Embark on a Meaningful Career: Advanced Medical Support Assistant at the Minneapolis VA
Are you seeking a career that blends administrative excellence with a mission-driven purpose? The Department of Veterans Affairs (VA) is searching for an Advanced Medical Support Assistant (AMSA) to join the Minneapolis VA Health Care System. This role is more than just an office position—it is the backbone of our Community Care operations, ensuring that the men and women who served our country receive the timely, high-quality care they deserve.
Job Responsibilities
As an AMSA, your responsibilities will be diverse and highly impactful. You will:
- Coordinate with interdisciplinary teams to ensure patient access to care.
- Manage complex scheduling across multiple community-based clinics and VA medical centers.
- Serve as a primary point of contact for clinical staff and patients, ensuring seamless communication.
- Monitor consults and medical documentation to ensure care continuity.
- Utilize various technical systems (e.g., VISTA, EPIC, HSRM) to track and authorize medical services.
Requirements
To be considered for this role, you must meet the following criteria:
- U.S. Citizenship.
- Proficient in spoken and written English.
- At least one year of specialized experience at the GS-5 level.
- Ability to pass a federal background check.
Salary Overview
The GS-6 position offers a competitive salary range designed to reward your expertise.
| Pay Grade | Salary Range (Annual) | Rate Interval |
|---|---|---|
| GS-6 | $53,931 - $70,110 | Per Year |
Benefits
The federal government offers a world-class benefits package, including:
- Retirement: Federal pension plan and 401(k) matching up to 5%.
- Leave: Between 37-50 days of paid time off (combined vacation, sick, and holidays).
- Insurance: Full selection of health, dental, vision, and long-term care plans.
- Support: Parental leave and potential childcare subsidies.
Application Tips
- Use the Template: Follow the VA’s specified resume template closely.
- Be Specific: Detail your past experience with medical terminology and scheduling.
- Prepare for the Trial Period: Understand that as a federal employee, you will serve a 1-2 year trial period.
Serving those who have served is a unique privilege. If you possess strong administrative skills, a passion for patient advocacy, and a desire to work in a collaborative, world-class medical environment, we encourage you to apply. Start your journey today.
Why This Medical Support Assistant (Advanced) - Citc Job Matters
Join the Minneapolis VA team as an Advanced Medical Support Assistant and play a pivotal role in delivering compassionate, coordinated care to those who have served our country.
Medical Support Assistant (Advanced) - Citc Job Overview
The Minneapolis VA Health Care System is seeking a detail-oriented professional to serve as an Advanced Medical Support Assistant (AMSA) within our Community Care service line. You will act as a key connector between Veterans, clinical teams, and community providers, ensuring seamless access to high-quality healthcare. In this role, you will manage patient appointments, navigate complex health records, and support an interdisciplinary team dedicated to the 'Whole Health' philosophy. This is an excellent opportunity to utilize your administrative expertise to directly impact the lives of over 100,000 Veterans.
Requirements for Medical Support Assistant (Advanced) - Citc
- Must be a U.S. Citizen.
- Must be proficient in both spoken and written English.
- Completion of a background and security investigation.
- Registration with the Selective Service for males born after 12/31/1959.
- Participation in the seasonal influenza vaccination program is mandatory for all Health Care Personnel.
- One year of specialized experience at the GS-5 level or equivalent.
- Completion of a 1 or 2-year trial period.
Preferred Qualifications for Medical Support Assistant (Advanced) - Citc
- Experience utilizing multiple advanced computer systems simultaneously.
- Advanced knowledge of medical terminology and clinical diagnostic procedures.
- Strong background in managing community-based patient referrals.
- Demonstrated ability to mentor staff and streamline administrative workflows.
Federal Benefits & Perks
- ✓Federal pension plan with 5-year vesting
- ✓401(k) retirement savings with up to 5% agency matching
- ✓Comprehensive federal health, dental, vision, and life insurance
- ✓Generous paid time off: 13-26 days of annual leave and 13 days of sick leave annually
- ✓11 paid Federal holidays
- ✓Paid parental leave
- ✓Childcare subsidy eligibility
- ✓Ad-hoc telework opportunities
💡 How to Apply Medical Support Assistant (Advanced) - Citc Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) - Citc Job
- Prepare your resume using the VA Clinical Resume template.
- Gather supporting documents such as SF-50s, transcripts, and any KSA-specific documentation.
- Visit the USAJobs portal to log in or create your account.
- Complete the required occupational questionnaire.
- Upload your documents, ensuring the specific clinical resume format is used in the designated field.
- Submit your final application package before the closing date.
💡 General Tips
- Be specific in your resume; do not assume the recruiter knows your past duties.
- Highlight volunteer experience, as it counts toward your qualifying history.
- Ensure your document uploads match the specific labels required in the job announcement.
- Double-check your eligibility documents, such as your DD-214, if you are applying under veteran preference.
Frequently Asked Questions
Is this a remote position?
No, this is not a virtual position, though ad-hoc telework may be available at the discretion of the supervisor.
What is the 'Whole Health' approach?
It is a patient-centered care model used by the VA that empowers Veterans to take charge of their well-being through personalized health plans.
What if I have prior experience with non-VA medical facilities?
Experience is valued! Ensure you clearly outline your duties to demonstrate transferrable skills.
Is there potential for promotion?
This specific position is at the GS-6 level, which is considered a full performance level.
Job from Veterans Health Administration
The Minneapolis VA Health Care System is a premier academic medical center serving over 100,000 Veterans. We operate 15 locations across Minnesota and Wisconsin, utilizing advanced technology and a robust 'Whole Health' model to provide comprehensive patient care. Working here means joining an organization that values innovation, integrity, and, most importantly, the Veterans we serve.