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Public Safety Telecommunicator (Office Automation) job opening at United States Army Installation Management Command

Public Safety Telecommunicator (Office Automation) Job

United States Army Installation Management Command

Key Skills:Emergency DispatchingComputer-Aided Dispatch (CAD) SystemsCrisis ManagementCommunication ProtocolReport Writing and DocumentationAlarm MonitoringInterpersonal Communication

Launch Your Career as a Public Safety Telecommunicator at Dugway Proving Ground

Are you a calm, quick-thinking individual who thrives in high-pressure situations? The Department of the Army is currently seeking a highly motivated Public Safety Telecommunicator to join the Directorate of Emergency Services at Dugway Proving Ground, Utah. This role is not just a job; it is a vital component of the nation's defense infrastructure, ensuring that emergency responders have the information they need to save lives and protect property.

Job Responsibilities

As a Public Safety Telecommunicator, your day-to-day duties will be dynamic and impactful. You will be responsible for:

  • Receiving and evaluating 911 emergency and non-emergency calls.
  • Dispatching police, fire, ambulance, and hazardous materials units.
  • Monitoring and logging the status of field units.
  • Maintaining accurate records and retrieval statistics via systems like the National Fire Incident Reporting System (NFIRS).
  • Operating computer-based hazardous materials databases during emergency incidents.

Comparison: Standard Dispatch vs. Federal Dispatch

Feature Standard Dispatch Federal Public Safety Dispatch
Environment City/County Military Installation
Scope Civil Public Safety Defense/Installation Safety
Benefits Varies Comprehensive Federal Benefits
Advancement Local Agency Federal GS Pay Scale

Requirements

To be eligible for this position, you must meet the following baseline criteria:

  • Citizenship: Must be a U.S. citizen.
  • Typing Skill: Proficiency in typing 40 words per minute (3 errors or fewer).
  • Experience: One year of specialized experience in a field related to dispatching or emergency communications.
  • Documentation: You must provide clear, concise proof of experience and/or education (transcripts required for educational substitution).

Salary Overview

This position is structured under the General Schedule (GS) pay scale, with a salary range between $40,736 and $65,599 per year. Salary placement is determined by your specific experience level and qualification background.

Benefits

Employees at Dugway Proving Ground enjoy the perks of federal employment, including:

  • Extensive health, dental, and vision insurance.
  • Generous paid leave and federal holidays.
  • Participation in the federal retirement system.
  • On-site community support, including fitness centers and subsidized commuter options.

Application Tips

To stand out, ensure your resume is concise (max 2 pages) and addresses the specific specialized experience mentioned in the announcement. Always double-check your uploaded documents to ensure they clear the system's security check well before the deadline.

Serving as a Public Safety Telecommunicator at Dugway Proving Ground is an excellent way to apply your dispatching skills to a mission-critical role. If you are ready to join a dedicated team of professionals, review the requirements and submit your application package before the closing date.

Why This Public Safety Telecommunicator (Office Automation) Job Matters

Are you ready to be the lifeline for emergency services? Join the US Army at Dugway Proving Ground and make a tangible impact in a high-stakes, rewarding public safety role.

Public Safety Telecommunicator (Office Automation) Job Overview

The United States Army Installation Management Command is seeking a dedicated Public Safety Telecommunicator to join the Directorate of Emergency Services at Dugway Proving Ground, Utah. In this critical role, you will act as the primary point of contact for emergency and non-emergency communication, coordinating life-saving responses for fire, medical, and police units. This position is vital to the safety of our military installation and offers a unique opportunity to work in a collaborative, mission-focused environment within the Department of the Army.

Requirements for Public Safety Telecommunicator (Office Automation)

  • Must be a U.S. citizen.
  • Must be able to type a minimum of 40 words per minute with three or fewer errors based on a 5-minute sample.
  • Ability to operate complex computer systems and communication databases.
  • Must provide official transcripts if qualifying via education.
  • Possession of required job-related licenses or certifications.
  • Must complete a one-year probationary period.
  • Must meet specialized experience requirements for the specific grade level (GS-05 to GS-07).

Preferred Qualifications for Public Safety Telecommunicator (Office Automation)

  • Experience in emergency dispatching environments (fire, police, or EMS).
  • Background in Crisis or Disaster Management studies.
  • Proficiency in utilizing hazardous materials databases.
  • Prior experience with the National Fire Incident Reporting System (NFIRS).

Federal Benefits & Perks

  • βœ“Comprehensive federal health insurance programs.
  • βœ“Competitive retirement plans, including the Thrift Savings Plan (TSP).
  • βœ“Potential for alternate work schedules (typically 4 ten-hour shifts).
  • βœ“Access to on-post amenities including a fitness center, swimming pool, and commissary.
  • βœ“Subsidized commuter van transport for off-post employees.
  • βœ“Potential for recruitment or relocation incentives.
  • βœ“Student loan repayment assistance eligibility.

πŸ’‘ How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips

Application Steps for Public Safety Telecommunicator (Office Automation) Job

  1. Create or update your profile on USAJOBS.
  2. Prepare a resume that is two pages or less and specifically details relevant specialized experience.
  3. Complete the online questionnaire through the application portal.
  4. Upload all required documentation, including transcripts and professional licenses.
  5. Review your application package for accuracy and completeness before the closing date.
  6. Submit the application electronically via the USA Staffing platform.

πŸ’‘ General Tips

  • Keep your resume strictly under two pages; longer resumes are automatically disqualified.
  • Use plain language and avoid overly technical acronyms.
  • Ensure your resume explicitly maps your experience to the duties described in the announcement.
  • Start the application early to allow time for the system's mandatory virus scan of uploaded documents.
  • Verify that your job title, start/end dates, and hours worked per week are clearly stated for every position listed.

Frequently Asked Questions

What is the work schedule at Dugway Proving Ground?

Most of the workforce at Dugway operates on a compressed schedule, typically working 4 ten-hour shifts from Monday through Thursday.

Can I qualify with education alone?

Yes, for the GS-05 level, four years of education above high school in a related field like Emergency Management can be substituted for experience.

Is relocation assistance available?

Relocation incentives and Permanent Change of Station (PCS) allowances may be authorized based on agency determination.

Job from United States Army Installation Management Command

The United States Army Installation Management Command (IMCOM) provides the essential services and support that allow soldiers and civilians to succeed. At Dugway Proving Ground, our emergency services team operates in a unique, remote environment, requiring a high level of self-sufficiency and professional excellence. Joining our team means becoming part of a "Total Army" force where civilian expertise is valued and integrated into critical mission support.