Become a Scheduling Operations Officer with the TSA at PHL
Are you looking for a career that combines high-level logistics with national security? The Transportation Security Administration (TSA) is currently hiring a Scheduling Operations Officer at the Philadelphia International Airport (PHL). This is a pivotal role within the Department of Homeland Security, designed for individuals who thrive in fast-paced environments and have a keen eye for operational efficiency.
Job Responsibilities
The Scheduling Operations Officer functions as the backbone of screening efficiency. Your core responsibilities will include:
- Staff Scheduling: Developing and implementing shift plans to ensure adequate coverage of screening stations.
- Operations Monitoring: Tracking daily personnel logs to ensure high standards of performance and attendance.
- Quality Assurance: Performing regular audits to ensure that all security screening protocols are being followed precisely.
- Communication: Acting as a bridge between Screening Managers and operational staff, relaying critical updates on hazards, equipment maintenance, and emergency protocols.
Requirements
To qualify for this position, applicants must meet several stringent requirements:
| Requirement | Description |
|---|---|
| Citizenship | Must be a U.S. Citizen or National |
| Experience | One year of specialized experience at the SV-H/GS-12 level |
| Investigation | Favorable background check (Secret clearance) |
| Compliance | Drug testing and Selective Service registration |
Salary and Benefits
This position offers a competitive salary range of $117,284 to $152,471 annually. Beyond the paycheck, the federal government provides an industry-leading benefits package:
- Retirement: Access to the Thrift Savings Plan.
- Insurance: Extensive coverage for health, dental, vision, and life.
- Work-Life Balance: Generous leave policies, federal holidays, and potential for flexible schedules.
- Development: Access to tuition reimbursement and continuous professional growth training.
Application Tips
- Be Specific: Ensure your resume clearly outlines your duties, including start and end dates (month/year) and the hours worked per week.
- Follow Instructions: Do not exceed the two-page resume limit.
- Use the Builder: Utilize the USAJOBS Resume Builder to ensure all federal requirements are captured correctly.
The role of Scheduling Operations Officer at PHL is more than just a job; it is a critical contribution to the safety of millions of travelers. If you have the experience and the drive to manage complex operations in a security-sensitive environment, we encourage you to apply before the closing date.
Why This Scheduling Operations Officer Job Matters
Join the front lines of national security at Philadelphia International Airport and master the complex logistics that keep our skies safe.
Scheduling Operations Officer Job Overview
The Transportation Security Administration (TSA) at Philadelphia International Airport (PHL) is seeking a highly organized Scheduling Operations Officer to join their team. This role is essential for maintaining the operational rhythm of airport screening services, ensuring that staffing levels are optimized, security protocols are implemented effectively, and daily personnel management flows seamlessly. If you have a background in operations, scheduling, and security compliance, this position offers a vital role in protecting our transportation infrastructure.
Requirements for Scheduling Operations Officer
- Must be a U.S. Citizen or U.S. National.
- Must undergo and successfully pass a thorough Background Investigation (BI).
- Must submit to and pass pre-employment drug testing.
- Subject to ongoing random drug and alcohol testing.
- Must comply with Selective Service registration requirements.
- One year of specialized experience at the SV-H or GS-12 level (or private sector equivalent).
Preferred Qualifications for Scheduling Operations Officer
- Extensive experience in developing and implementing program plans for staff scheduling and shift coverage.
- Proven track record in conflict resolution regarding scheduling and resource allocation.
- Expertise in conducting quality assurance audits and security risk assessments.
- Demonstrated ability to serve as a primary liaison between operational field teams and management.
Federal Benefits & Perks
- ✓Comprehensive health, dental, and vision insurance
- ✓Thrift Savings Plan (401k-style retirement account)
- ✓Paid federal holidays and generous personal leave
- ✓Flexible work schedules and telework options
- ✓Tuition reimbursement and professional training opportunities
- ✓Fitness center access and wellness programs
- ✓Transportation subsidies
💡 How to Apply Scheduling Operations Officer Job & Insider Tips
Application Steps for Scheduling Operations Officer Job
- Create or update your USAJOBS account.
- Prepare a resume that specifically highlights your scheduling experience with dates and hours per week.
- Submit your online application through the USAJOBS portal before the closing date.
- Complete the required USA Hire Assessments once notified.
- Monitor your application status through the online dashboard.
💡 General Tips
- Limit your resume to a maximum of two pages.
- Use the USAJOBS Resume Builder for the best results in formatting your experience.
- Ensure your resume explicitly details your experience in months and years.
- Clearly state the number of hours worked per week for every position listed.
- Do not copy/paste content directly from the job announcement into your resume.
Frequently Asked Questions
What is the primary focus of this role?
The Scheduling Operations Officer manages the daily staffing and scheduling of screening personnel, ensures adherence to security protocols, and performs quality assurance audits to keep airport operations running safely.
Is a security clearance required?
Yes, this position requires a Secret security clearance and is classified as Noncritical-Sensitive/Moderate Risk.
Can I work remotely?
No, this role is an operational position based at Philadelphia International Airport and is not eligible for remote work.
What if I have prior volunteer experience?
Volunteer work that demonstrates relevant skills is considered qualifying experience and should be included on your resume.
Is there an assessment test?
Yes, candidates may be required to complete the USA Hire Assessments after submitting their initial application.
Job from Transportation Security Administration
The Department of Homeland Security (DHS) serves as the primary guardian of our nation’s interests. The TSA, a vital component of DHS, is committed to protecting the traveling public and securing our transportation systems—including airports, railroads, and public transit. Joining the TSA means you are becoming part of a dedicated workforce focused on preventing terrorism and ensuring the safe movement of commerce and people across the United States.