Launch Your Career as a Medical Support Assistant in Germany

Are you looking for an opportunity to combine your administrative skills with a career serving military families? The Defense Health Agency (DHA) is currently seeking a highly motivated Medical Support Assistant (OA) to join the team at Landstuhl Regional Medical Center in Landstuhl, Germany. This role offers more than just a paycheck; it is a chance to work in one of the most significant U.S. military communities abroad.

Job Responsibilities

As a Medical Support Assistant, you will act as the heartbeat of the Family Medicine clinic. Your duties will include:

Patient Coordination: Greeting patients and visitors, handling telephone inquiries, and managing the check-in/check-out process.
Appointment Management: Scheduling and monitoring patient appointments using automated systems.
Data Integrity: Entering and maintaining accurate patient information in both electronic and paper records.
Clerical Support: Assisting with the administrative flow of patients through the medical system to ensure a seamless experience.

Requirements

To be considered for this position, you must demonstrate the following:

Citizenship: You must be a U.S. citizen.
Specialized Experience: You need one year of experience performing clerical duties in a medical or clinical setting, managing data, and scheduling appointments.
Typing Proficiency: This role requires you to be a qualified typist capable of maintaining 40 words per minute.
Resume Formatting: Your resume must be two pages or less and explicitly demonstrate the required experience.

Qualification Comparison Table

Qualification Type	Requirement Level
Experience	1 Year Specialized
Education (Alternative)	4 Years above HS level
Typing Speed	40 Words Per Minute
Clearance	Not Required

Salary Overview

The salary range for this position is $37,937 to $48,377 per year. Please note that while locality pay does not apply to overseas positions, the role offers a unique experience in an international setting with access to military facilities on a space-available basis.

Benefits

Working for the federal government provides a robust suite of benefits, including:

Access to federal health and insurance programs.
Opportunities for career advancement within the DHA.
The ability to live and work in the historic and beautiful Pfalz region of Germany.
Experience in a highly respected, global healthcare system.

Application Tips

Focus on the Resume: Because of the strict two-page limit, focus only on the most relevant administrative and medical experience.
Check Your Docs: Ensure all your transcripts are attached if you are using education to qualify.
Be Precise: When describing your experience, include specific dates (month/year) and hours worked per week.
Submit Early: Don't wait until the July 27, 2026 deadline to submit; document uploads may take time to clear virus scans.

This Medical Support Assistant role at Landstuhl Regional Medical Center is an exceptional opportunity for an administrative professional ready to take their talents abroad. With the closing date of July 27, 2026, you have time to craft a high-impact application. Take the next step in your career by joining the Defense Health Agency team today.

Why This Medical Support Assistant (Oa) Job Matters

Launch your administrative career with the Defense Health Agency at the premier Landstuhl Regional Medical Center in Germany.

Medical Support Assistant (Oa) Job Overview

The Landstuhl Regional Medical Center is seeking a dedicated Medical Support Assistant (OA) to provide essential clerical and administrative support within our Family Medicine department. As the primary point of contact for patients, you will play a critical role in clinical operations, including appointment management, record maintenance, and patient reception. This position is located in the heart of the Kaiserslautern/Ramstein military community, offering a unique opportunity to serve military personnel and their families in an international setting.

Requirements for Medical Support Assistant (Oa)

Must be a U.S. Citizen.
One year of specialized experience in a medical or clinical administrative setting.
Ability to perform clerical duties, manage automated data systems, and schedule appointments.
Must be a qualified typist capable of typing 40 words per minute (5-minute sample, 3 or fewer errors).
Must adhere to the 2-page resume limit requirement.
Successfully pass a background check and initial probationary period.

Preferred Qualifications for Medical Support Assistant (Oa)

Experience with electronic health record systems.
Background in high-volume patient reception and customer service.
Strong organizational skills and attention to detail.
Familiarity with medical terminology.

Federal Benefits & Perks

✓Competitive Federal Salary
✓Overseas employment experience
✓Opportunities for professional development
✓Access to a comprehensive Federal benefits package
✓Engagement with a diverse international community

💡 How to Apply Medical Support Assistant (Oa) Job & Insider Tips

Application Steps for Medical Support Assistant (Oa) Job

Create or log into your USAJOBS account.
Prepare a resume that is strictly two pages or less.
Review the job announcement and gather supporting documentation, including transcripts if applicable.
Complete the online questionnaire via the USA Staffing portal.
Upload your resume and all required documents, ensuring they are clear of viruses.
Submit your complete application package before the closing date of July 27, 2026.

💡 General Tips

Ensure your resume includes employer names, job titles, start/end dates (month/year), and hours worked per week.
Avoid acronyms and jargon; use plain language to describe your experience.
Double-check your typist qualifications before applying.
Submit your documents early to allow time for the virus scanning process.
Verify your application status via the USAJOBS dashboard after submission.

Frequently Asked Questions

Are relocation costs covered for this position?

No, Permanent Change of Station (PCS) costs are not authorized for this role.

What is the typing requirement?

Candidates must be qualified typists capable of at least 40 words per minute based on a 5-minute typing test with 3 or fewer errors.

Can I use foreign education to qualify?

Yes, but you must provide an evaluation from a private organization specializing in the interpretation of foreign education programs showing equivalence to U.S. standards.

Is relocation assistance provided?

*A: No, PCS costs are not authorized for this specific vacancy.*

Can a non-U.S. citizen apply?

*A: No, this position is open only to U.S. citizens.*

Where can I check the status of my application?

*A: You can log into your USAJOBS account and view your application dashboard for real-time status updates.*

Job from Military Treatment Facilities Under Dha

The Defense Health Agency (DHA) is an integrated health care system responsible for delivering medical, dental, and pharmacy programs to more than 9.5 million uniformed service members, retirees, and their families. As a strategic partner in the Department of Defense, the DHA ensures readiness and quality care around the globe. Working at Landstuhl places you at the center of the largest U.S. military community outside the United States, providing a supportive and international professional environment.