy for eligible families
💡 How to Apply Supervisor Medical Support Assistant Job & Insider Tips
Application Steps for Supervisor Medical Support Assistant Job
- Log in or create a profile on the official federal careers website.
- Review the specific resume formatting requirements in the announcement.
- Complete the occupational questionnaire.
- Upload all necessary documentation, including your resume and relevant transcripts.
- Submit your application package before the closing date.
💡 General Tips
- Use the specific template provided by the VA for your primary resume.
- Be detailed and specific about your leadership experience, as the agency cannot make assumptions.
- Ensure all contact information is up to date in your federal portal profile.
- Check your email frequently for status updates regarding your application.
Frequently Asked Questions
Is this a remote position?
No, this position is onsite in Marion, Illinois, though limited ad-hoc telework may be authorized.
What documentation is required for my application?
You must include a resume. We recommend using the provided VA-specific resume document for your primary submission, and you may upload an extended version under the 'Other' category.
Can I use a regular resume?
*A: The agency strongly prefers the standardized document linked in the announcement, though you can upload a more detailed version as a supplemental document.*
Is there a trial period?
*A: Yes, all new appointees are subject to a 1 or 2-year trial period to ensure fitness for the position.*
Job from Veterans Health Administration
The Veterans Health Administration is the largest integrated healthcare system in the United States. Our mission is to honor America's Veterans by providing exceptional healthcare that improves their health and well-being. We also serve a "Fourth Mission," which involves supporting national emergency preparedness and public health efforts.