Launch Your Career as a Health Insurance Technician at Womack Army Medical Center
Are you looking for a rewarding position that combines financial expertise with healthcare administration? The Defense Health Agency (DHA) is currently seeking a highly motivated Health Insurance Technician to join the team at the prestigious Womack Army Medical Center in Fort Bragg, North Carolina. This role is essential to the success of our military healthcare mission.
Job Responsibilities
As a Health Insurance Technician, your primary objective is to manage the fiscal health of patient accounts. Your daily duties will include:
- Processing complex claims for dental and medical insurance.
- Investigating and resolving coverage issues with third-party payers.
- Educating patients and staff on billing requirements and insurance policies.
- Following up on denied claims to ensure the facility receives proper reimbursement.
- Collaborating with leadership to improve departmental workflows.
Comparison: Standard Admin vs. Federal Health Technician
| Feature | Standard Office Admin | Federal Health Tech |
|---|---|---|
| Scope | General Office Support | Specialized Revenue Cycle |
| Patient Interaction | Minimal | High/Supportive |
| Compliance | General Standards | HIPAA & Federal Regulations |
| Impact | Organizational Efficiency | Direct Mission Readiness |
Requirements
To be eligible for this position, applicants must meet the following criteria:
- Citizenship: Must be a U.S. Citizen.
- Experience: One year of specialized experience at the GS-05 level or equivalent.
- Technical Skills: Experience with online insurance databases and managing medical accounts receivable.
- Resume Format: Must be two pages or less to be considered.
Salary Overview
The salary range for this position is $47,418 to $61,643 per year, inclusive of locality pay adjustments.
Benefits
Federal employees enjoy a robust benefits package, including health insurance, generous retirement options through the Thrift Savings Plan (TSP), and a structured leave system that promotes a healthy work-life balance.
Application Tips
- Be Concise: Since there is a strict two-page limit on resumes, focus on your most relevant achievements.
- Be Specific: Always include the number of hours worked per week and specific dates for your previous roles.
- Avoid Acronyms: Explain your previous tasks clearly so the HR team can fully understand your skill set.
If you are ready to apply your billing and administrative expertise to support our nation's heroes, this position at Womack Army Medical Center is the perfect next step. Ensure your application is thorough, follow the instructions precisely, and submit before the deadline to be considered for this vital role.
Why This Health Insurance Technician Job Matters
Launch a vital career at the intersection of healthcare and administration, supporting those who serve our nation at the Womack Army Medical Center.
Health Insurance Technician Job Overview
Join the Defense Health Agency as a Health Insurance Technician at the Womack Army Medical Center in Fort Bragg, NC. In this pivotal role, you will facilitate the revenue cycle by verifying insurance, managing medical claims, and providing expert billing guidance to patients and medical staff. This position is a critical link in ensuring the medical center remains mission-ready while serving our uniformed service members, retirees, and their families.
Requirements for Health Insurance Technician
- Must be a United States Citizen.
- Minimum of one year of specialized experience equivalent to the GS-05 grade level.
- Experience in reviewing medical bills for discrepancies and verifying insurance via electronic databases.
- Demonstrated ability to manage account receivables in a healthcare setting.
- Ability to submit a resume that is two pages or less.
- Male applicants born after December 31, 1959, must be registered with the Selective Service.
- Willingness to complete a one-year probationary period.
Preferred Qualifications for Health Insurance Technician
- Experience with military medical billing systems.
- Strong communication skills for resolving third-party insurance inquiries.
- Demonstrated proficiency in process improvement initiatives within a clinical office environment.
Federal Benefits & Perks
- âś“Federal health insurance plans.
- âś“Comprehensive life insurance coverage.
- âś“Retirement savings program (TSP).
- âś“Paid federal holidays and leave accrual.
- âś“Opportunities for professional development and training.
đź’ˇ How to Apply Health Insurance Technician Job & Insider Tips
Application Steps for Health Insurance Technician Job
- Create or log into your USAJOBS account.
- Prepare a resume that is strictly two pages or less, clearly detailing your specialized experience, hours worked, and specific dates of employment.
- Complete the mandatory online assessment questionnaire.
- Upload all required supporting documentation, such as cover letters or performance appraisals.
- Review your application package for accuracy, as the agency will not make assumptions regarding your background.
- Submit your complete application through the online portal by the closing date.
đź’ˇ General Tips
- Keep your resume to two pages or less; any longer and you will be disqualified.
- Avoid acronyms and technical jargon; use plain, descriptive language that a non-specialist can understand.
- Verify that your resume includes specific dates (month and year) and average hours worked per week for every position listed.
- Double-check your application after uploading, as virus scans may cause a slight delay in final submission.
Frequently Asked Questions
Is a security clearance required for this position?
No, this is a non-sensitive, low-risk position.
Can I submit a resume that is longer than two pages?
No. The system will automatically remove applications with resumes exceeding the two-page limit.
What happens if my application is marked as incomplete?
Incomplete applications—including those missing required documentation or specific details in the resume—will not be considered for the role.
Is relocation assistance provided?
Relocation incentives may be offered for highly qualified candidates, but permanent change of station (PCS) costs are not authorized.
What is the probation period?
All new hires are subject to a one-year probationary period to evaluate fitness for the position.
Job from Military Treatment Facilities Under Dha
The Defense Health Agency (DHA) is a joint, integrated combat support agency that enables the military medical services to provide a medically ready force. By delivering healthcare services across the Department of Defense, the DHA ensures that over 9.5 million uniformed service members, retirees, and their families receive world-class care. Working here means being part of a legacy of excellence.