Launch Your Healthcare Career as an Advanced Medical Support Assistant at the VA
Are you looking for a career that combines administrative excellence with a profound sense of purpose? The Department of Veterans Affairs (VA) is looking for motivated, organized, and compassionate individuals to join the team as an Advanced Medical Support Assistant (A/MSA) at the Cincinnati VA Medical Center. This role is essential for ensuring that our nation’s Veterans receive the high-quality care they deserve.
Job Responsibilities
As an Advanced Medical Support Assistant, you are the heartbeat of our clinical operations. Your responsibilities include:
- Coordinating complex clinical flow for interdisciplinary care teams.
- Monitoring clinic scheduling and provider availability to ensure efficient patient access.
- Facilitating communications between patients, clinical providers, and community care resources.
- Managing medical records, secure messages, and follow-up care actions.
- Preparing data and reports to assist team meetings and clinical problem solving.
Requirements
To be eligible for this position, applicants must meet the following criteria:
- U.S. Citizenship.
- High school diploma or equivalent.
- English language proficiency.
- Completion of pre-employment physical and background checks.
- Willingness to participate in the influenza vaccination program.
Salary Overview
This position is classified at the GS-06 level. The current annual salary range for this role is between $47,298 and $61,487, depending on experience and location adjustments.
Comparison Table: Why Work for the VA?
| Benefit Feature | Federal VA Position | Private Sector Alternative |
|---|---|---|
| Retirement Plan | Federal Pension + TSP | Typically 401k Only |
| Job Security | High (Excepted Service) | Variable |
| Leave Accrual | Based on Service Years | Standard Industry Rates |
| Mission Impact | Serving Veterans | Corporate Profit Driven |
Benefits
Employees of the VA enjoy a competitive benefits package, including robust health insurance, generous leave accrual, and a retirement system that includes both a pension and a Thrift Savings Plan (TSP).
Application Tips
- Use the Template: Always use the VA-provided resume document to ensure your background is highlighted correctly.
- Be Detailed: Include all volunteer and unpaid experience that builds clinical or administrative competency.
- Stay Timely: Monitor your email for USA Hire assessment links, which often have 48-hour completion requirements.
Serving those who served is more than just a job; it is a commitment to the highest standard of care. If you have the skills to organize, communicate, and support our clinical teams, we encourage you to submit your application today.
Why This Medical Support Assistant (Advanced) Job Matters
Join the Cincinnati VA Medical Center team and provide essential, expert administrative support to the heroes who served our nation.
Medical Support Assistant (Advanced) Job Overview
The Cincinnati VA Medical Center is seeking dedicated professionals for the role of Advanced Medical Support Assistant. In this critical role, you will be the backbone of our clinical operations, utilizing advanced administrative judgment to manage patient flow, coordinate interdisciplinary care, and ensure our Veterans receive timely, high-quality medical services across our multi-facility campus in Ohio, Kentucky, and Indiana.
Requirements for Medical Support Assistant (Advanced)
- Must be a U.S. Citizen (non-citizens may be considered only if qualified citizens are unavailable).
- Must possess a High School diploma, GED, or equivalent certificate.
- Must be proficient in written and spoken English.
- Must pass a pre-employment physical examination.
- Must complete an online assessment.
- Must undergo a background/security investigation.
- Must fulfill the seasonal influenza vaccination requirement for health care personnel.
- Males born after 12/31/1959 must be registered with the Selective Service.
Preferred Qualifications for Medical Support Assistant (Advanced)
- One year of specialized experience equivalent to the GS-05 grade level.
- Advanced knowledge of health care processes and clinical scheduling systems.
- Ability to manage complex patient flow and interdisciplinary care coordination.
- Strong command of medical terminology.
- Proven ability to prioritize tasks independently and meet strict deadlines.
- Exceptional communication skills for interacting with medical clinicians and patients.
Federal Benefits & Perks
- ✓Federal health insurance options
- ✓Retirement savings plans (FERS/Thrift Savings Plan)
- ✓Paid vacation and sick leave accrual
- ✓Annual leave accrual credit for prior military service
- ✓Professional development and training opportunities
- ✓Comprehensive life and disability insurance
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Log in to or create your USAJOBS account.
- Download and complete the standard Clinical Resume Document from the provided VA link.
- Upload your required documents, including the Clinical Resume and any relevant transcripts or SF-50s.
- Submit your online application and complete the mandatory online questionnaire.
- If prompted, complete the USA Hire Competency-Based Assessments within the specified timeframe.
- Track your application status via your USAJOBS portal dashboard.
💡 General Tips
- Be specific and thorough; the hiring team cannot make assumptions about your experience.
- Ensure your resume is formatted clearly and matches the specific requirements outlined.
- Check your email regularly for assessment links and status notifications.
- Complete your application well before the cutoff dates to ensure timely processing.
- Utilize the practice assessments available on the USA Hire Applicant Resource Center.
Frequently Asked Questions
Is this a remote position?
No, this position requires onsite work at the Cincinnati VA Medical Center or one of its associated community clinics.
What is the pay potential for this role?
This position is at the GS-06 level with a salary range of $47,298 to $61,487 per year.
Do I need to be a veteran to apply?
No, this position is open to the public as well as internal agency employees.
What is the work schedule?
Typically Monday through Friday, 8:00 AM to 4:30 PM, though specific needs may vary.
Is relocation assistance offered?
No, relocation expenses are not authorized for this position.
Job from Veterans Health Administration
The Cincinnati VA Medical Center is a vital healthcare provider serving 15 counties across Southwest Ohio, Northern Kentucky, and Southeast Indiana. Our mission is to fulfill President Lincoln's promise to care for those who have served in the military and their families. With a two-division campus and six community-based outpatient clinics, we provide whole-health care that honors the sacrifices of our patients.