Advance Your Career as a Medical Support Professional with the VA
Are you looking for a career that combines administrative expertise with a meaningful mission? The Ralph H. Johnson VA Health Care System is currently accepting applications for an Advanced Medical Support Assistant (AMSA) in North Charleston, SC. This role is perfect for detail-oriented professionals who are passionate about supporting our Veterans.
Job Responsibilities
As an AMSA, you will be the backbone of our Community Care Service Line. Your daily tasks include:
- Scheduling, rescheduling, and canceling patient appointments.
- Managing clinical encounter forms and ensuring accuracy.
- Verifying patient demographics and insurance coverage.
- Communicating effectively with physicians, case managers, and allied health staff.
- Handling emergency and non-emergency transfers.
Requirements
To be eligible for this position, you must:
- Hold U.S. Citizenship.
- Be proficient in written and spoken English.
- Possess one full year of experience at the GS-05 level or equivalent.
- Complete the required online assessment and background investigation.
- Be willing to participate in the seasonal influenza vaccination program.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Position Level | GS-06 |
| Salary Range | $49,730 - $64,649 per year |
| Location | North Charleston, SC |
| Status | Permanent, Excepted Service |
Application Tips
- Use the Required Template: Always use the specific clinical resume template provided by the VA.
- Be Thorough: Clearly detail your experience in your resume without relying on assumptions.
- Test Readiness: Dedicate uninterrupted time to complete your online assessment.
Working for the VA is more than just a job; it is a commitment to excellence and service. If you are ready to bring your administrative skills to a top-tier medical environment, submit your application today.
Why This Advanced Medical Support Assistant Job Matters
Join a 5-Star rated healthcare team and make a tangible difference in the lives of our nation's Veterans as an Advanced Medical Support Assistant.
Advanced Medical Support Assistant Job Overview
The Ralph H. Johnson VA Health Care System is seeking a dedicated Advanced Medical Support Assistant (AMSA) to join our team in North Charleston, South Carolina. In this role, you will be an essential member of our Community Care Service Line, ensuring that our Veterans receive seamless administrative support and coordinated access to the high-quality care they have earned. You will work within a top-rated health system, collaborating with a multidisciplinary team to manage patient appointments, consults, and vital health information.
Requirements for Advanced Medical Support Assistant
- U.S. Citizenship
- Proficiency in spoken and written English
- Minimum of one year of experience equivalent to the GS-05 level
- Completion of an online assessment
- Subject to a background/security investigation
- Participation in the seasonal influenza vaccination program
- Two-year trial period of service
Preferred Qualifications for Advanced Medical Support Assistant
- Strong background in medical scheduling
- Comprehensive understanding of medical terminology
- Experience managing clinical patient flow and documentation
Federal Benefits & Perks
- ✓Competitive Federal salary
- ✓Annual leave accrual based on prior experience or service
- ✓Access to a 5-Star healthcare environment
- ✓Opportunities for professional development and career growth
- ✓Comprehensive federal employee benefit packages
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log into your USAJOBS account.
- Download the standard Clinical Resume Document provided by the VA.
- Submit your resume, the completed clinical document, and any required transcripts/supporting materials.
- Complete the online application questionnaire.
- Submit the application package before the closing date of September 14, 2026.
- Follow email instructions to complete the required USA Hire Assessment if notified.
💡 General Tips
- Be specific in your resume; the hiring team cannot make assumptions about your past experience.
- Use the specific VA Clinical Resume template provided on their website.
- Set aside at least three hours for the USA Hire Assessment if required.
- Monitor your email for status updates and assessment links.
- Verify that your identification documents meet current REAL ID compliance standards.
Frequently Asked Questions
Can I qualify with education alone?
Yes, you may qualify with one year of education above high school or a combination of education and experience.
Is this a remote or telework position?
No, this is an onsite position requiring daily presence in North Charleston.
What happens after I submit my application?
You will receive a confirmation email. Once the job closes, the VA will review all packages to determine eligibility and refer qualified candidates for potential interviews.
Do I need a degree?
Not necessarily. You may qualify through a combination of experience and education, or by meeting the standard specialized experience requirements.
What is the trial period?
As a new federal employee, you will serve a 2-year trial period to evaluate your performance and conduct.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. The Ralph H. Johnson VA Health Care System is a proud, 5-Star rated facility known for its commitment to quality and efficiency. Serving over 75,000 Veterans across South Carolina and Georgia, we pride ourselves on providing whole-health care that honors the service and sacrifice of our patients.