Launch Your Career: Medical Support Assistant at Fort Richardson
Are you looking to pivot into a meaningful career in healthcare administration? The Defense Health Agency (DHA) is currently hiring a Medical Support Assistant in Fort Richardson, Alaska. This role is a cornerstone of the administrative support system that keeps our military medical facilities running smoothly.
Job Responsibilities
As a Medical Support Assistant, you will manage daily administrative workflows. Key duties include:
- Maintaining patient schedules and appointments.
- Coordinating blood work and medical orders.
- Providing essential information to patients and medical staff.
- Managing patient admission logs.
Qualifications and Requirements
To qualify for this position, you must be a U.S. citizen and meet one of the following criteria:
- Experience: One year of specialized experience in a similar administrative or medical support role.
- Education: Four years of post-high school education in a relevant field.
- Combination: A mix of education and experience that meets 100% of the requirement.
Comparison of Qualification Pathways
| Pathway | Minimum Requirement | Requirement Documentation |
|---|---|---|
| Experience | 1 Year Specialized | Resume Detail |
| Education | 4 Years Post-High School | Official Transcripts |
| Combined | Calculated Percentage | Transcripts + Resume |
Salary and Benefits
The salary range for this position is $46,060 to $59,878 annually. Additionally, employees in Alaska currently receive a 1.49% Cost of Living Allowance (COLA) on top of the base salary. You will also have access to the federal benefits package, including health insurance and pension plans.
Application Tips
- Resume Limit: Keep it strictly to two pages or less.
- Documentation: If qualifying by education, always include your transcripts.
- Details Matter: Clearly list hours worked per week and employer names for all experience.
This position is a fantastic entry point into the federal service. If you are organized, a proficient typist, and ready to support our nation's military community, submit your application package before the August 10 deadline.
Why This Medical Support Assistant (Office Automation) Job Matters
Launch your career in federal healthcare as a Medical Support Assistant at Fort Richardson, where your organizational skills directly support the health and readiness of our military community.
Medical Support Assistant (Office Automation) Job Overview
The Defense Health Agency is seeking a dedicated Medical Support Assistant (Office Automation) to join the team at a satellite clinic for the Bassett Army Community Hospital in Fort Richardson, Alaska. This position is vital to ensuring seamless administrative operations within a military treatment facility. Successful candidates will manage patient workflows, coordinate appointments, and utilize office automation tools to provide high-quality support to military personnel and their families. This role offers the unique opportunity to work in a mission-driven environment while enjoying the natural beauty and community spirit of Alaska, complete with a Cost of Living Allowance (COLA).
Requirements for Medical Support Assistant (Office Automation)
- U.S. Citizenship is required.
- Must be a qualified typist capable of at least 40 words per minute.
- Possess one year of specialized experience, such as maintaining patient schedules or managing healthcare records.
- Must submit a resume of two pages or less.
- Must be able to pass a background check for suitability/fitness.
- Male applicants born after December 31, 1959, must register for Selective Service.
Preferred Qualifications for Medical Support Assistant (Office Automation)
- Experience using automated healthcare database systems.
- Advanced proficiency in office software suites.
- Strong communication skills for patient and staff interaction.
- Relevant education in business, secretarial, or technical fields.
Federal Benefits & Perks
- ✓Cost of Living Allowance (COLA) of 1.49% for Alaska employees.
- ✓Comprehensive federal health insurance and retirement plans.
- ✓Paid federal holidays and leave accrual.
- ✓Opportunities for professional development within the Defense Health Agency.
- ✓Stability of federal government employment.
💡 How to Apply Medical Support Assistant (Office Automation) Job & Insider Tips
Application Steps for Medical Support Assistant (Office Automation) Job
- Create or log in to your USAJOBS account.
- Prepare a resume that is two pages or less, ensuring it covers relevant experience with dates, hours, and descriptions.
- Complete the mandatory online questionnaire.
- Upload required documents, including transcripts if using education to qualify.
- Verify that your application package is complete and submit before the closing date.
- Monitor your application status through the USAJOBS dashboard.
💡 General Tips
- Keep your resume concise; any resume over two pages will be disqualified.
- Be specific about your work experience, including month/year and hours worked per week for every position.
- Ensure your typing speed meets the 40 WPM requirement, as this is critical to the role.
- If using education to qualify, ensure your transcript is attached at the time of submission.
- Avoid acronyms and technical jargon that may not be easily understood by the recruiter.
Frequently Asked Questions
Can I substitute my education for the work experience requirement?
Yes, you may qualify with four years of education above high school in a business or technical field, or through a combination of relevant experience and education.
Is the 1.49% COLA guaranteed?
The Cost of Living Allowance is current policy for federal employees in this region but is subject to change based on federal regulations.
What happens if my resume is longer than two pages?
Resumes exceeding the two-page limit will be automatically excluded from consideration.
Job from Military Treatment Facilities Under Dha
The Defense Health Agency is an integrated healthcare system responsible for delivering medical services to over 9.5 million service members and their families. As a strategic partner to the Department of Defense, the DHA ensures medical readiness across the globe. By joining this agency, you are contributing to a vital mission of service.