Advanced Medical Support Assistant: A Rewarding Career at the VA
Are you an experienced administrative professional looking to pivot into a mission-driven career? The Department of Veterans Affairs is currently seeking an Advanced Medical Support Assistant to join the Sierra Nevada Health Care System in Reno, Nevada. This role is essential for ensuring that our nation's Veterans receive the high-quality, coordinated care they deserve.
Job Responsibilities
As an Advanced Medical Support Assistant, you are the bridge between clinicians and patients. Your day-to-day duties will include:
- Care Coordination: Managing appointments, consults, and follow-ups to ensure seamless patient flow.
- Communication: Serving as a primary point of contact for Veterans and their families.
- Administrative Oversight: Maintaining accurate medical records and utilizing advanced PC applications.
- Team Collaboration: Participating in team huddles and working with providers to ensure that care plans are executed effectively.
Requirements
To be considered for this GS-06 level position, you must meet the following criteria:
- Citizenship: Must be a U.S. Citizen.
- Language: Proficiency in spoken and written English.
- Experience: One year of specialized experience equivalent to the GS-05 level.
- Compliance: Ability to pass a background check and comply with VHA vaccination policies.
| Feature | Details |
|---|---|
| Salary Range | $58,187 - $75,642 |
| Grade Level | GS-06 |
| Location | Reno, Nevada |
| Work Schedule | Monday - Friday |
Salary and Benefits
This position offers a competitive salary based on experience and federal pay scales. In addition to the base salary, employees enjoy comprehensive federal benefits, including:
- Health and dental insurance plans.
- Federal retirement options (FERS).
- Paid annual leave and sick leave.
- Ten paid federal holidays per year.
Application Tips
Standing out in a federal job application requires attention to detail. Ensure you use the provided VA clinical resume document, as it helps human resources categorize your skills accurately. Use clear, action-oriented language to describe your past administrative roles, highlighting how your work directly contributed to patient outcomes.
Serving as an Advanced Medical Support Assistant is more than a desk job; it is an opportunity to make a tangible impact on the lives of those who have served our country. If you possess strong organizational skills and a desire to serve, we encourage you to apply by the September 9, 2026, deadline.
Why This Advanced Medical Support Assistant Job Matters
Join the VA Sierra Nevada Health Care System and turn your administrative expertise into a rewarding career supporting those who served our nation.
Advanced Medical Support Assistant Job Overview
The Veterans Health Administration is seeking a dedicated Advanced Medical Support Assistant to join our clinical team in Reno, Nevada. You will serve as a vital link between Veterans and their care teams, managing administrative workflows, patient scheduling, and interdisciplinary communication to ensure our Veterans receive timely, compassionate care in a high-impact clinical environment.
Requirements for Advanced Medical Support Assistant
- U.S. Citizenship
- Proficiency in spoken and written English
- One year of specialized experience at the GS-05 grade level
- Selective Service registration for males born after 12/31/1959
- Ability to pass a background and security investigation
- Participation in the seasonal influenza vaccination program
- Compliance with COVID-19 vaccination requirements for health care personnel
Preferred Qualifications for Advanced Medical Support Assistant
- Experience in a non-VA medical inpatient or outpatient setting
- Advanced knowledge of medical terminology and healthcare coding
- Demonstrated ability to manage clinic utilization and patient flow
- Proficiency in electronic health record systems and patient healthcare portals
- Strong interpersonal skills for collaborating with clinicians and resolving patient concerns
Federal Benefits & Perks
- ✓Federal employee retirement benefits
- ✓Health and life insurance options
- ✓Generous paid vacation and sick leave
- ✓Federal holiday leave
- ✓Opportunities for professional development and training
- ✓Work-life balance initiatives
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Log in or create an account at USAJOBS.gov.
- Download the Clinical Resume template from the provided VA careers link.
- Complete the online occupational questionnaire.
- Upload your resume, the required clinical resume document, and any supporting documentation like DD-214 or SF-50.
- Submit your application package before the deadline of September 9, 2026.
💡 General Tips
- Be specific in your resume; do not assume the hiring manager knows your daily tasks.
- Use the specific VA Clinical Resume template provided to ensure your application is reviewed correctly.
- Address all Knowledge, Skills, and Abilities (KSAs) mentioned in the job description within your resume.
- Verify that all documents, including transcripts and veteran preference proof, are legible before uploading.
- Check your application status regularly through your USAJOBS dashboard.
Frequently Asked Questions
What is the primary role of an Advanced Medical Support Assistant?
You act as an administrative backbone for clinical teams, handling patient scheduling, secure messaging, tracking consults, and coordinating care transitions between inpatient and outpatient settings.
Is telework available for this position?
Yes, ad-hoc telework is available for this position, though it is not a fully remote or virtual role.
Are there vaccination requirements?
Yes, as a position within the Veterans Health Administration, you must participate in the seasonal influenza program and meet COVID-19 vaccination requirements for health care personnel.
Do I need to be a veteran to apply?
*A: No, this position is open to the public. However, veterans' preference points may be applied if you provide the necessary documentation.*
Can I use education to qualify?
*A: No, this specific grade level requires specialized experience rather than education substitutions.*
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Providing care to millions of Veterans, the VHA is committed to excellence, compassion, and innovation. Joining the team in Reno means working in a community-oriented environment, situated near the Sierra Nevada mountains, offering a unique blend of professional challenge and high quality of life.