Launch Your Career at Minot AFB: Guest Services Representative
Are you looking for a role that combines professional hospitality with service to our nation's military? The 5th Force Support Squadron is currently hiring for a Guest Services Representative at the Sakakawea Inn located at Minot Air Force Base, North Dakota. This is an exceptional opportunity to work in a dynamic, high-paced environment while enjoying the unique benefits provided by the Air Force Services system.
Job Responsibilities
As a Guest Services Representative, you are the face of the Sakakawea Inn. Your primary responsibilities will include:
- Guest Relations: Welcoming guests, confirming reservations, and assigning rooms.
- Financial Operations: Processing payments, balancing cash drawers, and generating daily activity reports.
- Operations Management: Updating housekeeping status, reporting maintenance issues, and performing night audits.
- General Support: Maintaining the cleanliness of the lobby and ensuring the lost and found program remains organized.
Requirements
To be considered for this position, applicants must meet specific qualifications:
| Requirement | Description |
|---|---|
| Communication | Proficiency in English (spoken/written) is required. |
| Financial Skill | Basic arithmetic skills to handle payments and change. |
| Eligibility | U.S. Citizen or eligible non-citizen with 3+ years of residency. |
| Legal | Must meet the age requirement for selling alcohol. |
Salary and Benefits
This position offers a competitive hourly wage of $17.32. Beyond the hourly pay, NAF employees are granted access to premier base facilities, including the fitness center, golf course, bowling center, and swimming pool.
Application Tips
- Tailor Your Resume: Explicitly mention experience in customer service or clerical duties.
- Don't Forget Documentation: Include your DD-214 or other preference documentation if applicable.
- Early Submission: The system may take time to process uploads, so apply well before the October 30, 2026, deadline.
Frequently Asked Questions (FAQ)
Q: Is relocation assistance provided? A: No, Permanent Change of Station (PCS) costs are not authorized for this position.
Q: What is the work schedule like? A: It is a flexible (FLEX) position, meaning hours are scheduled based on facility demand, ranging from 0-40 hours per week.
The role of Guest Services Representative at Minot AFB is more than just a job; it is a chance to provide a warm welcome to those who keep our country safe. If you have a passion for hospitality and a knack for organization, we encourage you to submit your application via USAJobs today.
Why This Guest Services Representative Job Matters
Launch your career with the Air Force Services team at Minot AFB—where exceptional customer service meets military excellence.
Guest Services Representative Job Overview
The 5th Force Support Squadron is seeking a dedicated Guest Services Representative for the Sakakawea Inn at Minot AFB, North Dakota. This flexible, non-appropriated fund (NAF) position offers a dynamic work environment focused on providing high-quality hospitality to military patrons and their guests. You will be the first point of contact for service members, managing reservations, processing payments, and ensuring every visitor receives a professional and welcoming experience.
Requirements for Guest Services Representative
- Must be able to read, speak, and write English proficiently.
- Ability to perform general clerical and cashier tasks.
- Competence in arithmetic to process payments and calculate change accurately.
- Must meet state and legal age requirements for the sale of alcoholic beverages.
- Must be a U.S. citizen or a non-U.S. national who has resided in the U.S. for three or more consecutive years.
- Male applicants born after December 31, 1959, must be registered with the Selective Service.
- Ability to pass an E-Verify employment check.
Preferred Qualifications for Guest Services Representative
- Prior experience in hospitality or guest-facing reception roles.
- Demonstrated ability to multitask in a busy professional environment.
- Familiarity with property management systems or automated booking software.
- Strong organizational skills and attention to detail regarding financial reporting.
Federal Benefits & Perks
- ✓Access to base fitness center
- ✓Access to golf course facilities
- ✓Access to bowling center
- ✓Access to club and pool facilities
- ✓Direct deposit payroll
💡 How to Apply Guest Services Representative Job & Insider Tips
Application Steps for Guest Services Representative Job
- Review the full job announcement on USAJobs.
- Prepare your resume and supporting documentation (DD-214, transcripts, etc.).
- Complete the online application and mandatory questionnaire.
- Ensure all documents are uploaded and correctly designated in your USAJobs account.
- Submit your complete package by the closing date of October 30, 2026.
💡 General Tips
- Proofread your resume thoroughly to ensure it clearly matches the required experience.
- Upload all requested documents at least 24 hours before the deadline to account for system processing.
- Be sure to explicitly list any professional awards or performance appraisals.
- Use the 'sanitize' feature if your personal documents contain sensitive information about others.
Frequently Asked Questions
What does a 'Flexible' schedule mean?
A flexible position has no guaranteed hours. You may work anywhere from 0 to 40 hours per week depending on the operational needs of the Sakakawea Inn.
Is a security clearance required?
No, a security clearance is not required for this position, though you must meet suitability and fitness requirements.
Job from Air Force Global Strike Command
The Air Force Services Non-Appropriated Funds (NAF) division is dedicated to Morale, Welfare, and Recreation (MWR) activities for the Air Force and Space Force. By joining the 5th Force Support Squadron, you are becoming part of a community that supports the daily lives of military personnel and their families. Our team in Minot is known for the motto, "Only the Best Come North!"