Advance Your Career: Supervisory Management and Program Analyst at CBP

Are you a seasoned professional with a passion for integrity, security, and organizational excellence? The U.S. Customs and Border Protection (CBP) is currently seeking a highly skilled individual to serve as a Supervisory Management and Program Analyst (GS-14) within the Office of Professional Responsibility (OPR) in Washington, D.C. This role is a cornerstone for maintaining the agency's mission to protect national interests while upholding the highest standards of ethics and security.

Job Responsibilities

As a first-level supervisor, you will manage a team of professionals tasked with analyzing organizational effectiveness and personnel security protocols. Your key duties will include:

Program Leadership: Assess program progress and resource requirements to meet long-range goals.
Policy Oversight: Develop, review, and implement personnel security policies in collaboration with legal and program offices.
Staff Mentorship: Provide ongoing performance feedback, training, and guidance to team members.
Executive Support: Prepare high-level briefings, budget inputs, and management reports to support executive decision-making.

Requirements

To be considered for this high-impact position, you must meet several federal criteria:

U.S. Citizenship: Required for all applicants.
Residency: You must have lived in the U.S. for at least three of the last five years.
Background Investigation: Candidates must undergo a rigorous security screening, including checks for past criminal history or controlled substance usage.
Professional Experience: You must possess at least one year of specialized experience at the next lower grade level (GS-13) or equivalent, demonstrating mastery of supervisory and program analysis duties.

Salary Overview

This position is classified at the GS-14 grade level. The salary range is structured to attract experienced leaders:

Pay Level	Annual Salary Range
GS-14	$143,913 - $187,093

Benefits

CBP offers a robust federal benefits package designed to support your long-term success and wellbeing, including:

Extensive health, dental, and vision insurance plans.
A comprehensive retirement plan, including the Thrift Savings Plan (TSP).
Paid annual leave, sick leave, and federal holidays.
Access to fitness centers and wellness programs.
Tuition reimbursement and career development opportunities.

Application Tips

Format Matters: Save your resume as a PDF to ensure it displays correctly.
Be Specific: Explicitly state your supervisory duties, including the number of employees mentored and performance standards set.
Stay Timely: The application process includes mandatory online assessments. Don't wait until the last minute to start them.
Check Your Status: Use your USAJOBS account to track your application and ensure you have received all confirmation notifications.

Serving as a Supervisory Management and Program Analyst with the Office of Professional Responsibility is more than just a job; it is a commitment to the security and integrity of the United States. If you possess the experience and dedication required to lead at this level, we encourage you to submit your application by the deadline.

Why This Supervisory Management And Program Analyst Job Matters

Lead critical security operations at the frontline of national defense as a Supervisory Management and Program Analyst with Customs and Border Protection.

Supervisory Management And Program Analyst Job Overview

The U.S. Customs and Border Protection (CBP) is seeking a dedicated leader to join the Office of Professional Responsibility (OPR) in Washington, D.C. In this GS-14 supervisory role, you will spearhead studies on organizational effectiveness, oversee personnel security policies, and mitigate threats to agency integrity. You will play a pivotal role in ensuring that CBP’s mission—securing the nation's borders—is supported by robust, legally sound, and strategically aligned management practices.

Requirements for Supervisory Management And Program Analyst

Must be a U.S. citizen.
Must be registered with the Selective Service (for males born after 12/31/1959).
Must have physically resided in the U.S. for at least three of the last five years.
Must pass a thorough background investigation.
Must comply with federal drug-free workplace policies.
Current federal employees must meet time-in-grade requirements (52 weeks at the next lower grade).
Must be able to communicate effectively in English.

Preferred Qualifications for Supervisory Management And Program Analyst

Proven experience in supervising personnel, including performance management, coaching, and work assignment.
Expertise in personnel security policy development and implementation.
Experience coordinating with legal counsel to ensure policy compliance.
Demonstrated ability to advise executive-level management on organizational structure and resource allocation.

Federal Benefits & Perks

✓Competitive federal salary and locality pay.
✓Comprehensive health, dental, and vision insurance options.
✓Federal retirement plan and Thrift Savings Plan (401k equivalent).
✓Flexible spending accounts and life insurance.
✓Paid federal holidays and personal leave.
✓Opportunities for professional training and leadership development.
✓Work-life balance programs, including potential flexible scheduling.

💡 How to Apply Supervisory Management And Program Analyst Job & Insider Tips

Application Steps for Supervisory Management And Program Analyst Job

Prepare a resume that specifically outlines your duties, dates of employment, and salary history.
Apply online via the official federal employment portal.
Complete the required online application questionnaire.
Take the mandatory USA Hire competency-based assessments within the required timeframe.
Upload all necessary supporting documents, such as SF-50s for current federal employees.
Monitor your status through your applicant dashboard.

💡 General Tips

Upload your resume as a PDF to ensure formatting consistency.
Ensure your resume is limited to two pages or less to meet submission constraints.
Use your most recent SF-50 to document your highest grade held and time-in-grade eligibility.
Review your application thoroughly; HR will not modify or correct your submitted materials.
Set aside at least three hours of uninterrupted time to complete the USA Hire assessments.

Frequently Asked Questions

What is the salary range for this position?

The position is at the GS-14 level, offering a salary range between $143,913 and $187,093 per year, depending on qualifications and step increases.

Is a security clearance required?

Yes, you may be required to obtain a Secret or higher-level clearance to perform the duties of this role.

Can I submit my resume in a Word format?

While you can technically upload other formats, it is highly recommended that you use PDF to maintain document quality and prevent corruption.

Is travel required for this position?

*A: Yes, there may be requirements for travel to fulfill the duties of this role.*

What is the probation period?

*A: New federal employees must complete a one-year probationary period, and there may be an additional 18-month supervisory probationary period.*

Job from Customs And Border Protection

The Department of Homeland Security (DHS) and its component, CBP, represent the frontline of our nation's safety. CBP’s mission is expansive, ranging from screening passengers and cargo to preventing unauthorized entries and seizing prohibited goods. By joining the OPR, you are becoming part of a dedicated team that ensures the workforce operates with vigilance, service, and integrity.