Become a Public Safety Telecommunicator at Fort Knox
Are you looking for a career that combines technical skill with the high-stakes world of emergency response? The United States Army is seeking a highly organized and composed Public Safety Telecommunicator to serve at Fort Knox, Kentucky. This is a critical civilian role that serves as the heartbeat of the garrison’s emergency operations center.
Job Responsibilities
You will serve as a first responder for 911 calls, managing everything from police and fire emergencies to medical crises. Key duties include:
- Answering and triaging 911 emergency calls.
- Dispatching appropriate response teams and tracking their location.
- Operating advanced Computer Aided Dispatch (CAD) systems.
- Monitoring fire and security alarm systems.
- Providing incident command support.
Requirements
- Experience: You must have one year of specialized experience, which includes dispatching and operating automated emergency equipment.
- Typing Proficiency: Candidates must pass a test to confirm they can type at least 40 words per minute.
- Clearance: Ability to maintain a Secret security clearance.
Comparison Table
| Feature | Details |
|---|---|
| Position | Public Safety Telecommunicator |
| Location | Fort Knox, Kentucky |
| Salary Range | $50,460 - $65,599 |
| Clearance | Secret |
| Schedule | Full-time |
Salary Overview
The compensation for this position ranges from $50,460 to $65,599 per year, commensurate with your experience and locality pay adjustments.
Benefits
- Federal Health/Life insurance.
- Stable pension and retirement plans.
- Paid annual and sick leave.
- Opportunities for career development.
Application Tips
- Your resume MUST be two pages or less.
- Clearly define your experience in 911 dispatching.
- Ensure your contact information is accurate.
Join a team where your actions truly matter. Apply today and help keep our community safe.
Why This Public Safety Telecommunicator (Office Automation) Job Matters
Be the calm in the storm: Serve as a vital link between citizens in distress and the emergency responders who save lives at Fort Knox.
Public Safety Telecommunicator (Office Automation) Job Overview
Join the Department of the Army at Fort Knox, Kentucky, as a Public Safety Telecommunicator. In this critical role, you will operate as the central point of contact within an Army Garrison Public Safety Answering Point (PSAP). You will manage emergency 911 calls, dispatch Fire, Emergency Medical Services (EMS), and Law Enforcement personnel, and oversee automated notification systems to ensure rapid, effective incident response.
Requirements for Public Safety Telecommunicator (Office Automation)
- Must be a U.S. citizen.
- Possess one year of specialized experience in answering emergency calls, dispatching emergency personnel, and operating automated dispatch systems.
- Must be a qualified typist capable of 40 words per minute (3 or fewer errors).
- Must be able to obtain and maintain a Secret security clearance.
- Willingness to undergo drug testing.
- Successfully complete a one-year probationary period.
Preferred Qualifications for Public Safety Telecommunicator (Office Automation)
- Experience in Computer Aided Dispatch (CAD) systems.
- Prior work in a high-pressure public safety, military, or emergency management environment.
- Demonstrated ability to handle multi-agency incident command support.
- Strong aptitude for monitoring fire and security alarm systems.
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive Federal Health and Life Insurance
- ✓Federal Retirement Programs (FERS)
- ✓Paid Federal Holidays and Leave
- ✓Potential for recruitment and relocation incentives
- ✓Potential for student loan repayment
💡 How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips
Application Steps for Public Safety Telecommunicator (Office Automation) Job
- Review the full vacancy announcement details carefully.
- Prepare a resume that is strictly two pages or less, detailing specific hours worked per week and month/year dates for experience.
- Click the 'Apply Online' button and complete the required questionnaire.
- Attach all necessary documentation, including performance appraisals if applicable.
- Submit your application by 11:59 PM (ET) on August 25, 2026.
- Check your email for instructions regarding the USA Hire Assessment, which must be completed within the specified timeframe.
💡 General Tips
- Keep your resume to two pages or less; excess pages will disqualify you.
- Clearly list your experience with emergency calls and dispatching to demonstrate that you meet the specialized experience threshold.
- Use clear, plain language without overly technical acronyms to ensure the HR team can accurately evaluate your profile.
- Complete the USA Hire Assessment promptly upon receiving the link, as it is a mandatory component of the selection process.
Frequently Asked Questions
Is this a remote position?
No, this position is located in Fort Knox, Kentucky, and requires onsite presence.
What happens if my resume is longer than two pages?
Per agency policy, any resume exceeding the two-page limit will be automatically removed from consideration.
Do I need a security clearance?
Yes, this position requires a Secret level security clearance.
What is the closing date for this position?
The position closes on August 25, 2026.
Can I substitute my education for experience?
No, this position requires specialized experience in the field.
Job from United States Army Installation Management Command
The United States Army Installation Management Command (IMCOM) integrates the skills of military and civilian personnel to create a stronger, more resilient Army. As a civilian employee, you play a vital role in providing essential services that ensure the safety and readiness of our military installations.