Launch Your Career: Advanced Medical Support Assistant at the VA
Are you looking for a career that combines administrative excellence with a mission-driven purpose? The Department of Veterans Affairs (VA) is currently seeking a dedicated professional to serve as an Advanced Medical Support Assistant (AMSA) within the Nebraska-Western Iowa Health Care System.
Job Responsibilities
As an AMSA, you will be the backbone of the VA Care in the Community (VACC) program. Your daily tasks will include:
- Managing complex medical scheduling and tracking patient data.
- Facilitating communication between Veterans, clinical providers, and external vendors.
- Maintaining accurate documentation in electronic health records.
- Supporting team huddles and assisting in the training of new personnel.
Requirements
To be considered for this role, you must meet several key criteria:
- US Citizenship.
- Proficiency in English.
- Ability to clear a security/suitability background check.
- One year of specialized experience at the GS-5 level.
Salary and Benefits Comparison
| Benefit | Description |
|---|---|
| Salary Range | $45,863 - $59,621 per year |
| Leave | 13-26 days annual + 13 days sick leave |
| Retirement | Federal pension + 401(k) with match |
| Insurance | Comprehensive health, dental, vision |
Application Tips
Ensure your resume is clear and specific. The hiring team cannot make assumptions about your previous experience. We highly recommend drafting a separate document that highlights how your experience aligns with the specific Knowledge, Skills, and Abilities (KSAs) listed in the announcement.
This role offers a unique opportunity to grow professionally while supporting a noble mission. If you possess strong administrative skills and a passion for helping others, apply today to join the Nebraska-Western Iowa VA Healthcare System.
Why This Advanced Medical Support Assistant Job Matters
Join the VA Nebraska-Western Iowa Health Care System and play a pivotal role in supporting those who served our nation.
Advanced Medical Support Assistant Job Overview
The Advanced Medical Support Assistant (AMSA) is a vital member of the VA Care in the Community (VACC) team in Omaha, Nebraska. In this role, you will provide critical administrative support, manage complex scheduling, and serve as a key point of contact for Veterans navigating their healthcare benefits. You will collaborate with a multidisciplinary clinical team to ensure timely access to care and high-quality service delivery.
Requirements for Advanced Medical Support Assistant
- Must be a United States Citizen.
- Must be proficient in both written and spoken English.
- Must register with the Selective Service if male and born after 12/31/1959.
- Must undergo and pass a background/security investigation.
- Participation in the seasonal influenza vaccination program is mandatory.
- One year of specialized experience at the GS-5 level or equivalent.
Preferred Qualifications for Advanced Medical Support Assistant
- Demonstrated ability to operate complex medical scheduling systems.
- Advanced knowledge of medical terminology to effectively interpret diagnoses and procedures.
- Strong interpersonal skills for communicating with clinical staff and patients.
- Proven experience in managing patient records and tracking logs in a clinical setting.
Federal Benefits & Perks
- ✓Competitive salary with periodic increases.
- ✓Generous paid time off (up to 50 days of annual and sick leave combined).
- ✓11 paid Federal holidays per year.
- ✓Federal retirement system including a 401(k) with up to 5% employer match.
- ✓Comprehensive health, vision, dental, and life insurance.
- ✓Paid parental leave after 12 months of service.
- ✓Potential for student loan repayment up to $100,000.
- ✓Childcare subsidies for eligible families.
💡 How to Apply Advanced Medical Support Assistant Job & Insider Tips
Application Steps for Advanced Medical Support Assistant Job
- Create or log into your USAJOBS account.
- Review the specific resume requirements provided in the job description.
- Complete the occupational questionnaire.
- Upload all required documents, including your resume and transcripts if applicable.
- Submit your application package before the closing date of 09/21/2026.
💡 General Tips
- Use the provided standard Clinical Resume template to ensure your application meets formatting preferences.
- Clearly outline your specialized experience on your resume; do not leave the hiring team guessing about your qualifications.
- If you are a federal employee, submit an SF-50 that clearly validates your one-year specialized experience.
- Double-check your application for missing documents before final submission, as incomplete packages will not be considered.
Frequently Asked Questions
What is the work schedule for this position?
This position operates on a standard Monday through Friday schedule, from 7:30 am to 4:00 pm.
Is this a remote position?
No, this is an onsite position located in Omaha, Nebraska, and is not eligible for telework.
Can I use foreign education for this role?
Yes, provided the education is deemed equivalent to a U.S. program by an authorized organization and a Certificate of Foreign Equivalency is submitted.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is committed to providing compassionate, high-quality care to the brave men and women who served in our nation's military. Working for the VA means more than just a job; it means joining a community dedicated to the well-being of Veterans and their families. Omaha, Nebraska, offers an incredible quality of life, featuring a low cost of living, a vibrant job market, and a community-focused culture that has repeatedly ranked as a top city for work-life balance.