Launch Your Career at the University Inn: Guest Services Representative
Are you looking for a role that combines professional development with meaningful service? The University Inn at Gunter Annex, Alabama, is currently accepting applications for a Guest Services Representative. This is a unique opportunity to join the Air Force's Morale, Welfare, and Recreation (MWR) team, providing vital support to military personnel and their families.
Job Responsibilities
As a Guest Services Representative, your day-to-day work will be fast-paced and rewarding. Your primary duties include:
- Guest Relations: Greeting visitors, registering guests, and assigning rooms.
- Financial Operations: Processing payments, managing cash drawers, and balancing daily financial reports.
- Facility Coordination: Communicating maintenance issues and ensuring the lobby remains clean and welcoming.
- General Clerical Tasks: Keeping accurate records and providing administrative support as needed.
Requirements
To be eligible for this position, applicants must meet specific federal criteria:
- Must be proficient in the English language.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Must meet state requirements for alcohol sales.
- Adherence to federal residency and identity verification standards.
Salary Overview
| Attribute | Detail |
|---|---|
| Salary Range | $15.00 - $20.76 per hour |
| Schedule | Regular Part-Time (20 hrs/week) |
| Location | Gunter AFB, Alabama |
Benefits
Joining the NAF team comes with an excellent benefits package for part-time staff, including:
- Health, Dental, and Life Insurance.
- 401K with employer matching.
- Retirement plans.
- Paid annual and sick leave.
Application Tips
- Be Precise: Your resume should clearly outline your clerical and cash-handling history.
- Documentation: Have your supporting documents (such as licenses or military preference papers) ready to upload.
- Early Submission: Don't wait until the final hours to apply.
Serving as a Guest Services Representative at Gunter AFB is more than just a job; it is a way to support the military community directly. If you have the skills and passion for high-quality customer service, we invite you to apply before the September 9, 2026, deadline.
Why This Guest Services Representative Job Matters
Begin your career with the Air Force! Join the University Inn team at Gunter AFB and provide exceptional service to our nation's finest.
Guest Services Representative Job Overview
The University Inn at Gunter Annex is seeking a dedicated Guest Services Representative to join our team. In this part-time role, you will be the face of our facility, managing front desk operations, guest check-ins, and financial transactions. This position is ideal for individuals who enjoy customer service, possess strong attention to detail, and want to support the military community.
Requirements for Guest Services Representative
- Must be able to read, speak, and write English fluently.
- Must meet the state and legal age requirements for the sale of alcoholic beverages.
- Ability to perform general clerical and cashiering tasks.
- Demonstrated ability to handle multiple tasks simultaneously.
- Proficiency in basic arithmetic to process payments and make change accurately.
- Must be a U.S. Citizen or Non-U.S. National meeting residency requirements.
- Must complete an employment verification (E-Verify) check.
- Male applicants born after 1959 must be registered for Selective Service.
Preferred Qualifications for Guest Services Representative
- Prior experience in hotel front desk or hospitality services.
- Proven track record in high-volume customer service roles.
- Experience with cash handling and daily financial reporting.
- Strong organizational skills and ability to manage facility maintenance notifications.
Federal Benefits & Perks
- ✓Annual Leave
- ✓Sick Leave
- ✓Health and Dental Insurance
- ✓Life Insurance
- ✓Federal Long-Term Care Insurance
- ✓Employer Matching 401K
- ✓NAF Retirement Plan
💡 How to Apply Guest Services Representative Job & Insider Tips
Application Steps for Guest Services Representative Job
- Create or log into your USAJobs account.
- Prepare your resume detailing relevant clerical or customer service experience.
- Review the required documents list (e.g., DD-214, transcripts, etc.).
- Complete the online questionnaire via the provided link.
- Submit your full application package before the closing date of September 9, 2026.
💡 General Tips
- Ensure your resume includes clear contact information and highlights relevant volunteer work.
- Double-check your application for completeness; incomplete packages will not be considered.
- Use the online preview feature to familiarize yourself with the questions before beginning.
- Submit your documents well in advance of the deadline to account for potential technical delays.
Frequently Asked Questions
What is the guaranteed schedule for this position?
This is a Regular Part-Time position guaranteed for 20 hours per week.
Is this a remote position?
No, this role requires physical presence at the University Inn front desk at Gunter Annex.
Are there benefits for this part-time role?
Yes, as a Regular Part-Time employee, you are eligible for health and dental insurance, 401K matching, and retirement benefits.
Do I need a security clearance?
No, this position is designated as non-sensitive and does not require a security clearance.
Can I substitute education for experience?
This position specifically requires documented experience and does not currently allow for education substitution.
Job from Air Education And Training Command
The Air Education and Training Command (AETC) and the 42d Force Support Squadron are dedicated to developing airmen and providing a high quality of life. Our facilities, including the University Inn, ensure that those who serve our country have comfortable, professional, and welcoming accommodations. We operate with a shared commitment to integrity, service before self, and excellence.