Launch Your Career in Support of Military Families

Are you an organized professional with a passion for supporting your community? The Department of the Navy is looking for a skilled Operations Clerk to join the team at the Dam Neck Annex in Virginia Beach. This role is central to the daily success of Navy Child and Youth Programs (CYP), ensuring that our service members have the support they need while they fulfill their duties.

Role Overview and Responsibilities

As an Operations Clerk, you are the face of the program. Your daily tasks include:

Record Management: Maintaining accurate files for registrations, enrollments, and the USDA food program.
Liaison Services: Providing information to military families, logging children in and out, and answering inquiries regarding services and waitlists.
Financial Tasks: Managing fee collections, processing payments, and conducting daily financial reporting.
Compliance: Serving as a mandatory reporter for child welfare concerns and ensuring all facility records meet strict DoD reporting standards.

Comparison of Key Requirements

Requirement	Criteria
Experience	2 Years Administrative
Education	HS Diploma or GED required
Technical	Proficiency in office software & databases
Access	Must provide REAL ID-compliant identification

Requirements

Candidates must demonstrate a high level of proficiency in clerical duties. Specifically, applicants should possess:

Solid knowledge of general office automation.
Experience with databases (CYMS knowledge is a strong plus).
Strong interpersonal skills for interacting with families.
Ability to handle sensitive financial transactions with accuracy.

Salary and Benefits

The position offers a competitive hourly wage ranging from $17.70 to $23.02. Beyond the paycheck, the Department of the Navy offers unique benefits, most notably the significant childcare fee discounts available to qualified staff members, which can provide immense value to working parents.

How to Apply

Applicants must use the USAJOBS portal to submit their materials. Ensure your resume is exactly two pages or less. You must upload your educational documentation at the time of application to be considered.

This role is more than just an office job; it is a vital function that supports the resilience of military families. If you meet the qualifications and are ready to serve those who serve our country, prepare your application today for the Dam Neck Annex location.

Why This Child & Youth Programs Operations Clerk Job Matters

Launch a meaningful career supporting military families at the Dam Neck Annex! Join the Navy Child and Youth Programs team as an Operations Clerk and make a tangible difference in the lives of those who serve our country.

Child & Youth Programs Operations Clerk Job Overview

The Commander, Navy Installations Command is seeking a dedicated Operations Clerk for the Dam Neck Annex. This position serves as a vital administrative hub, coordinating essential support for diverse programs including Child Development Centers, School Age Care, and Youth Programs. You will be the first point of contact for military families, handling records, coordinating program registration, and ensuring the smooth operation of daily administrative tasks that keep our community's youth services running efficiently.

Requirements for Child & Youth Programs Operations Clerk

Two years of verifiable administrative experience.
Proven experience with office automation software and general clerical practices.
Proficiency in database management and computerized record-keeping.
Effective verbal and written communication skills in English.
Demonstrated skill in cash handling and financial record maintenance.
Must be able to provide a High School Diploma, GED, or official college transcripts.
Must be able to pass an Installation Records Check (IRC) including security and background screenings.
Must possess a valid REAL ID-compliant identification for military installation access.

Preferred Qualifications for Child & Youth Programs Operations Clerk

Experience with the Child and Youth Management System (CYMS) or similar organizational database systems.
Specific knowledge of military-based childcare programs such as CDC, CDH, SAC, and USDA food programs.
Strong organizational skills with the ability to manage reporting cycles and complex paperwork.

Federal Benefits & Perks

✓Childcare tuition discounts: 100% discount for the first child and 25% for additional children for eligible staff.
✓Mission-driven work environment supporting military service members.
✓Direct deposit/electronic fund transfer program.
✓Stable federal work environment with defined protocols and professional development.

💡 How to Apply Child & Youth Programs Operations Clerk Job & Insider Tips

Application Steps for Child & Youth Programs Operations Clerk Job

Create or log into your USAJOBS account.
Prepare a resume limited to two pages.
Gather supporting documentation, including high school diploma/transcripts and any applicable veterans' or military spouse preference documents.
Complete the online questionnaire through the official application portal.
Submit your entire application package by the closing date of August 9, 2026.

💡 General Tips

Keep your resume strictly to the two-page limit; the system will automatically block longer submissions.
Ensure your resume explicitly mentions your experience with office databases and clerical work to align with the required KSAs.
Verify that your email address is active and not filtering out automated government notifications.
Double-check your proof of education documents to ensure they clearly show your name and the awarding institution.

Frequently Asked Questions

What kind of childcare discounts are available for employees?

Eligible staff working at least 15 hours per week receive a 100% discount for their first child enrolled in Navy CYP programs and a 25% discount for each additional child.

Do I need a special ID to get onto the base for my interview or job?

Yes, starting May 2025, you must present a REAL ID-compliant driver's license or another approved form of identification, such as a U.S. Passport or Military ID, to access the installation.

Is a background check required?

Yes, all individuals working in Navy child care programs must complete an Installation Records Check, which includes checks of law enforcement and family advocacy databases.

Job from Commander, Navy Installations Command

The Commander, Navy Installations Command (CNIC) oversees the backbone of the Navy's shore-based operations. By providing world-class support, the organization enables the fleet to be ready for mission success. Working with the CYP division means becoming part of a worldwide network dedicated to the safety, development, and care of military children.