Launch Your Career: Guest Services Representative at Buckley Space Force Base
Are you looking for a rewarding role that combines professional development with the chance to support our nation's military heroes? The United States Space Force is currently hiring a Guest Services Representative at the Rocky Mountain Lodge, located at Buckley Space Force Base in Aurora, Colorado. This position is ideal for individuals who are detail-oriented, customer-focused, and eager to contribute to the mission of a high-functioning military facility.
Job Responsibilities
As a Guest Services Representative, your primary goal is to ensure the satisfaction and security of all guests. Your core duties include:
- Reservations and Registration: Managing room bookings via phone, email, or in-person and assigning rooms to authorized personnel.
- Financial Transactions: Processing payments, making change, balancing daily cash receipts, and preparing activity reports.
- Customer Support: Greeting visitors, addressing inquiries, and maintaining a welcoming environment in the lobby.
- Operations Management: Updating room statuses for housekeeping, reporting maintenance issues, and managing lost and found items.
- Security Compliance: Ensuring only authorized patrons access government-sponsored quarters and adhering to force protection standards.
Requirements
To qualify for this position, applicants must demonstrate a baseline of experience in clerical or cashiering roles. Key requirements include:
- Ability to handle multiple tasks while maintaining quality customer service.
- Experience with arithmetic and cash handling.
- Fluency in English (speaking, reading, and writing).
- Must meet the age requirement for alcohol sales.
- Ability to pass a National Agency Check with Inquiries (NACI).
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Hourly Pay | $18.57 |
| Employment Type | Flexible (0-40 hours/week) |
| Location | Buckley SFB, Colorado |
| Security Level | Position of Trust |
How to Apply
Interested candidates must apply via the official USAJobs portal. Ensure your application includes a comprehensive resume, your completed online questionnaire, and any necessary supporting documents (such as DD-214 or education transcripts) to verify eligibility. Applications must be submitted by 11:59 PM EST on November 22, 2026.
The role of Guest Services Representative at Buckley Space Force Base offers more than just a job; it provides a pathway into federal employment within a supportive and mission-driven community. If you possess the right blend of hospitality skills and administrative experience, apply today and join the team at the Rocky Mountain Lodge.
Why This Guest Services Representative Job Matters
Launch your career with the United States Space Force—provide exceptional hospitality in the heart of the Rocky Mountains.
Guest Services Representative Job Overview
The Rocky Mountain Lodge at Buckley Space Force Base is seeking a dedicated Guest Services Representative to join our dynamic hospitality team. In this role, you will be the face of our facility, ensuring our patrons—including military personnel and their families—receive professional, efficient, and welcoming service. This is a flexible-schedule position offering a unique opportunity to work within a vital military support environment in Aurora, Colorado.
Requirements for Guest Services Representative
- Prior experience in general clerical, administrative, or cashier roles.
- Proven ability to manage multiple tasks while providing high-quality customer service.
- Proficiency in basic arithmetic, including processing payments and providing accurate change.
- Fluency in English (reading, speaking, and writing).
- Must meet state and legal age requirements for the sale of alcoholic beverages.
- Ability to successfully complete a National Agency Check with Inquiries (NACI) for a Position of Trust.
- Flexibility to work an irregular schedule including nights, weekends, and holidays.
Preferred Qualifications for Guest Services Representative
- Experience with property management systems or front-desk operations.
- Ability to handle high-volume interactions with professionalism.
- Experience in the hospitality or lodging industry.
- Strong organizational skills and attention to detail for financial reporting.
Federal Benefits & Perks
- ✓Competitive hourly wage of $18.57.
- ✓Opportunity to support military personnel and their families.
- ✓Experience working within the Department of the Air Force and Space Force systems.
- ✓Access to a vibrant base community in the Denver metropolitan area.
💡 How to Apply Guest Services Representative Job & Insider Tips
Application Steps for Guest Services Representative Job
- Create or log into your account at USAJobs.gov.
- Prepare your resume detailing relevant clerical and customer service experience.
- Complete the mandatory online assessment questionnaire.
- Upload required documents such as proof of eligibility, transcripts, or military documentation if applicable.
- Submit your complete application package before the closing date of November 22, 2026.
💡 General Tips
- Ensure your resume clearly highlights your experience in cash handling and customer service.
- Verify that your contact information is accurate and includes professional references.
- Review your application package for completeness—missing documents will result in disqualification.
- Monitor your email for status updates and notification letters regarding your submission.
Frequently Asked Questions
Is this a full-time position?
This is a flexible position. While it is guaranteed 0 hours, there is the potential to work up to 40 hours per week depending on operational needs.
What is the work environment like?
You will be based at the Rocky Mountain Lodge on Buckley Space Force Base, supporting a diverse community of active duty, reserve, and retired military personnel.
Job from United States Space Force
The Buckley Garrison, operating under the United States Space Force, serves as a vital hub for military operations, missile warning systems, and support for Combatant Commands worldwide. Buckley SFB is a truly joint, Total Force environment, supporting thousands of active-duty members, retirees, and civilian personnel. When you join the team here, you are contributing to an organization that impacts global security and supports a significant segment of the local Colorado economy.