Leading Pharmacy Informatics: A Career at the VA Central Iowa Health Care System
Are you a pharmacist with a passion for systems architecture and clinical informatics? The Department of Veterans Affairs (VA) is offering a unique opportunity to serve those who have served our nation. We are looking for a dedicated Facility Program Manager to oversee Pharmacy Informatics Solutions and Ticket Management in Des Moines, Iowa. This high-impact role blends clinical expertise with technical leadership to drive efficiency in healthcare delivery.
Job Responsibilities
In this role, you will act as a subject matter expert on electronic health record (EHR) issues and medication safety workflows. Key responsibilities include:
- Informatics Leadership: Coordinating Pharmacy Service information management and data-driven strategy.
- System Management: Managing work orders/tickets related to EHR medication ordering and pharmacy-related system issues.
- Cross-Functional Collaboration: Serving as the liaison between Pharmacy and OI&T, BioMed, and clinical stakeholders.
- Operational Integrity: Maintaining pharmacy drug files and ensuring seamless integration of pharmacy automation equipment.
Comparison: Informatics vs. Traditional Clinical Pharmacy
| Feature | Clinical Pharmacy | Pharmacy Informatics |
|---|---|---|
| Focus | Patient drug therapy | System/Software workflows |
| Main Tool | Patient Chart | Electronic Health Record (EHR) |
| Primary Goal | Medication safety/efficacy | System integration/Data optimization |
| Interaction | Patient-facing | Technical/Management-facing |
Requirements
To qualify for this GS-13 position, candidates must meet the following baseline standards:
- Citizenship: Must be a U.S. Citizen.
- Education: Graduate of an ACPE-accredited Pharmacy program.
- Licensure: Hold a current, unrestricted pharmacy license.
- Experience: One year of professional pharmacy experience equivalent to the next lower grade level.
- Language: Proficiency in spoken and written English.
Salary Overview
The salary for this position ranges from $143,425 to $186,455 per year, commensurate with qualifications and experience.
Benefits
Employees of the VA enjoy a competitive federal benefits package, including:
- Health, dental, and vision insurance options.
- Retirement savings via the Thrift Savings Plan.
- Accrued annual and sick leave.
- Extensive career growth and training opportunities.
Application Tips
- Use the Required Resume Template: The VA provides a specific format for clinical positions—ensure you utilize it.
- Highlight Informatics: Emphasize any experience you have with Cerner (Oracle Health) or similar EHR systems.
- Double-Check Documentation: Ensure your transcripts and state license information are attached before the closing date of September 8, 2026.
If you are ready to apply your pharmaceutical knowledge to the cutting edge of health informatics, this role provides the perfect platform. Join the VA today and help us build the future of Veteran-centered care.
Why This Facility Program Manager - Pharmacy Informatics Solutions And Ticket Manager Job Matters
Transform pharmacy operations and patient care by leading the integration of advanced informatics solutions within the VA Central Iowa Health Care System.
Facility Program Manager - Pharmacy Informatics Solutions And Ticket Manager Job Overview
The Veterans Health Administration is seeking a dedicated Facility Program Manager to spearhead Pharmacy Informatics and EHR ticket management. This role is pivotal in maintaining the integrity of our digital health landscape, ensuring that automated pharmacy systems function seamlessly to support clinical excellence. As a subject matter expert, you will bridge the gap between complex pharmacy workflows and technical informatics solutions, ensuring that our healthcare teams have the data and tools necessary to deliver top-tier care to America's Veterans.
Requirements for Facility Program Manager - Pharmacy Informatics Solutions And Ticket Manager
- U.S. Citizenship
- Graduate of an ACPE accredited Pharmacy degree program (BS or Pharm.D.)
- Full, current, and unrestricted pharmacist license in a U.S. state, territory, or DC
- Proficiency in written and spoken English
- Ability to pass a pre-employment physical examination
- Must be able to pass a background/security investigation
- Selective Service registration for males born after 12/31/1959
- One year of specialized experience equivalent to the next lower grade level
Preferred Qualifications for Facility Program Manager - Pharmacy Informatics Solutions And Ticket Manager
- At least one year of pharmacy informatics experience within a hospital setting
- Previous experience with Oracle Health (Cerner) electronic health records
- Formal education in Pharmacy Informatics
- Advanced skills in monitoring drug therapy outcomes and laboratory data interpretation
- Proven ability to influence management decisions through persuasive communication
Federal Benefits & Perks
- ✓Comprehensive federal health insurance options
- ✓Generous paid vacation and sick leave accrual
- ✓Federal retirement benefits including the Thrift Savings Plan (401k equivalent)
- ✓Opportunities for professional development and training
- ✓Stability of a career within a national healthcare system
💡 How to Apply Facility Program Manager - Pharmacy Informatics Solutions And Ticket Manager Job & Insider Tips
Application Steps for Facility Program Manager - Pharmacy Informatics Solutions And Ticket Manager Job
- Create or log in to your USAJOBS account.
- Download and complete the required standard Clinical Resume Document.
- Prepare all supporting documents including license, transcripts, and any applicable veteran preference forms.
- Complete the online occupational questionnaire.
- Upload your documents and submit the application package before the closing date.
💡 General Tips
- Be specific and clear in your resume; do not assume the recruiter knows your internal terminology.
- Include both paid and relevant volunteer experience to demonstrate your competencies.
- Review your application thoroughly to avoid omissions that could affect your eligibility.
- Ensure your transcript is attached if your education is required for the role.
Frequently Asked Questions
Is this a remote or telework position?
No, this is a full-time, onsite position located in Des Moines, Iowa, and is not eligible for telework or virtual status.
What degree is required to apply?
You must hold a degree from an ACPE-accredited School of Pharmacy, either a baccalaureate degree (BS Pharmacy) or a Doctor of Pharmacy (Pharm.D.).
What is the trial period?
New federal employees are typically subject to a 1 or 2-year trial period to evaluate performance and conduct.
Is relocation assistance provided?
No, this position does not authorize relocation or recruitment incentives.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) operates the nation’s largest integrated healthcare system. At the VA Central Iowa Health Care System, we are committed to providing compassionate, whole-health care to our Veterans. Our team of over 1,700 professionals across multiple campuses works tirelessly to ensure that every patient receives the standard of care they deserve.