Become a Supervisory Training Specialist with the Department of Veterans Affairs

Are you a dedicated professional looking to blend your leadership skills with a meaningful mission? The Department of Veterans Affairs (VA) is currently hiring for a Supervisory Training Specialist (Position ID: 319-26-LS-13027853-NBU). This unique opportunity allows you to contribute to the agency's mission from a remote location, helping to shape the training and development programs for the Regional Contact Center (RCC).

Job Responsibilities

As a Supervisory Training Specialist, you will act as a bridge between management and the workforce. Key responsibilities include:

Training Program Management: Oversee the planning, coordination, and execution of the RCC Training Program.
Mentorship & Supervision: Act as a first-line supervisor for new-hire training, providing constructive feedback and coaching.
Subject Matter Expertise: Serve as the go-to person for VBA program knowledge and training reference materials.
Technical Administration: Manage the VA Talent Management System (TMS), generate compliance reports, and monitor training performance metrics.

Requirements

To qualify for this position, applicants must meet the following criteria by the closing date:

U.S. Citizenship: Required for all federal employment.
Time-in-Grade: Current federal employees must have served at least 52 weeks at the GS-09 level.
Specialized Experience: One year of experience equivalent to at least the GS-09 level involving instruction, supervision, or deep knowledge of federal benefit programs.
Education: Graduate-level education (Ph.D. or 3 years of study) may be substituted for experience.

Salary Overview

The salary for this GS-11 position ranges from $74,678 to $97,087 per year, depending on qualifications and standard federal pay-setting policies.

Feature	Details
Position Level	GS-11
Salary Range	$74,678 - $97,087
Location	Remote (Anywhere in U.S.)
Schedule	Full-Time

Benefits

The VA offers a robust federal benefits package including health and life insurance, retirement planning (FERS), competitive salary, and potential for flexible work schedules.

Application Tips

Respect the Limit: Your resume must be two pages or less.
Specify Details: Clearly list start/end dates for every job held.
Use PDF: Uploading your resume as a PDF ensures the hiring team views your document as intended.

This role is an excellent opportunity for experienced trainers to take their leadership skills to the federal level while enjoying the flexibility of remote work. With an application deadline of August 18, 2026, ensure your application package is polished and submitted promptly to take the first step toward this rewarding career.

Why This Supervisory Training Specialist Job Matters

Elevate your career as a Supervisory Training Specialist with the Department of Veterans Affairs. Drive excellence by shaping the development of the teams supporting those who served our nation.

Supervisory Training Specialist Job Overview

The Department of Veterans Affairs is seeking a dedicated Supervisory Training Specialist to join the Columbia Regional Office. In this fully remote role, you will serve as a pivotal leader for the Regional Contact Center (RCC) training program. You will be responsible for designing and delivering comprehensive training initiatives—including technical, customer service, and mandatory development programs—while mentoring staff and ensuring operational excellence across the division.

Requirements for Supervisory Training Specialist

Must be a U.S. Citizen.
Must be 18 years or older if male and born after 12/31/1959 for Selective Service registration.
Must undergo a background and security investigation.
Must successfully complete a one-year probationary period.
Required to attend an 8-week training session, which may include travel.
One year of specialized experience at the GS-09 level or equivalent.
Must possess a valid resume (limited to two pages) and required SF-50 documentation.
Ability to obtain and maintain position sensitivity clearances.

Preferred Qualifications for Supervisory Training Specialist

Experience in complex federal benefit programs, specifically VBA.
Proven track record in instructional design or supervisory roles.
Strong proficiency in Talent Management Systems (TMS).
Advanced degree (Ph.D. or LL.M) in a related field.
Demonstrated ability to analyze call quality data and implement improvement strategies.

Federal Benefits & Perks

✓Flexible work schedules including compressed or flexible arrangements.
✓Comprehensive federal health insurance and retirement plans.
✓Opportunities for professional development and leadership growth.
✓Competitive salary packages within the General Schedule (GS) framework.
✓Paid vacation, federal holidays, and sick leave.

💡 How to Apply Supervisory Training Specialist Job & Insider Tips

Application Steps for Supervisory Training Specialist Job

Prepare your two-page resume highlighting specialized experience.
Gather necessary documentation, including your most recent SF-50.
Complete the online application via USAJOBS by the deadline.
Monitor your email for a unique link to the USA Hire Competency Assessments.
Complete the required assessments within the designated timeframe.
Track your application status through the online portal.

💡 General Tips

Ensure your resume strictly adheres to the two-page limit.
Use the USAJOBS resume builder to ensure all required fields are captured.
Clearly list your experience start/end dates in month/year format.
Upload supporting documents as PDFs to preserve formatting.
Submit your application well before the deadline to account for technical issues.

Frequently Asked Questions

Is this a remote position?

Yes, this role is fully remote, meaning you can perform your duties from anywhere in the United States.

What is the education requirement for this position?

You must meet the specialized experience requirement or substitute it with qualifying graduate-level education (Ph.D. or 3 years of graduate study, or an LL.M).

What documents do I need to submit?

You must submit a two-page resume, your most recent SF-50, and transcripts if using education to qualify.

Job from Veterans Benefits Administration

The Veterans Benefits Administration (VBA) at the Department of Veterans Affairs is committed to honoring President Lincoln’s promise: to care for those who have served in our nation's military and their survivors. By joining the VA, you align yourself with the 'I CARE' core values: Integrity, Commitment, Advocacy, Respect, and Excellence. This role is crucial in ensuring that our staff is well-equipped to serve Veterans with compassion and technical expertise.