Advance Your Career: Supervisory Medical Support Assistant at the Albuquerque VA
Are you a natural leader with a passion for healthcare administration? The Raymond G. Murphy VA Medical Center in Albuquerque, New Mexico, is seeking a motivated Supervisory Medical Support Assistant to join their team. This position is a critical link in ensuring our Veterans receive the high-quality, compassionate care they deserve.
Job Responsibilities
In this role, you will lead a dedicated team of Medical Support Assistants. Your daily duties will include:
- Operational Oversight: Managing clinic schedules and appointment coordination.
- Team Leadership: Conducting staff training, orientations, performance evaluations, and managing daily assignments.
- Data Reporting: Analyzing administrative data to support senior management decisions.
- Resource Management: Forecasting clinic needs and managing budget requirements.
- Communication: Ensuring seamless collaboration between patients, clinical staff, and internal departments.
Requirements
To be considered for this role, you must meet the following criteria:
- Proof of U.S. Citizenship.
- Proficiency in both written and spoken English.
- Successful completion of a pre-employment physical.
- Ability to clear a security and background check.
- One year of creditable experience at the GS-7 level or equivalent.
Comparison: Traditional vs. Federal Healthcare Benefits
| Benefit | Private Sector | Federal (VA) |
|---|---|---|
| Retirement | Varies (401k) | Pension + 401k (5% match) |
| Paid Time Off | 15-20 Days | 37-50 Days |
| Parental Leave | Limited/Unpaid | 12 Weeks Paid |
| Health Insurance | Varies | Comprehensive, Portable |
Salary and Benefits
This position offers a competitive salary range of $59,673 to $77,571 annually. Beyond the salary, the federal benefits package is one of the best in the nation, including robust retirement plans, comprehensive insurance, and generous paid time off.
Application Tips
- Use the Template: Ensure you use the specific Clinical Resume Document provided by the VA.
- Be Detailed: Clearly outline your past experience in supervision and clinical scheduling.
- Proofread: Small errors can impact your ranking; double-check your application for clarity and completeness.
Serving those who have served us is more than just a job; it is a calling. If you are ready to take the next step in your career and provide leadership in a clinical setting, apply for the Supervisory Medical Support Assistant position at the Albuquerque VA today.
Why This Supervisory Medical Support Assistant Job Matters
Lead a team committed to excellence: Join the Raymond G. Murphy VA Medical Center as a Supervisory Medical Support Assistant and directly impact the lives of those who served our nation.
Supervisory Medical Support Assistant Job Overview
The Veterans Health Administration is seeking a dedicated and experienced leader for the position of Supervisory Medical Support Assistant in Albuquerque, New Mexico. In this vital role, you will provide administrative leadership to a team of Medical Support Assistants, overseeing patient scheduling, clinical coordination, and high-level customer service operations. You will play a crucial part in the Whole Health System, ensuring that our Veterans receive compassionate, efficient, and personalized care. This is a fantastic opportunity to advance your federal career within a supportive, mission-driven organization.
Requirements for Supervisory Medical Support Assistant
- U.S. Citizenship
- Proficiency in written and spoken English
- Must pass a pre-employment physical evaluation
- Participation in the seasonal influenza vaccination program
- Successful completion of a background/security investigation
- Selective Service registration for males born after 12/31/1959
- One year of creditable experience equivalent to the GS-7 level
Preferred Qualifications for Supervisory Medical Support Assistant
- Advanced knowledge of patient support systems and clinical administration
- Proven experience in supervising and leading administrative personnel
- Strong budget management and resource forecasting skills
- Expertise in clinic appointment scheduling and consult management
- Exceptional interpersonal skills for effective team collaboration and conflict resolution
Federal Benefits & Perks
- ✓Competitive federal salary with regular increases
- ✓37-50 days of annual paid time off (annual leave, sick leave, and 11 Federal holidays)
- ✓Comprehensive health, vision, dental, and life insurance programs
- ✓Federal pension plan and 401(k) retirement system with 5% employer contribution
- ✓Paid parental leave after 12 months of employment
- ✓Child care subsidy eligibility for qualifying families
💡 How to Apply Supervisory Medical Support Assistant Job & Insider Tips
Application Steps for Supervisory Medical Support Assistant Job
- Create or log in to your account on the official federal hiring portal.
- Download and complete the required standard Clinical Resume Document.
- Prepare your full resume, cover letter, and any applicable SF-50 forms.
- Complete the online occupational questionnaire.
- Upload all required documents, including transcripts and supporting identification.
- Submit your application package before the deadline on September 4, 2026.
💡 General Tips
- Be specific in your resume—do not leave room for assumptions about your experience.
- Highlight your leadership and supervisory achievements clearly.
- Ensure your resume matches the specific qualifications mentioned in the job description.
- Verify that your uploaded documents meet all format and accessibility requirements.
- Check the status of your application regularly via your online dashboard.
Frequently Asked Questions
What is the primary mission of this role?
The role centers on supervising clinical support staff to ensure seamless patient care operations and scheduling, all while aligning with the VA's Whole Health System of care.
Is this position eligible for telework?
No, this is an on-site position at the Raymond G. Murphy VA Medical Center and does not offer telework options.
What happens after I apply?
Your application will be reviewed for eligibility and qualifications. If referred, you may be contacted for an interview. All applicants will receive notification of their status via email.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to honoring those who have served. Through the Whole Health System, we prioritize a patient-centered approach that empowers Veterans to take charge of their health and well-being. Joining the VA means becoming part of a community that values partnership, healing, and respect.