Lead Medical Support Assistant: Build Your Career at the VA
Are you looking to advance your career in healthcare administration while serving those who have served our country? The Veterans Health Administration (VHA) at the Nebraska-Western Iowa Health Care System in Omaha, Nebraska, is currently seeking a motivated Lead Medical Support Assistant (LMSA) to join the Care in the Community (CITC) team.
Job Responsibilities
As a Lead Medical Support Assistant, you will serve as a vital link in the healthcare delivery chain. Your daily responsibilities include:
- Coordinating interdisciplinary care and managing patient authorizations.
- Monitoring clinical workflows and adjusting priorities to ensure timely access to care.
- Collaborating with medical professionals, including doctors, nurses, and social workers.
- Providing guidance, training, and support to administrative staff.
- Utilizing advanced knowledge of medical terminology and health IT systems to resolve complex patient care issues.
Position Comparison
| Feature | Details |
|---|---|
| Position Level | GS-7 |
| Location | Omaha, NE |
| Schedule | M-F, 7:30 AM - 4:00 PM |
| Benefits | Comprehensive Federal Benefits |
Requirements
To be eligible for this position, you must:
- Be a U.S. Citizen.
- Possess one year of specialized experience at the GS-6 level.
- Be proficient in written and spoken English.
- Complete pre-employment screening and immunization requirements.
Salary Overview
This position offers a competitive salary range of $50,964 to $66,255 per year, commensurate with experience and qualification level.
Benefits
The federal government provides a robust benefits package, including traditional pension plans, 401(k) matching, high-quality health insurance, and generous paid leave. You may also qualify for student loan repayment up to $100,000 for highly qualified candidates.
Application Tips
- Use the official VA resume template.
- Clearly document one year of specialized experience on your resume.
- Include supporting documentation like transcripts or SF-50s early.
- Write specifically to the KSAs to demonstrate your suitability.
Join a mission-driven organization in Omaha. If you have the administrative expertise and the passion to support our Veterans, submit your application today.
Why This Lead Medical Support Assistant Job Matters
Join the VA Nebraska-Western Iowa Healthcare System as a Lead Medical Support Assistant and play a pivotal role in ensuring our nation's heroes receive the world-class care they deserve.
Lead Medical Support Assistant Job Overview
The Veterans Health Administration is seeking a dedicated Lead Medical Support Assistant to join the Care in the Community (CITC) Department in Omaha, Nebraska. In this vital role, you will provide administrative guidance, technical expertise, and operational support to coordinate patient care, optimize clinic workflows, and ensure seamless delivery of community care services. This position offers a unique opportunity to contribute to a healthcare system that values professional growth, patient-centered care, and a balanced lifestyle in one of America's most livable cities.
Requirements for Lead Medical Support Assistant
- U.S. Citizenship (unless specific exceptions apply).
- Proficiency in written and spoken English.
- Completion of a background and security investigation.
- Must be able to receive annual seasonal influenza vaccinations or obtain an approved exemption.
- Selective Service registration for males born after December 31, 1959.
- One year of specialized experience equivalent to the GS-6 grade level.
Preferred Qualifications for Lead Medical Support Assistant
- Advanced knowledge of medical terminology and clinical flow processes.
- Demonstrated ability to manage staff workflows and provide training.
- Experience in interdisciplinary healthcare coordination and community care models.
- Strong communication skills for effective collaboration with clinicians and veterans.
- Project management skills and the ability to solve complex technical problems.
Federal Benefits & Perks
- ✓Traditional federal pension plan with 5-year vesting.
- ✓Federal 401k (Thrift Savings Plan) with up to 5% agency matching.
- ✓Comprehensive federal health, dental, vision, and long-term care insurance.
- ✓Generous paid time off including 13-26 days of annual leave and 13 days of sick leave.
- ✓11 paid Federal holidays per year.
- ✓Paid parental leave for eligible employees after 12 months.
- ✓Childcare subsidy program for eligible families.
- ✓Potential for student loan repayment up to $100,000 lifetime.
💡 How to Apply Lead Medical Support Assistant Job & Insider Tips
Application Steps for Lead Medical Support Assistant Job
- Create or log into your USAJOBS account.
- Review the specific document requirements, including the standard Clinical Resume Document.
- Complete the occupational questionnaire.
- Upload your resume, transcripts, and any required SF-50 forms.
- Submit your application package before the closing date.
💡 General Tips
- Clearly articulate your experience in medical support and clinical workflows in your resume.
- Use the specific VA Clinical Resume template provided on the VA Careers website.
- Federal employees must ensure their SF-50 clearly demonstrates one year of specialized experience.
- Double-check that all required documents are attached to avoid disqualification.
- Address the Knowledge, Skills, and Abilities (KSAs) in a separate document for a stronger application.
Frequently Asked Questions
What is the work schedule for this position?
The schedule is Monday through Friday, from 7:30 am to 4:00 pm.
Is telework available for this role?
No, this is not a telework or virtual position; it is based on-site in Omaha, Nebraska.
What is the promotion potential for this job?
The full performance level for this vacancy is GS-7, and there is no further promotion potential listed for this specific announcement.
Can I apply if I am not a federal employee?
*A: Yes, this position is open to the public.*
Is relocation assistance offered?
*A: No, relocation assistance is not authorized for this position.*
Job from Veterans Health Administration
The Department of Veterans Affairs is dedicated to fulfilling President Lincoln’s promise to care for our nation’s Veterans, their families, and survivors. Working for the VA means becoming part of a community that prioritizes whole-health care and clinical excellence. Omaha is frequently cited as a top-tier city for work-life balance, offering a lower cost of living than the national average and a vibrant community atmosphere.