Launch Your Career: Medical Support Assistant with the Indian Health Service

The Indian Health Service (IHS) is looking for dedicated individuals to join our team as Medical Support Assistants. In this role, you will be the first point of contact for patients, ensuring that the administrative side of their healthcare experience is seamless, professional, and efficient. If you are organized, detail-oriented, and passionate about public service, this is your chance to make a tangible impact in the Navajo Area.

Job Responsibilities

As a Medical Support Assistant, your primary responsibilities will include:

Interviewing patients to verify demographic and tribal eligibility.
Managing the patient admission, transfer, and discharge process.
Verifying insurance coverage and eligibility for Purchase Referred Care.
Maintaining accurate electronic medical records and statistical reports.
Assisting with coding and billing discrepancies.

Comparison: Qualification Levels

Grade Level	Education Requirement	Specialized Experience
GS-4	2 Years above High School	1 Year General Experience
GS-5	4 Years above High School	1 Year Specialized Experience
GS-6	N/A	1 Year Specialized Experience

Salary and Benefits

Employees are offered a competitive pay range starting at $37,193 up to $59,671. Beyond the paycheck, the federal government provides robust health insurance options, retirement planning, and generous leave accrual rates.

Serving with the Indian Health Service is more than just a job; it is a commitment to community wellness. If you are ready to start a career that combines clerical expertise with a noble mission, apply by September 11, 2026.

Why This Medical Support Assistant (Patient Registration) Job Matters

Launch a meaningful career with the Indian Health Service and play a vital role in supporting the health outcomes of Navajo communities.

Medical Support Assistant (Patient Registration) Job Overview

The Indian Health Service (IHS) is seeking dedicated Medical Support Assistants to manage patient registration, admissions, and eligibility at various facilities within the Navajo Area. This role is essential for ensuring that patients receive timely care by maintaining accurate medical records, handling insurance verification, and facilitating the smooth operation of our Business Office and patient registration programs.

Requirements for Medical Support Assistant (Patient Registration)

Must be a U.S. citizen.
Must pass a comprehensive federal background investigation.
Must complete E-Verify employment verification.
Males born after 12/31/1959 must be registered for Selective Service.
Must meet financial suitability requirements, including maintaining good standing with creditors.
Must provide two valid forms of identification, one of which must be REAL ID-compliant if it is a driver's license or state ID.
Must comply with the IHS Employee Immunization Policy.
One year of specialized experience at the next lower grade level or qualifying education, depending on the target GS level.

Preferred Qualifications for Medical Support Assistant (Patient Registration)

Prior experience in patient registration, admission, or discharge processes within a healthcare setting.
Proven ability to research and resolve complex insurance billing or claim denial issues.
Proficiency in analyzing and correcting demographic and eligibility data in patient systems.
Strong interpersonal skills for communicating with diverse patient populations and clinical staff.

Federal Benefits & Perks

✓Competitive Federal salary with potential for annual increases.
✓Participation in the Federal benefits package including health, dental, and vision insurance.
✓Accrual of annual and sick leave based on federal service years.
✓Opportunities for professional growth and promotion potential up to GS-6.
✓Potential for recruitment or relocation incentives for qualified candidates.

💡 How to Apply Medical Support Assistant (Patient Registration) Job & Insider Tips

Application Steps for Medical Support Assistant (Patient Registration) Job

Review the full vacancy announcement in detail.
Create or update your USAJOBS profile.
Prepare your resume with all relevant experience and volunteer work hours.
Complete the application questionnaire via the online portal.
Upload required documentation, such as transcripts and veteran's preference forms.
Submit your application package before the 11:59 PM ET deadline on September 11, 2026.
Monitor your email for a link to the required USA Hire Assessments.
Complete all assessments within the designated testing window.

💡 General Tips

Ensure your resume clearly lists the number of hours worked per week for every position.
Do not wait until the last day to apply to account for potential technical issues.
Use the USAJOBS Help Center to ensure your resume meets modern federal standards.
Set aside at least two hours to focus on the USA Hire Assessments.
Keep your contact information updated in your USAJOBS profile for status notifications.

Frequently Asked Questions

What is the promotion potential for this role?

The position has promotion potential to the GS-6 grade level.

Is travel required?

No, this role does not require travel (Travel Code 0).

Do I need to be a veteran to apply?

No, this position is open to various hiring paths including the competitive service and members of the general public.

Job from Indian Health Service

The Indian Health Service is a vital component of the Department of Health and Human Services. We are a nationwide organization dedicated to meeting the individual health care needs of American Indians and Alaska Natives. Our culture is defined by compassion, creative problem-solving, and a team-based approach to wellness.