Advance Your Career: Supervisory Medical Support Assistant at the VA
Are you a natural leader with a passion for healthcare administration? The Department of Veterans Affairs (VA) is looking for a talented Supervisory Medical Support Assistant to join the team at the Jefferson Barracks Division of the VA St. Louis Healthcare System. This position offers more than just a paycheck; it provides an opportunity to contribute to a mission-driven organization that prioritizes the health and dignity of our nation's heroes.
Job Responsibilities
In this supervisory role, you will be the backbone of administrative efficiency. Your primary duties include:
- Team Leadership: Mentoring, training, and evaluating subordinate Lead MSAs and support staff.
- Operations Management: Streamlining patient service workflows to ensure that clinical needs are met promptly.
- Strategic Oversight: Analyzing data to track performance measures and reporting findings to senior management.
- Hiring and Development: Playing a key role in the selection of staff and identifying training needs to maintain high performance.
- Quality Assurance: Conducting studies to improve processes and ensuring compliance with healthcare regulations.
Requirements
To be considered for this position, applicants must meet the following criteria:
- Citizenship: You must be a U.S. citizen.
- Language: High proficiency in written and spoken English is mandatory.
- Education: A minimum of a high school diploma or GED is required.
- Vaccination: Participation in the seasonal influenza vaccination program is a condition of employment.
- Background: Must pass a suitability and background investigation.
Salary and Compensation
This role is compensated based on the General Schedule (GS) scale, with an annual salary range of $66,833 to $86,880. This competitive pay is supplemented by regular step increases and the stability of a federal position.
Compensation Comparison Table
| Benefit | Value / Details |
|---|---|
| Salary Range | $66,833 - $86,880/year |
| Paid Time Off | 37-50 days (inclusive of holidays/leave) |
| Retirement | Pension + 401(k) with 5% match |
| Parental Leave | 12 weeks paid (after 1 year) |
Benefits
Working for the VA comes with an exceptional benefits package. Beyond competitive pay, employees enjoy:
- Health Coverage: Flexible federal health, dental, and vision insurance programs that can follow you into retirement.
- Work-Life Balance: Generous annual and sick leave accrual and 11 paid federal holidays.
- Family Support: Childcare subsidies are available for eligible employees after 60 days of service.
Application Tips
Applying for a federal position requires attention to detail.
- Use the Required Resume: Download the specific clinical resume template provided by the VA Careers website.
- Be Specific: In your application, detail your past experience in medical settings, focusing on how you managed teams and resolved complex problems.
- Double-Check: Ensure all required supporting documents, such as transcripts or SF-50s, are uploaded correctly.
Frequently Asked Questions (FAQ)
Q: Is this a remote position? A: No, this is an on-site, in-person position located in Jefferson Barracks, Missouri.
Q: What is the trial period? A: All new hires are required to complete a 1 or 2-year trial period to evaluate performance and suitability for federal service.
If you are ready to take the next step in your career and make a real difference in the lives of Veterans, we encourage you to apply. This Supervisory Medical Support Assistant role is an excellent opportunity for someone who excels at team building and operational management. Ensure your application is submitted by August 10, 2026, to be considered for this rewarding role.
Why This Supervisory Medical Support Assistant Job Matters
Lead a team committed to excellence and service. Join the VA St. Louis Healthcare System as a Supervisory Medical Support Assistant and play a pivotal role in the health and well-being of our nation’s Veterans.
Supervisory Medical Support Assistant Job Overview
The VA St. Louis Healthcare System is seeking a dedicated and experienced professional to fill the role of Supervisory Medical Support Assistant at the Jefferson Barracks Division. This leadership position is responsible for overseeing the daily operations of patient support staff, ensuring high-quality administrative service delivery, and fostering a collaborative, efficient clinical environment. You will be instrumental in managing team performance, streamlining workflows, and supporting our mission to provide compassionate care to those who have served.
Requirements for Supervisory Medical Support Assistant
- Must be a U.S. Citizen.
- Must be proficient in both written and spoken English.
- Males born after December 31, 1959, must be registered with the Selective Service.
- Completion of a background and security investigation.
- Must fulfill the annual seasonal influenza vaccination requirement.
- Completion of a one or two-year trial period.
- Possession of a high school diploma or GED equivalent.
Preferred Qualifications for Supervisory Medical Support Assistant
- Prior experience in medical scheduling or clinical administrative management.
- Demonstrated ability to lead and mentor subordinate staff.
- Experience in resource management, budgeting, and performance evaluation.
Federal Benefits & Perks
- ✓Federal Pension Plan
- ✓401(k) Retirement Savings with up to 5% agency match
- ✓13 to 26 days of annual leave based on tenure
- ✓13 days of sick leave annually
- ✓11 paid Federal holidays
- ✓12 weeks of paid parental leave
- ✓Comprehensive health, dental, and vision insurance options
- ✓Child care subsidy eligibility for qualifying families
💡 How to Apply Supervisory Medical Support Assistant Job & Insider Tips
Application Steps for Supervisory Medical Support Assistant Job
- Create or log in to your USAJOBS account.
- Prepare a formal resume and any additional required documentation (e.g., transcripts, SF-50).
- Download and complete the required standard Clinical Resume template.
- Complete the occupational questionnaire through the provided portal.
- Upload all documents, ensuring the standard resume is placed in the restricted two-page field.
- Submit your application package before the closing date of August 10, 2026.
💡 General Tips
- Be specific in your resume; do not assume the hiring manager understands your previous duties.
- Use the specific resume template linked in the job posting to ensure compliance.
- Check your application status regularly via the USAJOBS portal.
- Ensure all contact information is accurate to receive timely notification emails.
- Submit your application well in advance of the deadline to avoid technical issues.
Frequently Asked Questions
Is telework available for this position?
No, this is an on-site position at the Jefferson Barracks facility and is not eligible for telework.
What is the educational requirement for this role?
Candidates must have at least a high school diploma or a General Education Development (GED) certificate.
Does this role require a security clearance?
A formal security clearance is not required; however, you will be subject to a standard background and suitability investigation.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Our mission is to fulfill President Lincoln's promise: "To care for those who have served in our nation's military and for their families, caregivers, and survivors." By working at the Jefferson Barracks Division, you become a vital part of a team dedicated to providing compassionate, comprehensive, and whole-health care to those who deserve the very best.