Become a Key Talent Advisor: Bilingual GS-12 Human Resources Specialist at the U.S. Agency for Global Media

Are you an experienced HR professional who is fluent in both English and Spanish? Do you want to utilize your talents to support international broadcasting and champion free speech across the globe? If so, the U.S. Agency for Global Media (USAGM) has an exceptional career opportunity for you.

USAGM is seeking a highly skilled Bilingual Human Resources Specialist (GS-12) to join its Operations Division in Miami, Florida. Co-located with the Office of Cuba Broadcasting (OCB), this strategic role provides hands-on talent management, full-cycle recruitment, and advisory support directly to OCB senior leadership. This is a rare federal opportunity that combines a competitive compensation package with a mission of global significance.

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About the Agency: U.S. Agency for Global Media & OCB

The U.S. Agency for Global Media (USAGM) is an independent federal agency responsible for U.S. civilian international broadcasting. USAGM reaches an estimated weekly audience of over 410 million people across more than 100 countries in 63 languages. The agency's mission is crucial: to promote freedom, democracy, and open expression by delivering unbiased news and information to populations in restricted media environments.

USAGM's work is carried out through several broadcasting entities, including the Voice of America (VOA), Radio Free Europe/Radio Liberty (RFE/RL), and the Office of Cuba Broadcasting (OCB). Co-located in Miami, OCB administers Radio and TV Martí, alongside Martínoticias.com, which offer the people of Cuba objective news and cultural programming. By joining the HR team in Miami, you will act as a driving force behind the staffing and structural success of this vital diplomatic broadcasting network.

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Job Responsibilities: Impacting the Workforce in Miami

As a GS-12 Human Resources Specialist, your day-to-day duties will be highly collaborative, professional, and mission-critical. You are not just processing paperwork; you are consulting directly with OCB leadership to design, recruit, and retain a world-class workforce.

Your primary duties will include:

• Full-Cycle Recruitment & Staffing: Developing complex job analyses, building crediting plans, and crafting persuasive vacancy announcements that attract specialized bilingual talent.
• Applicant Evaluation: Reviewing candidate qualifications, applying Office of Personnel Management (OPM) rules, navigating federal hiring paths, and issuing referral certificates.
• Onboarding & Suitability Coordination: Guiding selected candidates through the suitability, onboarding, and security processing stages. You will assist hires with automated systems such as e-QIP to expedite high-priority placements.
• HR Advisory Services: Partnering directly with senior leadership, managers, and administrative personnel to resolve organizational management issues, design workforce plans, and draft personnel action requests.
• Systems Management: Utilizing industry-standard automated staffing platforms to monitor recruitment metrics, run applicant reports, and track processing timelines.

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Required Experience & Qualifications

Because this position is highly specialized, candidates must meet specific criteria regarding both language skills and federal HR competencies.

The Critical Language Screen-Out

Applicants must have bilingual fluency in English and Spanish. You must be fully capable of speaking, reading, writing, reporting, and translating in both languages.

• Crucial Tip: You must explicitly document your bilingual capabilities in your resume. Failure to do so will result in your application being automatically screened out during the initial review.

Specialized HR Experience

In addition to language skills, you must have at least one year of specialized experience comparable to the GS-11 grade level. This experience can be gained in either the federal competitive service or the private sector. Your resume must clearly prove you have:

• Conducted end-to-end recruitment campaigns, from job analysis to certificate issuance.
• Applied complex qualification standards, hiring regulations, and merit principles.
• Coded and reviewed federal or corporate personnel actions for database accuracy.
• Managed applicant pipelines using automated staffing platforms (such as USA Staffing).

Preferred Qualifications

While not strictly mandatory, candidates who possess a Delegated Examining (DE) Certification will be highly competitive. This certification demonstrates your advanced mastery of competitive hiring guidelines and civil service laws.

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Salary Overview & Compensation Structure

The salary for this GS-12 position ranges from $95,326 to $123,927 per year. This compensation is set on the standard General Schedule (GS) scale and includes locality pay adjustments tailored to the Miami, Florida metropolitan area.

Grade Level Comparison Table

To help you understand where this position sits within the federal career lifecycle, consider the following comparison of federal HR roles:

Feature	GS-11 (Developmental)	GS-12 (This Position - Full Journey)	GS-13 (Senior Specialist / Lead)
Level of Autonomy	Operates with general oversight; handles routine HR inquiries.	Works independently; provides direct consultation to agency leaders.	Serves as technical authority; leads agency-wide initiatives.
Recruitment Focus	Basic staffing, standard qualifying, administrative onboarding.	Complex bilingual staffing, custom job analysis, suitability tracking.	Policy interpretation, workforce restructuring, audit management.
Key Systems Used	Standard HR databases, basic applicant tracking tools.	Automated hiring systems (USA Staffing), security platforms (e-QIP).	Enterprise-wide strategic talent management software.
Estimated Salary Range	$70,000 - $95,000 (Approximate)	$95,326 - $123,927	$110,000 - $145,000 (Approximate)

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Employee Benefits & Work-Life Balance

Federal employment with USAGM offers a comprehensive benefits package designed to support your health, financial future, and physical well-being:

• Work-Life Balance: This position is eligible for telework, allowing you to balance remote work with on-site collaboration in Miami.
• Comprehensive Healthcare: Choose from a wide selection of health insurance (FEHB) plans, dental and vision coverage (FEDVIP), and life insurance options (FEGLI).
• Retirement Security: Enjoy a hybrid retirement model that includes the Federal Employees Retirement System (FERS) pension plan and the Thrift Savings Plan (TSP), which features an agency match of up to 5%.
• Paid Time Off: Earn annual leave, sick leave, and benefit from 11 paid federal holidays each year.

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Strategic Application Tips for Success

Applying for a federal job requires a strategic approach. Use these tips to ensure your application stands out to USAGM hiring managers:

1. Tailor Your Resume to the Questionnaire: Before submitting, preview the occupational assessment questionnaire. Ensure every skill or experience level you claim in the questionnaire is backed up with clear, chronological evidence in your resume.
2. Avoid Brief Resumes: Unlike corporate resumes, federal resumes should be highly detailed. Use as many pages as necessary to explain your projects, metrics, scope of responsibility, and accomplishments.
3. Include HR Systems Experience: If you have worked with USA Staffing, e-QIP, or automated personnel databases, list them by name. These technical competencies are heavily weighted.
4. Double Check Your Attachments: Ensure your latest SF-50, current performance evaluation, and veteran or disability documents are legible, unencrypted, and uploaded before the closing deadline on August 13, 2026.

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Frequently Asked Questions (FAQ)

Is this position open to the general public?

This specific vacancy is advertised under federal competitive service guidelines (merit promotion). It is open to current or former competitive service federal employees, veterans, individuals with disabilities, and other applicants eligible under specific federal hiring pathways.

Where is the job located?

This position is co-located with the Office of Cuba Broadcasting in beautiful Miami, Florida. It is an on-site position with telework options based on supervisor approval and agency directives.

What happens after I submit my application?

Once the closing date of August 13, 2026, passes, HR will review all applications and assessment questionnaires. Candidates who meet the specialized experience and bilingual screen-out factors will have their packages forwarded to the OCB hiring manager for interview selection.

Is there an education requirement?

No, there is no education requirement for this GS-12 position. Professional qualifications are judged solely on your practical, specialized HR experience.

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Conclusion: Take the Next Step in Your HR Career

If you are a talented bilingual HR professional looking for a position that offers competitive pay, great benefits, and a rewarding daily mission, this GS-12 position in Miami is the perfect fit. Your bilingual capabilities and recruitment expertise will directly contribute to keeping global media pipelines active, ensuring voices of truth are heard around the world. Ensure your resume highlights your language skills and specialized experience, and submit your application before the August 13, 2026 deadline.