Launch Your Career: Public Safety Telecommunicator at Fort Knox
Are you ready to use your skills to serve those who serve? The United States Army Installation Management Command is currently hiring a Public Safety Telecommunicator in Fort Knox, Kentucky. This is a vital position responsible for the safety and coordination of emergency services for one of the Army's most important installations.
Job Responsibilities
As a Public Safety Telecommunicator, you are the critical link between citizens in distress and emergency responders. Your duties include:
- Answering high-stress 911 and non-emergency calls.
- Dispatching police, fire, and EMS personnel to the scene.
- Providing initial incident command support until responders arrive.
- Operating advanced Computer Aided Dispatch (CAD) systems.
- Monitoring automated alarm systems to ensure immediate site security.
Requirements
To be considered for this role, you must meet the following criteria:
- Citizenship: Must be a U.S. Citizen.
- Experience: One year of specialized dispatching experience.
- Skills: Must be a qualified typist (40 WPM).
- Clearance: Ability to hold a Secret security clearance.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Salary Range | $50,460 - $65,599 |
| Retirement | Thrift Savings Plan (TSP) |
| Insurance | Comprehensive Health & Life |
| Leave | Paid Federal Holidays & Annual Leave |
Application Tips for Success
- Respect the Page Limit: Your resume must be two pages or less. Submitting a longer document will result in automatic disqualification.
- Be Specific: Detail your hours worked per week for every position listed.
- Assessments: Be prepared to complete the USA Hire assessment process within 48 hours of notification.
Working as a Public Safety Telecommunicator at Fort Knox offers a unique opportunity to use your dispatching expertise in a high-impact environment. If you are detail-oriented, calm under pressure, and ready for a new challenge, review the full announcement and submit your application today.
Why This Public Safety Telecommunicator (Office Automation) Job Matters
Be the calm in the storm: Serve as a Public Safety Telecommunicator and protect our military community at Fort Knox.
Public Safety Telecommunicator (Office Automation) Job Overview
The U.S. Army Installation Management Command is seeking a dedicated Public Safety Telecommunicator for its Fort Knox Garrison. This mission-critical role serves as the central hub for emergency response, managing high-stakes communications for fire, EMS, and law enforcement. If you possess the composure to handle emergency 911 calls, dispatch responders, and manage complex alarm systems, you will play a vital role in ensuring the safety of our nation's military personnel and their families.
Requirements for Public Safety Telecommunicator (Office Automation)
- U.S. Citizenship
- Minimum of one year of specialized experience in emergency dispatching for police, fire, or medical assistance
- Proficiency in operating Computer Aided Dispatching (CAD) systems and emergency communications equipment
- Must be a qualified typist capable of at least 40 words per minute
- Ability to obtain and maintain a Secret security clearance
- Must be able to pass required pre-employment drug testing
- Must complete a two-page maximum resume detailing specialized experience
Preferred Qualifications for Public Safety Telecommunicator (Office Automation)
- Prior experience in federal emergency dispatch environments
- Demonstrated ability to manage complex mass notification systems
- Exceptional stress tolerance and incident command support experience
- Strong interpersonal skills and ability to perform caller interrogation under pressure
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Health and Life Insurance programs
- ✓Retirement benefits including the Thrift Savings Plan
- ✓Paid federal holidays and leave accrual
- ✓Potential for recruitment or relocation incentives
- ✓Professional development and training opportunities
💡 How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips
Application Steps for Public Safety Telecommunicator (Office Automation) Job
- Review the full vacancy announcement instructions carefully.
- Prepare a resume that is strictly two pages or less, highlighting specialized experience.
- Click the Apply Online link to start your application via USAStaffing.
- Complete the required questionnaire and upload all supporting documents (transcripts, performance appraisals, etc.).
- Submit your application package by 11:59 PM ET on the closing date.
- Monitor your email for a link to complete the required USA Hire Assessments if requested.
💡 General Tips
- Keep your resume to exactly two pages or less—excessive length will lead to disqualification.
- Use plain language and avoid internal acronyms when describing your previous roles.
- Include specific hours worked per week for all previous positions to verify your experience level.
- Set aside at least two hours to complete the online assessment if notified; ensure you have a stable internet connection.
- Double-check your email notifications regularly, including spam folders, for status updates or testing links.
Frequently Asked Questions
Is education a substitute for experience?
No, this specific position requires qualifying experience, and education cannot be substituted for the required professional background.
What is the typing requirement?
Applicants must be qualified typists capable of 40 words per minute based on a five-minute sample with three or fewer errors.
Can I update my application after submission?
Yes, you can return to your USAJOBS account to edit your application during the active announcement period.
Is there remote work available for this position?
*A: No, this position requires on-site attendance at the Public Safety Answering Point at Fort Knox.*
What type of security clearance is needed?
*A: This role requires a Secret security clearance due to the nature of the information handled.*
Job from United States Army Installation Management Command
The Department of the Army relies on civilian employees to provide the specialized skills necessary to support military operations. Civilian personnel are integral to the 'Total Army,' filling essential roles that ensure the seamless operation of garrisons and facilities. By joining the team at Fort Knox, you are becoming part of a prestigious organization dedicated to service, integrity, and operational excellence.