Advance Your Career: Medical Support Assistant at the VA North Texas Health Care System
Are you looking for a career that combines administrative expertise with the reward of supporting those who served our country? The VA North Texas Health Care System is currently hiring for a Medical Support Assistant (Advanced) in Fort Worth.
Job Responsibilities
As an Advanced Medical Support Assistant, your role is crucial to the daily operations of our clinical facilities. Key duties include:
- Coordinating patient care workflows across multiple specialties.
- Managing clinic appointment schedules to ensure optimal utilization.
- Facilitating communications between Veterans, medical providers, and external agencies.
- Handling incoming secure patient messages and coordinating with care teams.
- Maintaining accuracy in electronic medical records and insurance verification.
Requirements
To be considered for this GS-6 position, you must:
- Be a U.S. Citizen.
- Be proficient in written and spoken English.
- Successfully undergo a background investigation.
- Participate in the mandatory seasonal influenza vaccination program.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Position Grade | GS-06 |
| Salary Range | $58,706 – $76,318 annually |
| Time Off | 37-50 days per year |
| Retirement | Pension + 401(k) match |
How to Apply
To apply, please visit the USAJOBS portal and ensure you complete the full questionnaire. You must include your detailed resume and any applicable SF-50 forms. It is highly recommended to use the VA-provided clinical resume template to streamline your application review.
Join a mission-driven organization that values your professional growth and your commitment to service. Apply today to start your career with the VA North Texas Health Care System.
Why This Medical Support Assistant (Adv Job Matters
Join the VA North Texas Health Care System and play a pivotal role in delivering compassionate, high-quality care to those who have served our nation.
Medical Support Assistant (Adv Job Overview
The VA North Texas Health Care System is seeking a dedicated Medical Support Assistant (Advanced) to provide expert administrative coordination within our interdisciplinary care teams. You will manage complex clinical workflows, facilitate patient access to services, and ensure our clinics operate efficiently to support our veterans in the Fort Worth area.
Requirements for Medical Support Assistant (Adv
- U.S. Citizenship
- Proficiency in written and spoken English
- Registration with the Selective Service (if applicable)
- Successful completion of a background/security investigation
- Compliance with seasonal influenza vaccination requirements
- Completion of a 1 or 2-year trial period
Preferred Qualifications for Medical Support Assistant (Adv
- Prior clinical administrative experience
- Experience in scheduling appointments, cancellations, and lab/X-ray procedures
- Strong background in customer service and complaint resolution
- Proven ability to manage insurance verification and documentation
- Experience working effectively within a collaborative team environment
- Ability to work independently with minimal supervision
Federal Benefits & Perks
- ✓Generous paid time off (up to 37–50 days annually)
- ✓Paid federal holidays
- ✓Paid parental leave (after 12 months)
- ✓Child care subsidy programs
- ✓Federal pension and 401(k) retirement plans
- ✓Comprehensive health, dental, vision, and life insurance options
💡 How to Apply Medical Support Assistant (Adv Job & Insider Tips
Application Steps for Medical Support Assistant (Adv Job
- Create or log into your USAJOBS account.
- Review the full vacancy announcement and prepare required documents (Resume, SF-50 if applicable, transcripts).
- Download the mandatory Clinical Resume Document from the VA Careers portal.
- Complete the occupational questionnaire via the application link.
- Submit your complete application package before the deadline.
💡 General Tips
- Be specific and detailed regarding your past experience; avoid assumptions.
- Ensure your resume includes start/end dates and average hours worked per week.
- Double-check that all required documents, especially SF-50 forms, are current and clearly demonstrate time-in-grade.
- Use the specific VA Clinical Resume template provided to ensure your application meets all system requirements.
Frequently Asked Questions
What is the primary role of the Medical Support Assistant (Advanced)?
This position performs high-level administrative tasks to support clinical patient care, including managing appointments, communicating with interdisciplinary teams, and ensuring administrative processes support effective clinic flow.
Is this a remote or telework position?
No, this is an onsite position located at the VA North Texas Health Care System and is not eligible for telework.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to fulfilling President Lincoln’s promise to provide high-quality healthcare to Veterans, their families, and survivors. The VA North Texas Health Care System is one of the busiest and most integrated systems in the nation, serving approximately 500,000 Veterans through a network of medical centers and clinics.