Launch Your Career: Program Support Assistant (Compliance Auditor) at the VA

The Central Texas Veterans Health Care System (CTVHCS) is currently hiring for a Program Support Assistant (Compliance Auditor) in Temple, Texas. This role is an incredible opportunity for professionals who combine administrative precision with an analytical mindset to serve those who have served our country. If you are looking for a career that balances meaningful public service with the chance to influence organizational compliance and data accuracy, this position may be your perfect match.

Job Responsibilities

As a Program Support Assistant, you will play a critical role in the Corporate Compliance Section. Your daily duties will include:

Data Analysis & Reporting: Compiling statistics from tools like the Business Intelligence Service Line (BISL) and validating data for accuracy.
Auditing: Conducting comprehensive audits in business, privacy, and research compliance to minimize organizational risk.
Communication: Serving as a point of contact for internal and external inquiries, resolving administrative issues independently.
Training: Providing technical assistance and training to staff regarding scheduling directives and documentation errors.
Administrative Support: Coordinating logistics for investigative actions and supporting the Compliance Committee.

Requirements

To be considered for this position, you must meet the following criteria by the closing date:

Citizenship: Must be a U.S. Citizen.
Experience: One year of specialized experience at the GS-06 level.
Documentation: You must provide a valid, state-issued driver's license.
Compliance: You must participate in the seasonal influenza vaccination program.

Requirements at a Glance

Requirement Type	Specification
Citizenship	U.S. Citizen Required
Experience Level	GS-06 Equivalent (1 year)
Schedule	Full-time (Monday - Friday)
Telework	Ad-hoc only
Education	No specific degree substitution

Salary Overview

This position is graded at the GS-07 level. The current annual salary range for this role in Temple, Texas, is $50,460 to $65,599.

Benefits

Working for the VA offers a robust benefits package that prioritizes your future and your well-being, including:

Access to the Federal Employees Retirement System (FERS).
Comprehensive health and life insurance options.
Competitive annual and sick leave accrual.
Opportunities for federal career advancement.

Application Tips

Refine Your Resume: Use the USAJOBS Resume Builder. Ensure it is two pages or less.
Be Clear: The VA cannot make assumptions. Explicitly state your duties, including the number of hours worked per week for each role.
Assessments: Do not rush your online assessment. Use the resources provided at the USA Hire Applicant Resource Center.
SF-50s: If you are a current or former fed, ensure your submitted SF-50 clearly proves your one-year time-in-grade eligibility.

Serving as a Program Support Assistant with the VA in Temple is more than just a job; it is a commitment to excellence for our nation's Veterans. If you have the analytical skills and the drive to improve operational compliance, we encourage you to submit your application package before the deadline. Start your journey toward a rewarding federal career today.

Why This Program Support Assistant (Compliance Auditor) Job Matters

Launch a meaningful career dedicated to supporting America’s Veterans by ensuring excellence, compliance, and operational integrity within the Department of Veterans Affairs.

Program Support Assistant (Compliance Auditor) Job Overview

The Central Texas Veterans Health Care System is seeking a diligent Program Support Assistant to join our Corporate Compliance Section in Temple, Texas. This pivotal role involves safeguarding the organization by identifying risks, performing thorough audits, and validating complex data to ensure the highest standards of care and administrative efficiency. You will act as a key liaison, interpreting data to inform leadership, supporting compliance initiatives, and providing technical training to internal staff. Join a mission-driven team where your analytical skills directly impact the quality of services provided to those who have served our nation.

Requirements for Program Support Assistant (Compliance Auditor)

Must be a U.S. Citizen.
Possess a valid, state-issued driver's license.
Must complete all required online application steps and assessments.
One year of specialized experience equivalent to the GS-06 grade level.
Completion of a one-year probationary or two-year trial period.
Male applicants born after 12/31/1959 must be registered with the Selective Service.
Participation in the seasonal influenza vaccination program as a condition of employment.

Preferred Qualifications for Program Support Assistant (Compliance Auditor)

Experience in auditing, specifically regarding directives and compliance guidelines.
Strong technical proficiency in data collection, validation, and statistical analysis.
Demonstrated ability to interpret complex data and translate it into clear reports or visual presentations.
Expertise in administrative procedures and follow-up on time-sensitive, high-priority action items.
Proven capability in training staff on scheduling protocols and documentation accuracy.

Federal Benefits & Perks

✓Comprehensive federal health insurance plans.
✓Participation in the Federal Employees Retirement System (FERS).
✓Generous paid annual leave and sick leave accrual.
✓Paid federal holidays.
✓Access to the Thrift Savings Plan (TSP) with government matching.
✓Professional development and training opportunities within the VA.
✓Flexible work-life balance options including ad-hoc telework.

💡 How to Apply Program Support Assistant (Compliance Auditor) Job & Insider Tips

Application Steps for Program Support Assistant (Compliance Auditor) Job

Create or update your profile on USAJOBS.
Ensure your resume is formatted to be two pages or less.
Submit your application and required documents, such as your most recent SF-50 and DD-214 (if applicable), via the portal.
Complete the required online assessment when prompted.
Monitor your status in the USAJOBS tracker for updates or requests for interviews.

💡 General Tips

Use the USAJOBS Resume Builder to ensure your formatting meets the two-page requirement.
Highlight specific, results-driven achievements in your resume rather than just a list of duties.
Clearly state hours worked per week to ensure your part-time or volunteer experience is accurately credited.
Set aside at least three hours of uninterrupted time for the USA Hire assessment.
Verify your SF-50 documentation clearly shows one year of time-in-grade eligibility to avoid disqualification.

Frequently Asked Questions

Is telework available for this position?

Yes, this position is eligible for ad-hoc telework, though it is not a fully remote or virtual role.

What is the importance of the SF-50 document?

For current or former federal employees, the SF-50 is required to verify your time-in-grade status, which is a mandatory requirement for this GS-07 role.

Can my volunteer work count toward specialized experience?

Yes, relevant volunteer work, including service through programs like the Peace Corps or AmeriCorps, is considered as long as it is documented clearly on your resume.

What is the primary focus of this role?

This role focuses on maintaining compliance, identifying operational risks, and analyzing healthcare-related data to ensure the VA meets its performance targets.

Can I apply if I am not currently a federal employee?

Yes, this position is open to various hiring paths including veterans and individuals with disabilities.

Job from Veterans Health Administration

The Department of Veterans Affairs (VA) is dedicated to fulfilling President Lincoln's promise to care for our nation's Veterans. The Central Texas Veterans Health Care System is one of the largest integrated systems in the country, providing comprehensive care across multiple locations, including Temple, Waco, and Austin. Working here means joining a community of over 4,000 dedicated professionals committed to the physical and mental well-being of our heroes.