Health System Specialist (Training) - Shape the Future of Veteran Healthcare at the VA

The Department of Veterans Affairs (VA) is at the forefront of modernizing healthcare for our nation's heroes. We are seeking a dedicated and experienced Health System Specialist (Training) to join our vital Electronic Health Record Modernization (EHRM) initiative. This senior-level position offers a unique opportunity to influence the successful implementation of a new electronic health record system, directly impacting the quality of care provided to veterans. If you are passionate about training, change management, and making a tangible difference, we encourage you to explore this exciting federal career opportunity.

About the Department of Veterans Affairs (VA)

The VA's mission is to fulfill President Lincoln's promise to care for those who have served in our nation's military and for their families, caregivers, and survivors. As the largest integrated healthcare system in the United States, the VA provides comprehensive healthcare services to millions of veterans annually. Our commitment extends beyond healthcare, encompassing education, benefits, and memorial services. Joining the VA means becoming part of a dedicated team working to honor America's veterans through compassionate care and unwavering support. The EHRM program is a cornerstone of this mission, aiming to provide a seamless, efficient, and high-quality healthcare experience for every veteran.

Job Responsibilities: Driving Training Excellence for EHRM

The Health System Specialist (Training) plays a crucial role in the successful rollout and adoption of the new electronic health record system. As a Senior Training Strategist within the Change Management Directorate, your responsibilities will be multifaceted and impactful:

Develop and Implement Training Strategies: Ensure that training strategies are effectively developed and deployed across multiple sites and Veterans Integrated Service Networks (VISNs) under your purview, facilitating successful end-user adoption.
Analyze and Provide Feedback: Analyze operations plans and program plans, providing critical feedback to the Director of Training Strategy regarding comprehensiveness, budgets, and schedules.
Support EHRM Training Program Development: Make key recommendations to support the robust build of the end-user training program in conjunction with the EHRM-IO team.
Contribute to Policy and Guidance: Participate in the development of regulatory guidance and policy related to training and education within the EHRM framework.
Coordinate Initiatives: Align and coordinate multiple training initiatives, testing, demonstrating, and operationalizing strategies that drive large-scale organizational change from classroom learning to practical application.
Measure Success: Work closely with EHRM, vendor partners, contractors, and stakeholders to measure the successful deployment and adoption of the EHRM system at facility, VISN, and national levels.
Apply Learning Science: Utilize in-depth knowledge of education and learning science to identify best practices and ensure their effective application in improving the EHRM training effort.
Evaluate and Analyze: Evaluate and analyze problems and program requirements related to EHR training strategy, identifying areas for improvement and innovation.
Lead Management Reviews: Lead, conduct, or participate in complex management studies and reviews that have a significant impact on organizational structure, policy, or processes.
Monitor Key Metrics: Develop, monitor, and analyze key metrics within your assigned VISNs and sites to measure the successful implementation of EHRM in relation to the training strategy.

Requirements: Qualifications for Success

To be considered for this Health System Specialist (Training) position, applicants must meet the following criteria:

Basic Qualifications:

Citizenship: Must be a U.S. Citizen.
Time-In-Grade: Current federal employees must have held a GS grade in the past 52 weeks at the GS-13 level or equivalent.
Individual Occupational Requirements (IOR) for 0671 Series:
- Education: A major study in hospital administration, public health administration, or related fields such as business or public administration with coursework in health care administration. OR
- Specialized Experience: Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This experience must involve working closely with healthcare facility managers, analyzing and coordinating administrative or clinical activities, and demonstrating knowledge of healthcare delivery systems, regulatory standards, and government administrative policies (budget, personnel, procurement).

GS-14 Specialized Experience:

One year of specialized experience equivalent to at least the GS-13 grade level, which includes:

Experience leading change management efforts at a regional and/or national level.
Experience in progressively responsible analytical or administrative, or clinical management or supervisory roles within the health care field.
Experience working closely with facility managers and analyzing/coordinating administrative, clinical, or other service activities.
Demonstrated knowledge of healthcare delivery systems, regulatory standards, and government administrative policies.

Important Notes:

A transcript must be submitted if qualifying based on education.
Only education recognized by the U.S. Department of Education from accredited institutions is acceptable.
Foreign education requires a Certificate of Foreign Equivalency.
Online assessments are required as part of the application process.
Males born after 12/31/1959 must be registered with Selective Service.

Salary Overview

This position is classified at the GS-14 grade level. The annual salary range is $125,776 to $163,514, depending on qualifications and experience.

Benefits: Rewarding Your Service

The Department of Veterans Affairs offers a comprehensive benefits package designed to support the well-being of its employees:

Health Insurance: Competitive medical, dental, and vision plans.
Paid Time Off: Generous accrual of annual (vacation) leave, sick leave, and paid federal holidays.
Retirement: Federal Employees Retirement System (FERS) provides a solid retirement foundation.
Thrift Savings Plan (TSP): A retirement savings and investment plan, with agency matching contributions.
Life Insurance: Various coverage options for federal employees.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Professional Development: Opportunities for training, certifications, and career advancement.
Work-Life Balance: Support for maintaining a healthy balance between professional and personal life.

Application Process

Applying for this position involves several key steps:

Complete the Online Application: Create or log in to your USAJOBS account and complete the online application and questionnaire thoroughly.
Submit Required Documents: Upload your resume, and any other required documents such as transcripts or SF-50s, by the closing date.
Take Online Assessments: You will receive an email with a link to complete the USA Hire Competency Based Assessments. Complete these within the specified timeframe.
Track Your Status: Monitor your application status through your USAJOBS account.

Application Tips for Success

Tailor Your Resume: Ensure your resume highlights experience and skills directly relevant to the job announcement's requirements and keywords.
Be Specific: Clearly detail your duties, responsibilities, and accomplishments in each position, including start/end dates (month/year) and hours worked per week.
Federal Employees: Provide accurate SF-50s to demonstrate time-in-grade eligibility. Award SF-50s are insufficient for this purpose.
Veterans: Claim preference and submit necessary documentation like your DD-214.
Resume Length: Adhere to the two-page resume limit (effective 09/27/2025) by prioritizing essential information and using concise language.
Accuracy: Review your entire application for any errors or omissions before submitting.

Frequently Asked Questions (FAQ)

Question	Answer
What is the salary for this position?	The salary range is $125,776 - $163,514 annually (GS-14).

| Is telework an option for this role? | Telework eligibility will be discussed during the interview. The position is currently eligible for virtual work, with temporary telework approved until permanent VA office space is located. | | How much travel is required? | This position requires up to 75% official travel. | | What are the primary qualifications? | A major study in health administration or related fields, OR progressively responsible healthcare administrative/management experience. For GS-14, one year of experience equivalent to GS-13 in large-scale change management and healthcare systems is required. | | Can I apply if I am a current federal employee? | Yes, current federal employees can apply. You must meet the time-in-grade requirements (52 weeks at GS-13) and submit appropriate SF-50 documentation. | | What documents must I submit with my application? | A resume is mandatory. Depending on your eligibility and qualifications, you may also need to submit transcripts, SF-50s, DD-214, license, certifications, etc. Please review the 'Required Documents' section carefully. | | What is the deadline to apply? | The application deadline is August 5, 2026, at 11:59 PM Eastern Time. | | What happens after I submit my application? | You will receive confirmation. Subsequently, you will likely be required to complete online assessments. Referred applicants may be contacted for an interview. | | What is the VA's policy on reasonable accommodations for assessments? | You can request a reasonable accommodation for the USA Hire assessments if you have a disability. Requests and supporting documentation must be submitted prior to starting the assessments. Visit the VA for Vets website for more information. |

This Health System Specialist (Training) position represents a significant opportunity to contribute to a transformative project within the Department of Veterans Affairs. By leveraging your expertise in training strategy and change management, you will play a key role in ensuring the successful adoption of the EHRM system, ultimately enhancing the healthcare experience for our nation's veterans. If you are driven, possess the required qualifications, and are committed to serving those who have served, we strongly encourage you to apply. Join us in shaping the future of veteran healthcare.

Why This Health System Specialist (Training) Job Matters

Advance a national health record modernization initiative and shape the future of veteran care by joining the Department of Veterans Affairs as a Health System Specialist (Training).

Health System Specialist (Training) Job Overview

The Department of Veterans Affairs (VA) is seeking a highly skilled Health System Specialist (Training) to play a pivotal role in the Electronic Health Record Modernization (EHRM) program. This critical position, housed within the Change Management Directorate of the Chief Medical Office, focuses on developing and implementing comprehensive training strategies to ensure successful end-user adoption of the new electronic health record system across the VA. If you have a passion for education, a deep understanding of healthcare administration, and a talent for driving large-scale change, this is an exceptional opportunity to contribute significantly to the well-being of our nation's veterans.

Requirements for Health System Specialist (Training)

Must be a U.S. Citizen.
Must complete all required application steps, including an online questionnaire and assessment.
Must be registered with Selective Service (males born after 12/31/1959).
Ability to perform moderate physical activity, including walking, climbing stairs, and conducting on-site evaluations.
Willingness to travel up to 75% overnight.
Ability to work in an office environment, with infrequent exposure to healthcare facility hazards.
Must successfully complete a background/security investigation.
Will be required to complete an online onboarding process.
Must provide acceptable forms of identification for pre-employment requirements.
Must participate in the seasonal influenza vaccination program.
Must serve a 1-year probationary or 2-year trial period to evaluate fitness and advancement of the public interest.

Preferred Qualifications for Health System Specialist (Training)

Experience leading change management efforts at a regional and/or national level.
Certification in Prosci, Kotter, or other change management methodologies.
Progressively responsible analytical, administrative, clinical management, or supervisory experience in the health care field.
Experience gained in an operating healthcare facility or a higher organizational echelon with advisory or directional authority over such facilities.
Demonstrated experience working closely with facility managers and analyzing/coordinating administrative, clinical, or other service activities.
Knowledge of healthcare delivery system missions, organizations, programs, and requirements.
Familiarity with regulations and standards of various regulatory and credentialing groups.
Understanding of government-wide, agency, and facility systems and requirements in areas like budget, personnel, and procurement.
Experience with agency-sponsored on-the-job training programs in health system administration, including formal individualized training plans and practical assignments under experienced supervision.

Federal Benefits & Perks

✓Competitive salary with annual increases.
✓Comprehensive health, dental, and vision insurance.
✓Generous paid time off, including vacation, sick leave, and holidays.
✓Federal retirement plan (FERS).
✓Thrift Savings Plan (TSP) with agency match.
✓Life insurance options.
✓Flexible spending accounts.
✓Professional development and training opportunities.
✓Support for work-life balance.

💡 How to Apply Health System Specialist (Training) Job & Insider Tips

Application Steps for Health System Specialist (Training) Job

Thoroughly read the entire announcement and all instructions.
Create or log in to your USAJOBS account.
Select your USAJOBS resume and/or other supporting documents.
Answer all application questions and complete the online questionnaire.
Attach all necessary supporting documentation (e.g., resume, transcripts, SF-50s, DD-214).
Submit your complete application package by 11:59 PM ET on August 5, 2026.
After submission, you may receive notification via email and on the USAJOBS application status page to complete online assessments (USA Hire).
Follow the provided unique assessment access link and complete the assessments by the specified deadline.
Review your application status on USAJOBS for updates and notifications from the hiring agency.

💡 General Tips

Ensure your resume is tailored to the specific requirements and keywords mentioned in the job announcement. Prioritize relevant and recent experience.
Clearly document all duties, responsibilities, start and end dates (month/year), and hours worked per week for each position listed on your resume.
For GS-14 positions, clearly demonstrate one year of specialized experience equivalent to the GS-13 level.
If using education to qualify, submit a transcript and ensure it's from an accredited institution recognized by the U.S. Department of Education.
Current and former federal employees must submit SF-50s to verify time-in-grade and eligibility. Ensure the SF-50 clearly shows one year at the next lower grade.
Veterans should claim preference and provide a legible copy of their DD-214 and SF-15 if applicable.
Pay close attention to the two-page resume limit, effective September 27, 2025. Prioritize essential information and use concise, results-focused language.
Utilize the USAJOBS resume builder or follow formatting recommendations (sans-serif font, appropriate margins and font size) for clarity and impact.
Double-check all entries for accuracy and completeness to avoid errors or omissions that could affect your application.
Understand that your responses to the USA Hire Assessments will be reused for up to one year, so complete them carefully.
If you require a reasonable accommodation for the online assessments, submit your request and supporting documentation prior to starting the assessments.

Frequently Asked Questions

What is the salary range for this Health System Specialist (Training) position?

The salary range for this GS-14 position is $125,776 to $163,514 per year.

Is this position eligible for telework?

Telework eligibility will be discussed during the interview process. The position is currently eligible for virtual work at a listed location, with temporary telework approved until permanent VA office space is secured.

What is the expected amount of travel for this role?

This position requires up to 75% official travel, which may include overnight stays.

What are the minimum qualifications for this position?

Applicants must meet the Individual Occupational Requirements for the 0671 series, which includes a major study in hospital administration, public health administration, or related fields, OR progressively responsible analytical, administrative, or clinical management experience in healthcare. For the GS-14 grade, one year of specialized experience equivalent to the GS-13 level is required, involving experience with large-scale change management and healthcare systems.

Can former federal employees apply?

Yes, former federal employees can apply. They must meet the time-in-grade requirements and submit appropriate documentation, such as SF-50s, to verify their previous federal service and grade level.

What documents are required for the application?

Required documents include a resume, and potentially transcripts, SF-50s (for federal employees), DD-214 (for veterans), and any other documentation that supports your eligibility and qualifications. Please refer to the 'Required Documents' section for a comprehensive list.