Become a Supervisory Information Technology Specialist at CBP
Are you ready to take your IT leadership career to the next level? The U.S. Customs and Border Protection (CBP) is currently hiring for a Supervisory Information Technology Specialist in Nogales, Arizona. This role is essential for maintaining the robust digital infrastructure that protects our nation's borders.
Job Responsibilities
As a leader in the Office of Information and Technology, you will be responsible for:
- Overseeing the design, installation, and maintenance of critical network systems.
- Managing and mentoring a team of IT professionals.
- Diagnosing and resolving complex hardware and software incidents.
- Balancing team workloads based on skill sets and project requirements.
- Maintaining optimum equipment performance under challenging conditions.
Requirements
To be considered for this position, candidates must meet specific criteria:
- Citizenship: Must be a U.S. citizen.
- Experience: One year of specialized experience at the GS-12 grade level.
- Residency: Must have resided in the U.S. for at least 3 of the last 5 years.
- Background: Ability to pass a comprehensive background investigation.
Salary and Benefits
The salary for this position is set at the GS-13 grade level, providing a competitive range of $108,455 – $140,994. Beyond salary, employees enjoy a robust federal benefits package.
Benefits Summary
| Benefit Category | Description |
|---|---|
| Insurance | Health, Dental, Vision, Life, Long-term Care |
| Retirement | Thrift Savings Plan (TSP) & Federal Pension |
| Time Off | Paid Federal Holidays & Accrued Annual/Sick Leave |
| Wellness | Fitness Center Access & Wellness Programs |
| Professional | Tuition Reimbursement & Leadership Training |
Application Tips
- Respect the Resume Limit: Your resume cannot exceed two pages. Exceeding this limit will cause your application to be rejected.
- Documentation Matters: If you are a current or former federal employee, ensure you upload your most recent SF-50.
- Be Specific: Use clear language to describe how your past experience matches the job duties.
Frequently Asked Questions (FAQ)
Q: Is relocation assistance provided? A: No, relocation expenses are not authorized for this position.
Q: Is there an on-call requirement? A: Yes, this position may require you to be on-call 24/7 to handle critical IT infrastructure needs.
The position of Supervisory Information Technology Specialist at CBP is a rewarding opportunity for IT professionals who value national service. If you possess the leadership skills and technical expertise to guide our IT operations, we encourage you to apply before the August 10, 2026, deadline.
Why This Supervisory Information Technology Specialist Job Matters
Lead critical IT infrastructure operations at the front lines of national security in Nogales, Arizona.
Supervisory Information Technology Specialist Job Overview
U.S. Customs and Border Protection (CBP) is seeking an experienced Supervisory Information Technology Specialist to oversee network systems, provide technical leadership, and ensure operational readiness. Based in Nogales, AZ, this role involves guiding a dedicated team to maintain robust IT services that support our vital mission of securing the nation's borders.
Requirements for Supervisory Information Technology Specialist
- Must be a U.S. Citizen
- Must have 1 year of specialized experience at the GS-12 level or equivalent
- Must pass a thorough background investigation
- Must comply with the DHS Drug-Free Workplace Plan
- Must meet primary U.S. residency requirements (at least 3 of the last 5 years)
- Must be registered with the Selective Service (if male born after 12/31/1959)
- Must possess a valid state driver's license
Preferred Qualifications for Supervisory Information Technology Specialist
- Proven track record in team leadership and workload balancing
- Strong experience in network infrastructure design and installation
- Expertise in diagnosing and resolving complex hardware and software incidents
- Strong proficiency in oral communication and technical presentations
- Demonstrated ability to handle extreme stress and high-pressure environments
Federal Benefits & Perks
- ✓Comprehensive health, dental, and vision insurance
- ✓Life and long-term care insurance
- ✓Federal retirement plan and Thrift Savings Plan (401k equivalent)
- ✓Paid federal holidays and personal leave
- ✓Tuition reimbursement and professional development
- ✓Wellness programs and fitness center access
💡 How to Apply Supervisory Information Technology Specialist Job & Insider Tips
Application Steps for Supervisory Information Technology Specialist Job
- Create or update your USAJOBS account.
- Complete the online assessment questionnaire.
- Prepare a resume (max 2 pages) detailing relevant IT experience.
- Upload required documents, including SF-50s for current/former federal employees.
- Submit your application by 11:59 PM ET on August 10, 2026.
💡 General Tips
- Keep your resume strictly to two pages or less to avoid disqualification.
- Ensure all dates, hours per week, and grade levels are explicitly stated.
- Use the PDF format for all document uploads to maintain document quality.
- Be specific about your IT accomplishments to help the HR review process.
- Monitor your email for notifications regarding your status.
Frequently Asked Questions
What is the salary range for this position?
The salary for this GS-13 position ranges from $108,455 to $140,994 annually, depending on experience and step progression.
Is a security clearance required?
While a formal security clearance is not specified as a prerequisite, all applicants must undergo a rigorous background investigation.
Can I submit my resume in a Word document?
While technically accepted, it is highly recommended to upload your resume as a PDF to ensure formatting integrity and legibility.
Job from Customs And Border Protection
The Department of Homeland Security (DHS) is committed to protecting the American public. As a branch of the DHS, the Customs and Border Protection (CBP) agency serves as the front line for border security, trade enforcement, and travel safety. Working here means joining a team dedicated to integrity, vigilance, and service.