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Program Support Assistant job opening at Veterans Health Administration

Program Support Assistant Job

Veterans Health Administration

Key Skills:Administrative OperationsTechnical SupportDatabase ManagementData EntryCritical ThinkingCustomer ServiceTime Management

Launch Your Career with the Department of Veterans Affairs

Are you looking for a career that combines administrative excellence with a meaningful mission? The Department of Veterans Affairs (VA) is currently hiring a Program Support Assistant to join the Readjustment Counseling Service (RCS) in Lawrenceville, Georgia. This role is a vital component of the team, ensuring that those who have served our nation receive the support they have earned.

Job Responsibilities

As the Program Support Assistant, you will serve as the primary administrative point of contact on-site. Your responsibilities are diverse and impactful:

  • Administrative Support (50%): You will manage daily operations using Microsoft Office, maintain critical databases, and handle correspondence. You will be responsible for timekeeping and procurement duties, ensuring the office runs smoothly.
  • Program Duties (25%): You will assist with office equipment maintenance, document creation (brochures, pamphlets), and develop tracking systems for various projects.
  • Office Management (25%): You will ensure a welcoming and professional environment for visitors, greet veterans, and coordinate with counseling staff to ensure clients receive immediate attention.

Requirements

To be considered for this GS-07 position, applicants must meet the following criteria:

  • Citizenship: U.S. Citizenship is mandatory.
  • Experience: One year of specialized experience at the GS-06 level.
  • Documentation: Submission of an SF-50 is required for federal employees to verify Time-In-Grade.
  • Policy Compliance: Participation in the seasonal influenza vaccination program is a condition of employment.
  • Resume Limit: Your resume must be strictly limited to two pages.

Qualifications Comparison Table

Criteria Requirement
Grade Level GS-07
U.S. Citizenship Required
Max Resume Length 2 Pages
Vaccination Requirement Annual Influenza
Duty Location Lawrenceville, GA

Salary and Benefits

The position offers a competitive salary range of $53,361 to $69,371 per year. Beyond the base salary, federal employees enjoy a robust benefits package that includes health, dental, and vision insurance, as well as a comprehensive retirement savings plan (FERS) and significant paid time off.

Application Tips

  1. Use the Resume Builder: This tool helps you adhere to the mandatory two-page limit and ensures all critical information is captured.
  2. Be Explicit: The hiring team does not make assumptions. Clearly state your duties, hours worked per week, and dates of employment for every role.
  3. Prepare for Assessments: The application includes a rigorous online competency assessment. Read all provided instructions thoroughly before you begin.

This position is more than just an administrative job; it is a chance to provide essential support to a mission that changes lives. If you possess the organizational skills and the commitment to excellence, we encourage you to apply by the closing date of September 8, 2026.

Why This Program Support Assistant Job Matters

Join the Readjustment Counseling Service and become the backbone of a vital team supporting our nation's heroes in Lawrenceville, Georgia.

Program Support Assistant Job Overview

The Department of Veterans Affairs is seeking a dedicated Program Support Assistant to serve in a mission-critical role within the Readjustment Counseling Service (RCS). You will act as the primary administrative point of contact for a multi-disciplinary team, managing everything from office operations and fiscal record-keeping to client greeting and scheduling. This role is ideal for an organized professional who thrives in a fast-paced environment and is passionate about ensuring our veterans receive the compassionate care they deserve.

Requirements for Program Support Assistant

  • Must be a U.S. Citizen.
  • Must meet Time-In-Grade requirements if you are a current or former Federal employee.
  • Must possess one year of specialized experience equivalent to the GS-06 level.
  • Must be able to successfully complete a background and security investigation.
  • Must participate in the annual seasonal influenza vaccination program.
  • Must complete a 1-year probationary or 2-year trial period.
  • Resume must not exceed two pages.

Preferred Qualifications for Program Support Assistant

  • Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
  • Experience managing databases and administrative tracking systems.
  • Strong communication and interpersonal skills for client interaction.
  • Prior experience handling fiscal, procurement, or timekeeping duties.

Federal Benefits & Perks

  • βœ“Federal health, dental, and vision insurance programs.
  • βœ“Generous paid time off and federal holidays.
  • βœ“Comprehensive retirement planning (FERS).
  • βœ“Opportunities for professional development and training.
  • βœ“Stable career environment within the Department of Veterans Affairs.

πŸ’‘ How to Apply Program Support Assistant Job & Insider Tips

Application Steps for Program Support Assistant Job

  1. Create or log in to your USAJOBS account.
  2. Prepare a resume that does not exceed two pages, focusing on relevant accomplishments.
  3. Gather your most recent SF-50 and any required eligibility documentation.
  4. Complete the online application questionnaire.
  5. Submit your full application package before the closing date of September 8, 2026.
  6. Monitor your email for notifications regarding required USA Hire Assessments.

πŸ’‘ General Tips

  • Review your resume to ensure it clearly documents hours worked per week for every position held.
  • Use the USAJOBS resume builder to ensure you meet the two-page requirement and formatting standards.
  • Be specific in your descriptions; the agency will not make assumptions about your experience.
  • Save your resume as a PDF to ensure formatting remains intact during the upload process.
  • Set aside at least three hours for the online assessment if prompted.

Frequently Asked Questions

What is the primary focus of the Program Support Assistant?

The role focuses on providing administrative and clerical support to a multi-disciplinary counseling team, including database management, timekeeping, procurement tasks, and visitor reception.

Is this position eligible for telework?

No, this is not a virtual position and requires on-site presence in Lawrenceville, Georgia.

Do I need to submit an SF-50?

Yes, if you are a current or former Federal employee, you must submit an SF-50 to demonstrate your Time-In-Grade eligibility.

What is the work schedule for this position?

The standard schedule is Monday through Friday, 8:00 am to 4:30 pm, though some nights or weekends may be required.

Is relocation assistance offered?

No, relocation or recruitment incentives are not authorized for this role.

How will I know if my application was successful?

Once the announcement closes, your application will be evaluated for eligibility. You will receive email notifications regarding your status throughout the process.

Job from Veterans Health Administration

The Department of Veterans Affairs is dedicated to fulfilling the promise made by President Lincoln to care for those who served in our military, their families, and survivors. Operating under the core values of Integrity, Commitment, Advocacy, Respect, and Excellence (I-CARE), the VA offers an environment where professional growth meets personal fulfillment. By joining the RCS, you are becoming part of a community that provides compassionate, whole-health care to our nation's veterans.