Launch Your Career with USCIS: Immigration Services Assistant
Are you looking for a career that combines administrative precision with a meaningful national mission? The U.S. Citizenship and Immigration Services (USCIS) is currently seeking motivated individuals to fill the role of Immigration Services Assistant (Office Automation). This position offers a unique chance to support the integrity of the U.S. immigration system while working in a fast-paced, collaborative environment.
Job Responsibilities
As an Immigration Services Assistant, your duties include:
- Pre-screening Applications: Reviewing submissions for accuracy and completeness.
- Data Management: Maintaining databases and tracking case files with high attention to detail.
- Administrative Support: Using office automation software to generate reports and edit sensitive correspondence.
- Customer Liaison: Answering routine inquiries and providing professional assistance to applicants.
- Quality Control: Ensuring all records meet agency technical standards.
Grade Levels and Qualifications
This role is open at various grade levels (GS-05 to GS-07) based on your experience and education.
| Level | Experience Requirement |
|---|---|
| GS-05 | 1 year specialized experience or 4 years of education above high school |
| GS-06 | 1 year specialized experience equivalent to GS-05 |
| GS-07 | 1 year specialized experience equivalent to GS-06 |
Salary Overview
The annual salary for this position ranges from $46,137 to $74,297, depending on your specific grade, step, and geographical location within Massachusetts.
Benefits
USCIS employees enjoy a comprehensive federal benefits package, including:
- Robust health, dental, and vision insurance.
- Retirement plans and the Thrift Savings Plan (TSP).
- Paid time off and federal holidays.
- Tuition reimbursement and continuous learning opportunities.
- Flexible work arrangements including telework options.
How to Apply
To be considered for this opportunity, you must register for and attend the designated career fair in person. Ensure you bring all required documentation, including your federal resume, transcripts, and identification. No electronic submissions will be accepted for this hiring event.
Serving as an Immigration Services Assistant is more than just a job; it is a commitment to the safety and success of our nation. If you possess strong organizational skills and a desire to serve, apply to join our team today.
Why This Immigration Services Assistant (Office Automation) Job Matters
Join the frontline of American immigration services and play a vital role in protecting our nation's integrity.
Immigration Services Assistant (Office Automation) Job Overview
The U.S. Citizenship and Immigration Services (USCIS) is seeking dedicated individuals for the position of Immigration Services Assistant (Office Automation). In this role, you will provide essential administrative support to the adjudication process, ensuring that immigration applications are processed efficiently, accurately, and securely. You will serve as a key point of contact for inquiries, manage complex case files, and utilize office automation tools to support the mission of protecting public safety and national security.
Requirements for Immigration Services Assistant (Office Automation)
- Must be a U.S. Citizen or U.S. National.
- Must pass a comprehensive background investigation.
- Must successfully pass a mandatory drug screening.
- Males born after December 31, 1959, must be registered with the Selective Service.
- Ability to type at least 40 words per minute (self-certification required).
- Must be able to lift up to 50 pounds.
- Residency requirement: Must have resided in the U.S. for three of the last five years, or worked/resided overseas in a federal or military capacity.
- Submission of a professional resume, no longer than two pages.
Preferred Qualifications for Immigration Services Assistant (Office Automation)
- One year of specialized experience at the GS-04 level for GS-05 positions.
- One year of specialized experience at the GS-05 level for GS-06 positions.
- One year of specialized experience at the GS-06 level for GS-07 positions.
- Proficiency in office automation software, including word processing, spreadsheets, and database management.
- Experience in analyzing data, performing quality control, and maintaining file integrity.
- Strong communication skills for handling customer inquiries and supporting adjudicators.
Federal Benefits & Perks
- ✓Health, dental, and vision insurance options.
- ✓Life and long-term care insurance.
- ✓Federal retirement plan and Thrift Savings Plan (TSP).
- ✓Flexible Spending Accounts (FSA).
- ✓Paid federal holidays and generous personal leave.
- ✓Telework opportunities and flexible work schedules.
- ✓Employee Assistance Program and wellness initiatives.
- ✓Tuition reimbursement and professional development training.
💡 How to Apply Immigration Services Assistant (Office Automation) Job & Insider Tips
Application Steps for Immigration Services Assistant (Office Automation) Job
- Review the full vacancy announcement details on USAJobs.
- Register for the in-person career fair as specified in the hiring instructions.
- Prepare your federal resume (maximum 2 pages) and required supporting documents.
- Attend the career fair in person with all required hard-copy documents.
- Submit your complete application package to the hiring representative at the event.
💡 General Tips
- Ensure your resume details specific duties, employer addresses, supervisor contacts, and exact employment dates.
- If you are a federal employee, include series, grade, and full-time/part-time status for all positions held.
- Use a minimum 11-point font and 0.8-inch margins to ensure readability.
- Bring two forms of valid identification to the career fair.
- Clearly highlight your specialized experience in the adjudication or administrative support field.
Frequently Asked Questions
What is the primary mission of this role?
The Immigration Services Assistant supports USCIS by processing immigration applications, maintaining data integrity, providing customer service, and assisting officers in identifying fraud or security concerns.
Can I submit my application online?
This specific position requires in-person attendance at a career fair. Please follow the instructions to register for the fair and submit your documents on-site.
What are the physical requirements?
Applicants must be capable of lifting up to 50 pounds, as the role involves handling physical case files and records.
Job from Citizenship And Immigration Services
USCIS is a critical component of the Department of Homeland Security (DHS). Our mission is to oversee lawful immigration, foster opportunities for growth, and protect the United States by identifying fraud, national security concerns, and public safety risks within the immigration process. By joining our team, you become an integral part of the frontline defense of our nation.