Launch Your Federal Career: Advanced Medical Support Assistant at Sheridan VA
Are you looking for a career that combines administrative expertise with a deep commitment to serving others? The Sheridan VA Health Care System is looking for a dedicated Advanced Medical Support Assistant (AMSA) to join our team in Sheridan, Wyoming. This role is more than just a desk job; it is a vital link in the chain of care that supports those who have served our country.
About the Sheridan VA Health Care System
Located on the historic 296 acres of Fort Mackenzie, the Sheridan VA Medical Center provides comprehensive acute and chronic care to nearly 12,000 Veterans. We pride ourselves on offering a blend of professional complexity and a relaxed, outdoor-focused lifestyle. Whether you love backpacking, fishing, or simply enjoying the legendary culture of Wyoming, Sheridan is an ideal place to grow your career and your life.
Job Responsibilities
As an AMSA, you will work within an interdisciplinary team to provide expert administrative support. Your daily tasks include:
- Scheduling Management: Coordinating appointments across various clinics and community care resources.
- Patient Coordination: Serving as a primary point of contact for Veterans, providing face-to-face support, and resolving issues.
- Process Improvement: Recommending and implementing changes to improve clinical flow and administrative efficiency.
- Data Integrity: Managing electronic medical records, tracking consults, and ensuring accurate data entry.
Requirements
You must meet several criteria to be considered for this GS-06 position:
| Requirement | Description |
|---|---|
| Citizenship | Must be a U.S. Citizen |
| Education | High School Diploma or GED |
| Language | Proficient in written/spoken English |
| Vaccination | Mandatory participation in influenza program |
| Security | Ability to pass a background check |
Salary Overview
This position is a GS-06 level role with an annual salary range of $58,187 to $75,642. This compensation reflects the experience and advanced administrative responsibilities required to perform the duties of the role effectively.
Benefits of Working at the VA
Choosing a career with the Department of Veterans Affairs provides long-term stability and comprehensive benefits, including robust health insurance, retirement planning, and generous paid time off. You will also enjoy a fixed, predictable schedule (7:30am-4:00pm), allowing you to fully enjoy the natural beauty and recreational opportunities that Sheridan offers.
Application Tips
To stand out, ensure your application package is complete. Use the provided Clinical Resume document, be specific about your past administrative duties in your professional history, and ensure all required supporting documentation—such as transcripts or SF-50s—is uploaded clearly. Avoid waiting until the last minute to submit.
If you are ready to use your administrative talents to support our Veterans in a beautiful setting, we encourage you to apply. This role offers the perfect blend of professional challenge and personal well-being in the heart of the American West.
Why This Medical Support Assistant (Advanced) Job Matters
Advance your career in medical administration while supporting the heroes who served our nation in the scenic heart of Wyoming.
Medical Support Assistant (Advanced) Job Overview
The Sheridan VA Health Care System is seeking a detail-oriented and compassionate Advanced Medical Support Assistant (AMSA) to join the Community Care Unit. This role is pivotal in ensuring our Veterans receive seamless administrative support and coordinated care. Located in the beautiful city of Sheridan, Wyoming, this position offers the unique opportunity to balance a professional, high-impact career with the exceptional outdoor lifestyle that the region provides.
Requirements for Medical Support Assistant (Advanced)
- U.S. Citizenship (exceptions may apply per 38 U.S.C. § 7407(a)).
- High school diploma or GED equivalent.
- Proficiency in spoken and written English.
- Must complete a background and security investigation.
- Must participate in the annual seasonal influenza vaccination program.
- Must serve a 1 or 2-year trial period.
- Selective Service registration for males born after 12/31/1959.
- Valid identification compliant with REAL ID standards.
Preferred Qualifications for Medical Support Assistant (Advanced)
- One year of experience equivalent to GS-05 grade level.
- Proficiency in Microsoft Office Suite including PowerPoint, Word, and Excel.
- Experience with Clinical Video Telehealth, VA Video Connect, and phone clinic scheduling.
- Expertise in scheduling patients across multiple platforms like GUI, VistA, and Telehealth Management systems.
- Advanced understanding of clinical administrative workflows and medical terminology.
Federal Benefits & Perks
- âś“Competitive federal salary structure
- âś“Comprehensive health insurance options
- âś“Paid vacation and sick leave
- âś“Federal retirement benefits
- âś“Work-life balance with a fixed 7:30am-4:00pm schedule
- âś“Professional development and growth opportunities
- âś“Access to a supportive, mission-driven team environment
đź’ˇ How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or log into your USAJOBS account.
- Complete the mandatory online questionnaire.
- Download and complete the required standard Clinical Resume template.
- Upload all necessary documentation, including your resume, transcripts, and any applicable veterans' preference documents (e.g., DD-214).
- Submit your application package before the closing date of September 14, 2026.
- Monitor your email for confirmation and future status notifications.
đź’ˇ General Tips
- Be specific in your resume—do not leave room for assumptions regarding your previous duties.
- Upload the required one-page Clinical Resume document as instructed to ensure compliance.
- Double-check that all supporting documents like transcripts or SF-50s are clear and legible.
- If you are a veteran, ensure you claim your preference correctly and provide the required supporting documents.
- Submit early to avoid technical issues or potential errors on the final day of the application period.
Frequently Asked Questions
What is the primary role of an Advanced Medical Support Assistant?
The AMSA provides high-level administrative support within a clinical setting. You will coordinate patient care, schedule appointments, manage consults, and act as a primary point of contact for Veterans navigating the health system.
Is this position eligible for telework?
No, this specific position requires on-site presence and is not currently eligible for telework.
What are the physical demands of this role?
The position requires tasks such as sitting, standing, walking, bending, and the ability to lift or carry items weighing over 35 pounds.