Revolutionizing Veteran Care: Become a Telehealth Clinical Technician
The landscape of modern medicine is shifting, and the Department of Veterans Affairs (VA) is at the forefront of this transformation. As a Licensed Practical Nurse (LPN) serving as a Telehealth Clinical Technician (TCT) within the Orlando VA Healthcare System, you are not just a nurse; you are a pioneer in providing accessible, high-quality care to our nation's heroes. This role is perfect for those who possess both clinical expertise and a passion for medical technology.
Job Responsibilities
As a TCT, your primary mission is to facilitate the connection between the Veteran and the provider. Your duties will include:
- Clinical Facilitation: Managing real-time Clinical Video Telehealth (CVT) encounters.
- Technical Imaging: Conducting tele-dermatology and tele-retinal imaging with high precision.
- Patient Advocacy: Educating Veterans on VA mobile apps and the My HealthVet (MHV) program.
- Data Management: Ensuring accurate entries in VISTA and other electronic health records.
- Equipment Maintenance: Managing and cleaning peripheral devices such as digital stethoscopes and cameras.
Requirements
To be considered for this position, applicants must meet the following criteria:
- Licensure: Active, current, and unrestricted LPN/LVN license.
- Education: Graduate of a state-approved or accredited nursing program.
- Communication: Proficiency in written and spoken English.
- Compliance: Ability to pass a pre-employment drug screening.
Salary Overview
This position is classified at the GS-7 level. The following table provides a breakdown of the compensation range.
| Pay Scale | Annual Minimum | Annual Maximum | Rate Interval |
|---|---|---|---|
| GS-7 | $64,961 | $84,451 | Per Year |
Benefits
- Health and Wellness: Federal health insurance plans and life insurance coverage.
- Stability: Competitive federal salary with clear promotion potentials within the VA system.
- Work-Life Balance: Generous paid leave, including federal holidays and personal time off.
- Retirement: Participation in the Federal Employees Retirement System (FERS) and the Thrift Savings Plan (TSP).
Application Tips
- Use the Right Template: Always use the VA-provided resume document to ensure all mandatory data fields are captured.
- Focus on Telehealth: If you have experience in virtual care or remote monitoring, highlight this prominently.
- Submit Early: Do not wait until the final hour of the closing date, as system congestion can occur.
Serving as a Telehealth Clinical Technician offers a unique opportunity to combine nursing skills with modern technology to improve patient outcomes. If you are a dedicated professional looking to grow your career while supporting Veterans in Florida, we encourage you to apply and join our team.
Why This Licensed Practical Nurse-Telehealth Clinical Technician Job Matters
Transform the future of patient care by joining the Orlando VA Healthcare System as a Telehealth Clinical Technician and Licensed Practical Nurse.
Licensed Practical Nurse-Telehealth Clinical Technician Job Overview
The Orlando VA Healthcare System is seeking a skilled Licensed Practical Nurse to serve as a Telehealth Clinical Technician (TCT). In this role, you will act as a vital bridge between Veterans and their healthcare providers, managing remote clinical encounters and technical systems to ensure our nation's heroes receive high-quality care, regardless of their location. You will work in a dynamic environment, utilizing advanced medical technology while maintaining the compassionate, patient-centered service that defines the Veterans Health Administration.
Requirements for Licensed Practical Nurse-Telehealth Clinical Technician
- Must be a U.S. Citizen (non-citizens may be appointed only if no qualified citizens are available).
- Proficiency in spoken and written English.
- Graduate of a state-approved or ACEN-accredited practical or vocational nursing program.
- Possession of an active, full, current, and unrestricted LPN/LVN license in any U.S. State, Territory, or District of Columbia.
- Successful completion of a drug test.
- Ability to perform physical requirements including standing, walking, bending, and transferring patients.
Preferred Qualifications for Licensed Practical Nurse-Telehealth Clinical Technician
- At least 1 year of professional experience as a Telehealth Clinical Technician.
- Lean Six Sigma Yellow Belt certification or higher.
- Proven experience in performance improvement or project management within a clinical setting.
- Strong ability to make critical decisions in high-stress environments.
- Demonstrated history of flexibility, dependability, and independent work performance.
Federal Benefits & Perks
- ✓Federal career advancement opportunities.
- ✓Comprehensive health insurance options.
- ✓Retirement savings plans including the Thrift Savings Plan (TSP).
- ✓Paid time off, including vacation and sick leave.
- ✓Access to state-of-the-art medical training and technology.
- ✓Meaningful work serving Veterans and their families.
💡 How to Apply Licensed Practical Nurse-Telehealth Clinical Technician Job & Insider Tips
Application Steps for Licensed Practical Nurse-Telehealth Clinical Technician Job
- Create a profile on the USAJOBS portal.
- Prepare your resume using the required VA Clinical Resume template.
- Gather supporting documentation, including your nursing license and SF-50 (if applicable).
- Complete the online occupational questionnaire.
- Submit your full application package via the USAJOBS platform before the closing date.
💡 General Tips
- Tailor your resume specifically to the job description, emphasizing your telehealth and clinical skills.
- Ensure your license details are up-to-date and clearly listed in your application materials.
- Check your application status regularly through the portal for updates.
- Double-check that all required fields and documents are uploaded before the 11:59 PM ET deadline.
- Be specific about your previous work experience; avoid broad generalizations.
Frequently Asked Questions
Is this a remote position?
No, this is not a virtual position. It requires on-site presence at our clinical facilities in Florida to facilitate patient-facing telehealth services.
What is the primary function of a TCT?
A TCT facilitates remote clinical visits by assisting patients with technology, performing clinical imaging, documenting in the EMR, and ensuring equipment is functioning correctly.
Can I apply if I am not a current federal employee?
Yes, however, please review the Area of Consideration section carefully to understand the hiring priorities and eligibility.
Job from Veterans Health Administration
The Orlando VA Healthcare System (OVAHCS) is a cornerstone of support for over 118,000 Veterans in Central Florida. With state-of-the-art campuses like the Lake Nona Medical Center and multiple community-based clinics, the OVAHCS provides comprehensive care ranging from acute inpatient services to advanced outpatient diagnostics. Joining this team means becoming part of a community dedicated to fulfilling President Lincoln’s promise to care for those who have served.