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Health Benefits Assistant job opening at Veterans Health Administration
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Health Benefits Assistant Job

Veterans Health Administration

Key Skills:Administrative CoordinationCustomer ServiceData Entry and AccuracyFinancial ManagementElectronic Health Record Systems (VistA/CPRS)Interpersonal CommunicationProblem SolvingTime Management

Launch Your Career as a Health Benefits Assistant with the VA

Are you looking for a career that offers more than just a paycheck? The Department of Veterans Affairs (VA) is a cornerstone of support for the men and women who have served our nation. We are currently seeking a motivated, detail-oriented individual to join the San Francisco VA Health Care System as a Health Benefits Assistant (HBA).

Job Responsibilities

As a Health Benefits Assistant, your role is pivotal in ensuring smooth operations for both our staff and the Veterans we serve. Your primary duties include:

  • Eligibility Determination: Reviewing and processing health care enrollment forms, including verifying service, financial, and insurance data.
  • Administrative Point of Contact: Acting as the face of the department for arriving Veterans, providing orientation, and coordinating their journey through the facility.
  • Data Integrity: Maintaining accurate Veteran demographic and insurance records within systems like VistA.
  • Beneficiary Travel: Assisting Veterans with travel claims, reconciling vouchers, and arranging transportation.
  • Decedent Affairs: Coordinating end-of-life administrative processes with care, professionalism, and strict regulatory compliance.

Requirements

To be considered for this GS-06 position, candidates must meet the following criteria:

  • Citizenship: You must be a U.S. Citizen.
  • Experience: One year of specialized experience equivalent to at least the GS-05 level.
  • Time-in-Grade: Current federal employees must have served 52 weeks at the GS-05 level.
  • Assessments: Successful completion of required online USA Hire competencies.
  • Vaccination: Participation in the annual seasonal influenza program is mandatory.

Salary and Benefits

This position offers a competitive salary and the security of a federal appointment.

Pay Detail Amount/Info
Salary Range $56,767 - $73,796
Grade Level GS-06
Schedule Full-Time
Status Permanent

In addition to your salary, you will gain access to federal benefits, including health insurance plans, retirement programs such as the Thrift Savings Plan (TSP), and generous leave policies.

Application Tips

  • Mind the Length: Ensure your resume is exactly two pages or fewer to remain compliant.
  • Be Descriptive: Include the hours worked per week for every position listed; federal HR specialists cannot guess your experience levels.
  • Check Documents: Have your SF-50s and transcripts ready before you start the application to avoid last-minute delays.

If you possess strong organizational skills and a desire to serve the Veteran population, the Health Benefits Assistant role at the San Francisco VA is an outstanding opportunity. Apply today and build a career where your efforts make a real difference.

Why This Health Benefits Assistant Job Matters

Make a meaningful impact on the lives of those who served by ensuring they receive the high-quality care they deserve as a Health Benefits Assistant at the San Francisco VA.

Health Benefits Assistant Job Overview

The San Francisco VA Health Care System is seeking a dedicated Health Benefits Assistant to provide vital administrative support. In this role, you will be the primary point of contact for Veterans navigating the health care system, handling everything from eligibility determination and enrollment to coordinating transportation and managing essential patient data. This position is ideal for an organized professional who thrives in a mission-driven environment and is committed to delivering exceptional service to our nation's heroes.

Requirements for Health Benefits Assistant

  • Must be a U.S. Citizen.
  • Must complete an online assessment.
  • Must be able to pass a background/security investigation.
  • Must complete a 1-year probationary or 2-year trial period.
  • Must participate in the seasonal influenza vaccination program.
  • One year of specialized experience equivalent to the GS-05 grade level.
  • Current federal employees must meet the 52-week time-in-grade requirement.

Preferred Qualifications for Health Benefits Assistant

  • Experience managing purchase cards and inputting data into financial systems.
  • Proficiency with VistA, CPRS, and Customer Relationship Management (CRM) tools.
  • Background in health care delivery systems or financial management.
  • Experience in project management, statistical analysis, or process improvement.

Federal Benefits & Perks

  • βœ“Competitive federal salary structure
  • βœ“Comprehensive health insurance options
  • βœ“Retirement savings plans including the Thrift Savings Plan (TSP)
  • βœ“Paid federal holidays and leave accrual
  • βœ“Access to ongoing professional development and career growth
  • βœ“Meaningful work serving the Veteran community

πŸ’‘ How to Apply Health Benefits Assistant Job & Insider Tips

Application Steps for Health Benefits Assistant Job

  1. Create or log in to your USAJOBS account.
  2. Prepare a two-page resume highlighting relevant duties, hours worked, and specific dates.
  3. Complete the online questionnaire for the position.
  4. Attach all required documentation, including transcripts and SF-50s if applicable.
  5. Submit your application package before the closing date of August 11, 2026.
  6. Check your email for notifications regarding required USA Hire assessments.

πŸ’‘ General Tips

  • Ensure your resume includes month and year for all employment dates and hours worked per week.
  • Save your resume as a PDF to maintain formatting and adhere to the two-page limit.
  • Be specific when describing your duties; the hiring agency will not make assumptions about your experience.
  • Use the USAJOBS resume builder to ensure all necessary information is captured.
  • Set aside three hours to complete the USA Hire assessments if prompted.

Frequently Asked Questions

Is telework available for this position?

No, this position is not authorized for telework or virtual status.

What is the maximum page length for my resume?

Per current federal requirements, resumes must be limited to two pages.

Do I need a pre-placement physical exam?

No, a pre-placement physical examination is not required for this role.

What is the closing date for this announcement?

The application period closes on August 11, 2026.

Is there an educational substitution for this grade level?

No, educational substitution does not apply to this specific grade level.

Job from Veterans Health Administration

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States. Providing care to over 60,000 unique patients in the San Francisco area, the SFVAHCS serves as a tertiary referral center, offering specialized treatments and comprehensive wellness services. By joining our team, you become part of a legacy of care and compassion, directly contributing to the well-being of Veterans, their families, and caregivers.