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Public Safety Telecommunicator job opening at United States Army Installation Management Command
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Public Safety Telecommunicator Job

United States Army Installation Management Command

Key Skills:Emergency CommunicationCrisis ManagementAttention to DetailComputer Aided Dispatch (CAD)Radio System OperationsInterpersonal CommunicationStress ToleranceData Entry

Become a Public Safety Telecommunicator at Fort Carson

Are you looking for a career that combines technical skill with the rewarding challenge of public service? The U.S. Army Installation Management Command (IMCOM) is currently recruiting for a Public Safety Telecommunicator at Fort Carson, Colorado. This role is a cornerstone of the Directorate of Emergency Services, serving as the critical link between citizens in distress and the emergency responders who protect them.

Job Responsibilities

As a Public Safety Telecommunicator, your daily duties are multifaceted and demanding. You will:

  • Operate complex communication systems, including radio, crash phones, and CAD consoles.
  • Receive and process 911 calls, prioritizing incidents based on severity.
  • Provide real-time data to police, fire, and medical units to ensure their safety and operational success.
  • Maintain hazardous materials databases and assist in fire drill coordination.

Requirements

To qualify for this position, you must possess one year of specialized experience in dispatching or communications equipment operation. Candidates must be comfortable questioning callers in high-stress scenarios and have a history of effective collaboration with emergency services.

Requirement Description
Experience 1 Year of Specialized Dispatching
Citizenship Must be a U.S. Citizen
Screening Mandatory Drug Test Required
Probation 1-Year Probationary Period

Salary Overview

This position offers a competitive salary range of $51,792 to $67,331 per year. This figure includes applicable locality pay for the Colorado region.

Benefits

Federal employees enjoy a comprehensive benefits package including health insurance, generous leave accrual, federal retirement plans (including the Thrift Savings Plan), and potential for relocation incentives or student loan repayment for qualified applicants.

Application Tips

Your application package must be precise. Because the resume limit is strictly two pages, ensure every word counts. Focus on your experience with emergency communications and clear, concise descriptions of your past duties. Always double-check your application against the checklist provided in the job announcement.

Serving as a Public Safety Telecommunicator is a high-stakes, high-reward profession. By joining the team at Fort Carson, you are directly contributing to the safety of those who serve. Apply today to start your career with the Department of the Army.

Why This Public Safety Telecommunicator Job Matters

Are you a master of calm under pressure? Join the Directorate of Emergency Services at Fort Carson and become the critical lifeline that protects our military community.

Public Safety Telecommunicator Job Overview

The U.S. Army Installation Management Command is seeking a dedicated Public Safety Telecommunicator to serve at Fort Carson, Colorado. In this essential role, you will act as the primary point of contact for emergency and non-emergency communications, ensuring that critical information is relayed accurately to police, fire, and medical responders. This is an opportunity to play a vital part in the safety and security of the installation, working in a fast-paced environment where your quick thinking and communication skills save lives.

Requirements for Public Safety Telecommunicator

  • One year of specialized experience equivalent to the GS-06 level.
  • Proven proficiency in operating emergency dispatch and communications equipment.
  • Ability to skillfully interview callers to identify the nature and urgency of emergencies.
  • Experience coordinating effectively with police, fire, or emergency medical services.
  • Must meet U.S. Citizenship requirements.
  • Must pass a pre-employment drug screening.
  • Completion of a one-year probationary period.
  • Current federal employees must meet 52-week time-in-grade requirements.

Preferred Qualifications for Public Safety Telecommunicator

  • Experience using Computer Aided Dispatch (CAD) systems.
  • Familiarity with NG911 modernization protocols.
  • Experience handling Telecommunications Devices for the Deaf (TDD).
  • Background in emergency response coordination or public safety dispatching.
  • Demonstrated ability to perform under high-stress situations.

Federal Benefits & Perks

  • βœ“Competitive Federal Salary
  • βœ“Health and Life Insurance options
  • βœ“Retirement benefits and Thrift Savings Plan (TSP)
  • βœ“Paid annual and sick leave
  • βœ“Opportunities for professional development
  • βœ“Potential recruitment or relocation incentives for qualified candidates

πŸ’‘ How to Apply Public Safety Telecommunicator Job & Insider Tips

Application Steps for Public Safety Telecommunicator Job

  1. Review the full job announcement carefully on the official portal.
  2. Prepare a resume that is two pages or less, specifically highlighting your specialized dispatch experience.
  3. Complete the online application and mandatory assessment questionnaire.
  4. Submit all required eligibility documentation, including SF-50s if applicable.
  5. Complete the USA Hire assessment within the required 48-hour window upon invitation.
  6. Monitor your application status through your USAJOBS account dashboard.

πŸ’‘ General Tips

  • Ensure your resume includes month and year for all work history to prove time-in-grade.
  • Avoid acronyms; explain your experience in plain, clear language for the HR review team.
  • Set aside two hours in a quiet environment to complete the USA Hire assessment.
  • Verify your eligibility category early to ensure you upload the correct supporting documents (e.g., DD-214 for veterans).
  • Double-check that your application is submitted before the 11:59 PM ET deadline on the closing date.

Frequently Asked Questions

What is the maximum page length for my resume?

Your resume must be two pages or less. Any resume exceeding this limit will be removed from consideration.

What is the 'USA Hire' assessment?

It is a competency-based test used to evaluate your critical skills. You will receive a unique link via email after submitting your application if required.

Job from United States Army Installation Management Command

The Directorate of Emergency Services (DES) at Fort Carson provides essential protection for the installation, its personnel, and its assets. As a civilian employee within the Department of the Army, you are part of a vital workforce that provides specialized skills necessary for the success of military operations. The Army prides itself on integrating civilian expertise with military discipline to form a highly efficient "Total Army."