Become a Supervisory Medical Support Assistant with the VA

The Veterans Health Administration is currently seeking dedicated, experienced leaders to serve as Supervisory Medical Support Assistants in Los Angeles, California. This role is pivotal in maintaining the high standards of care the VA provides to those who have served in our nation's military. If you possess a background in medical administration and a passion for leadership, this is a unique opportunity to advance your career while supporting a vital mission.

Job Responsibilities

As a supervisor, your primary duties will involve overseeing administrative and clinical support functions. You will:

Lead, train, and manage MSA team leaders or support staff.
Analyze clinic data to report on wait times and patient outcomes.
Manage budget requirements and forecast resource needs.
Ensure all staff adhere to VA policies and complete mandatory training.
Resolve complex problems to ensure seamless patient services.

Requirements

To be considered for this role, candidates must meet specific federal standards:

U.S. Citizenship.
One year of experience equivalent to the GS-7 level in an administrative patient support capacity.
Proficiency in written and spoken English.
A successful background and security investigation.

Comparison of Roles

Feature	Supervisory MSA	Standard MSA
Supervisory Responsibility	Full Responsibility	No Direct Reports
Scope of Duties	High / Strategic	Task-Oriented
Required Experience	1 Year GS-7 Equiv	Varies

Salary and Benefits

This position offers a competitive salary range of $69,220 to $89,983 per year. Employees also benefit from federal leave accrual, which recognizes prior military or federal service. The VA provides a comprehensive benefits package designed to support both your professional growth and personal well-being.

Application Tips

Use the Template: Ensure you use the VA-provided clinical resume format to streamline the review process.
Quantify your Experience: When describing your leadership roles, highlight the number of staff you supervised and the specific outcomes achieved.
Be Accurate: The VA cannot make assumptions; if you don't list it, it didn't happen for the purposes of the hiring panel.

Serving our Veterans as a Supervisory Medical Support Assistant is a highly rewarding path. With a focus on leadership and clinic efficiency, you will directly influence the quality of care provided to our nation's heroes. Apply through the USAJobs portal today to take the next step in your federal career.

Why This Supervisory Medical Support Assistant Job Matters

Lead a team committed to excellence in Veteran care. The VA Greater Los Angeles Health Care System is seeking dedicated leaders to shape the future of medical support services.

Supervisory Medical Support Assistant Job Overview

The Greater Los Angeles Health Care System (GLAHCS) is looking for three motivated Supervisory Medical Support Assistants to join our Health Administration team. In this role, you will oversee administrative operations, manage staff performance, and ensure our clinics deliver the highest quality of care to those who have served our nation. You will provide critical leadership, fostering an environment of efficiency, professionalism, and compassionate patient support.

Requirements for Supervisory Medical Support Assistant

Must be a U.S. Citizen.
Proficiency in written and spoken English.
One year of specialized experience equivalent to the GS-7 grade level leading/supervising medical support staff.
Must complete a 1 or 2-year trial period.
Selective Service registration for males born after 12/31/1959.
Ability to pass a background/security investigation.
Participation in the seasonal influenza vaccination program as a condition of employment.

Preferred Qualifications for Supervisory Medical Support Assistant

Proven experience in managing clinic fiscal matters and resource forecasting.
Strong ability to develop, implement, and refine administrative procedures.
Advanced interpersonal and communication skills for engaging with providers, veterans, and stakeholders.
Demonstrated success in resolving complex operational issues within a healthcare setting.

Federal Benefits & Perks

✓Annual leave accrual based on federal service years.
✓Competitive federal salary and benefits package.
✓Opportunities for professional development and career advancement within the VA system.
✓Credit for prior federal service or military experience toward leave accrual.

💡 How to Apply Supervisory Medical Support Assistant Job & Insider Tips

Application Steps for Supervisory Medical Support Assistant Job

Create or log in to your account on the official federal hiring portal.
Download the required Clinical Resume Document from the provided VA career resource.
Prepare your full resume including specific dates, hours worked, and series/grade information.
Complete the online occupational questionnaire.
Upload all required documentation, including transcripts or DD-214 if applicable.
Submit your final application package before the closing date.

💡 General Tips

Be specific about your supervisory experience; do not leave room for the recruiter to guess.
Ensure your resume clearly lists full-time versus part-time status for every role.
Follow the specific resume template link provided by the VA to avoid formatting errors.
Check your application status regularly through your account dashboard.
Submit well before the deadline to account for potential technical delays.

Frequently Asked Questions

What is the primary responsibility of this role?

The role involves planning and directing clinic administrative programs and supervising at least one subordinate MSA team leader or supervisor.

Is this position remote?

No, this is an onsite position located in Los Angeles, California.

What if I do not have a degree?

The position accepts equivalent work experience, though certain education requirements apply if you are using schooling to qualify instead of professional experience.

Job from Veterans Health Administration

The Department of Veterans Affairs (VA) is dedicated to fulfilling the promise made by President Lincoln to care for those who have served our country. As part of the VA Desert Pacific Health Care Network, employees operate under a 'Whole Health' philosophy, creating personalized care plans for Veterans. Joining the GLAHCS means becoming part of a community that values healing, partnership, and empowerment.