Launch Your Healthcare Career as an Advanced Medical Support Assistant with the VA

Are you looking to make a meaningful impact while building a stable career in healthcare? The Department of Veterans Affairs (VA) is currently accepting applications for an Advanced Medical Support Assistant (AMSA) at the Richard L. Roudebush VA Medical Center in Brownsburg, Indiana. This role is perfect for detail-oriented individuals who thrive in a supportive team environment and are dedicated to serving our nation's heroes.

Job Responsibilities

As an AMSA, your primary focus is facilitating the patient experience through effective administrative and clerical support. Key responsibilities include:

Appointment Management: Coordinating scheduling, cancellations, and reschedules for patients and consults.
Patient Outreach: Ensuring patients are reminded of appointments and managing no-show information.
Record Maintenance: Updating demographic and insurance details and managing medical documentation.
Interdisciplinary Support: Collaborating with physicians, nurses, and pharmacists to ensure care goals are met.

Requirements

To be eligible for this position, you must:

Be a U.S. Citizen.
Possess a high school diploma or GED.
Have one year of specialized experience equivalent to the GS-05 grade level.
Demonstrate proficiency in written and spoken English.
Comply with pre-employment background checks and health screenings.

Salary Overview & Benefits

This position offers a competitive salary and comprehensive federal benefits package.

Feature	Details
Salary Range	$45,832 – $59,581 per year
Paid Time Off	13-26 days annual + 13 days sick leave
Federal Holidays	11 Paid Days
Retirement	Federal Pension + 401(k) with match

Application Tips

Use the Template: Download and use the standard Clinical Resume Document provided by the VA.
Be Specific: Include all employment dates in mm/yyyy format and specify hours worked per week.
Don't Rush: Set aside time to complete the mandatory USA Hire Assessments accurately.

Serving those who served is a rewarding career path. If you possess the administrative skills and commitment to excellence required for this role, we encourage you to apply and help us continue the VA mission in Brownsburg.

Why This Advanced Medical Support Assistant- Primary Care Job Matters

Launch a rewarding career at the Richard L. Roudebush VA Medical Center, where your administrative expertise directly supports those who served our nation.

Advanced Medical Support Assistant- Primary Care Job Overview

The Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) for the Primary Care division in Brownsburg, Indiana. In this role, you will serve as a vital link between clinical teams and our Veterans, ensuring seamless access to high-quality healthcare. You will manage scheduling, coordinate patient outreach, and maintain essential medical records in a fast-paced, mission-driven environment.

Requirements for Advanced Medical Support Assistant- Primary Care

Must be a U.S. Citizen
Must demonstrate proficiency in spoken and written English
High school diploma or GED equivalent
One year of specialized experience equivalent to the GS-05 level
Must pass a background and security investigation
Must be able to register for Selective Service (for males born after 1959)
Participation in the annual seasonal influenza vaccination program is required

Preferred Qualifications for Advanced Medical Support Assistant- Primary Care

Advanced knowledge of medical terminology
Experience with interdisciplinary care coordination models
Strong proficiency in electronic health record scheduling software
Ability to communicate effectively with diverse clinical staff
Demonstrated skill in independent time management and prioritization

Federal Benefits & Perks

✓13 to 26 days of annual leave plus 13 days of sick leave annually
✓11 paid Federal holidays
✓Paid parental leave after 12 months of service
✓Federal health, vision, dental, and life insurance programs
✓Traditional federal pension and 401(k) retirement plan with agency match
✓Child care subsidy for eligible employees

💡 How to Apply Advanced Medical Support Assistant- Primary Care Job & Insider Tips

Application Steps for Advanced Medical Support Assistant- Primary Care Job

Create or log into your account at USAJOBS.gov.
Review all application requirements in the official announcement.
Download and complete the required standard Clinical Resume Document.
Submit your resume, transcripts, and any necessary eligibility documents.
Complete the online application questionnaire.
Monitor your email for notifications regarding mandatory online assessments.

💡 General Tips

Ensure your resume includes specific dates (mm/yyyy) for every position held.
Clearly indicate if your experience was full-time or part-time, including hours per week.
Do not assume the hiring team knows your experience; be explicit in your documentation.
Use the provided standard resume template linked in the vacancy announcement.
Set aside at least three hours for the mandatory online assessment.

Frequently Asked Questions

Is this a remote or virtual position?

No, this is an onsite position located in Brownsburg, Indiana, and it does not offer telework or remote work options.

What is the work schedule for this role?

The position follows a standard schedule of Monday through Friday, from 8:00 AM to 4:30 PM.

Does veterans' preference apply to this vacancy?

Due to a specific staffing shortage, veterans' preference does not apply to this specific announcement.

What if I have a disability?

The VA is committed to providing reasonable accommodations for the assessment process; please indicate your request within the online application.

Can I apply after the closing date?

No, all application materials must be submitted by 11:59 PM ET on the closing date.

Job from Veterans Health Administration

The Richard L. Roudebush VA Medical Center is a premier teaching hospital and a Level 1a tertiary care facility. Affiliated with the Indiana University School of Medicine, the center provides comprehensive care, ranging from primary services to specialized clinical programs. By joining our team, you become part of a mission-driven organization committed to providing compassionate, whole-health care to Veterans and their families.