Become a Supervisory Immigration Services Assistant (SISA) with USCIS

Are you looking to advance your federal career in a leadership role that directly impacts the immigration system? The Department of Homeland Security (DHS) is currently seeking a Supervisory Immigration Services Assistant (SISA) in Mount Laurel, New Jersey. This role is essential for ensuring that our nation's immigration processes are handled with accuracy, efficiency, and integrity.

Job Responsibilities

As a SISA, you will serve as a technical and administrative leader. Your core responsibilities include:

Team Leadership: Supervising the day-to-day work of a clerical support team.
Operational Oversight: Managing records, mail operations, and adjudication processing workflows.
Facility Management: Ensuring the office adheres to safety regulations and distribution requirements.
Strategic Coordination: Collaborating with other supervisors and managers to meet field office goals.

Requirements

To be considered for this position, applicants must meet several specific criteria:

Citizenship: Must be a U.S. Citizen.
Background Check: Must be able to pass a rigorous background investigation.
Experience: One year of specialized experience at the GS-09 (for GS-10 applicants) or GS-10 (for GS-11 applicants) grade level.
Residency: Must meet residency requirements (three of the last five years in the U.S.).

Grade Comparison Table

Feature	GS-10 Level	GS-11 Level
Scope	Developmental	Full Performance
Independence	High oversight	Minimal supervision
Focus	Administrative Support	Policy & Adjudication Support

Salary and Benefits

This position offers a competitive salary range of $74,897 to $97,360 per year. Beyond the base salary, employees benefit from:

Insurance: Comprehensive health, dental, and vision options.
Retirement: Access to the Thrift Savings Plan (TSP).
Flexibility: Telework options and flexible schedules.
Development: Ongoing training and tuition reimbursement opportunities.

How to Apply

Prepare Your Resume: Keep it to exactly two pages or fewer.
Documentation: Gather your SF-50, transcripts (if applicable), and veteran preference documents.
Application: Use the official USAJobs link to submit your materials by August 10, 2026.
Assessment: Be ready to complete any required USA Hire assessments sent via email.

Serving as a Supervisory Immigration Services Assistant is a challenging and rewarding career path. If you are detail-oriented, possess leadership skills, and are committed to the USCIS mission, this is an excellent opportunity to serve your country in a meaningful way. Ensure your application is submitted by the deadline to be considered for this vital role.

Why This Supervisory Immigration Services Assistant (Sisa) Job Matters

Shape the future of lawful immigration while leading a dedicated team in a critical administrative role at USCIS.

Supervisory Immigration Services Assistant (Sisa) Job Overview

Join the Department of Homeland Security as a Supervisory Immigration Services Assistant (SISA) in Mount Laurel, New Jersey. In this leadership position, you will oversee daily operations for a clerical support team, ensuring compliance with agency policies and streamlining essential immigration records, adjudication, and mail processing. This is a unique opportunity to play a vital role in the national security and public safety mission of U.S. Citizenship and Immigration Services.

Requirements for Supervisory Immigration Services Assistant (Sisa)

U.S. Citizenship or National status
Successfully pass a comprehensive background investigation
Pass a mandatory drug screening
Selective Service registration for males born after December 31, 1959
One year of specialized experience at the GS-09 level (for GS-10) or GS-10 level (for GS-11)
Residency requirement: Must have lived in the U.S. for three of the last five years
Ability to work in the local commuting area

Preferred Qualifications for Supervisory Immigration Services Assistant (Sisa)

Demonstrated experience in immigration records or adjudication processing
Strong background in resolving complex clerical support issues
Proven ability to lead, mentor, and monitor the daily output of a support team
Proficiency in managing sensitive and personally identifiable information (PII)

Federal Benefits & Perks

✓Comprehensive health, dental, and vision insurance
✓Life and long-term care insurance
✓Federal Retirement Plan and Thrift Savings Plan (401k-style)
✓Flexible Spending Accounts
✓Generous paid federal holidays and personal leave
✓Employee Assistance Program
✓Telework opportunities and flexible work schedules
✓Tuition reimbursement and professional development programs

💡 How to Apply Supervisory Immigration Services Assistant (Sisa) Job & Insider Tips

Application Steps for Supervisory Immigration Services Assistant (Sisa) Job

Review the full vacancy announcement on the USAJobs portal.
Prepare a resume that specifically highlights your relevant experience, ensuring it is two pages or less.
Click the 'Apply Online' button to start the process.
Answer the online assessment questionnaire thoroughly.
Upload all required supporting documents, such as SF-50s or veteran documentation.
Submit your complete application package before the deadline on August 10, 2026.
Check your email and the USAJobs portal for notifications regarding potential USA Hire assessments.

💡 General Tips

Keep your resume strictly under two pages to avoid immediate disqualification.
Use a clear font size of at least 11 points and margins of 0.8 inches or greater.
Quantify your experience; describe what you did, how you did it, and the results achieved.
If you are a federal employee, include your series, grade, and exact start/end dates (MM/DD/YYYY) for each position.
Check your application status regularly via the 'Track this application' feature in your USAJobs account.

Frequently Asked Questions

What is the primary mission of this role?

The SISA ensures the smooth operation of a clerical support team that manages immigration records, adjudication processing, and facility safety in a field office setting.

Is telework available?

Yes, USCIS offers episodic telework opportunities for eligible positions in accordance with agency policy.

Are there specific resume formatting requirements?

Yes. Your resume must not exceed two pages, and it should utilize at least an 11-point font and 0.8-inch margins to ensure readability.

Job from Citizenship And Immigration Services

U.S. Citizenship and Immigration Services (USCIS) is the government agency responsible for overseeing lawful immigration to the United States. Our mission is to uphold America's promise as a nation of immigrants while balancing the critical needs of national security and public safety. We foster a culture of opportunity, and we rely on a dedicated workforce to combat fraud and maintain the highest standards of service.