Advance Your Healthcare Career: Supervisory Medical Support Assistant

Are you a seasoned administrative professional with a passion for supporting those who served our country? The Department of Veterans Affairs (VA) is currently seeking a talented and driven Supervisory Medical Support Assistant to join our team in San Diego, California.

Job Responsibilities

As a Supervisory Medical Support Assistant, you are the backbone of clinical operations. Your primary responsibilities include:

Team Leadership: Supervising Lead MSAs, Advanced MSAs, and support staff.
Operational Oversight: Ensuring clinic schedules are optimized and patient flow is efficient.
Data Analysis: Extracting and analyzing workload data to report performance metrics to senior leadership.
Staff Development: Training staff on VHA scheduling directives and professional conduct.
Fiscal Responsibility: Managing resource needs and budget forecasting for the clinic.

Core Competencies Comparison

Feature	Requirement Detail
Grade Level	GS-08
Primary Focus	Supervision & Clinical Operations
Required Experience	1 Year at GS-07 equivalent
Employment Type	Permanent, Excepted Service

Requirements

To be considered for this position, applicants must meet specific federal requirements, including:

U.S. Citizenship.
Proficiency in English.
One year of experience equivalent to the GS-07 level in a medical setting.
Successful completion of a background investigation.

Salary and Benefits

This position offers a competitive salary of $69,220 to $89,983 per year. Beyond the paycheck, federal employees enjoy robust benefits, including:

Federal health insurance and life insurance plans.
Generous annual and sick leave accrual.
Pension plans through FERS.
Supportive work-life balance initiatives.

Application Tips

To maximize your chances of selection:

Be Specific: Use concrete examples in your resume to demonstrate your supervisory experience.
Check Documents: Double-check that your SF-50 and other supporting documents are current.
Stay Proactive: Monitor your email for potential assessment invitations.

If you are ready to lead and make a tangible impact on the lives of Veterans, we encourage you to apply. This role offers the perfect blend of administrative challenge and professional fulfillment within a supportive, mission-focused environment.

Why This Supervisory Medical Support Assistant Job Matters

Lead a team committed to excellence—join the Veterans Health Administration in San Diego and elevate the quality of patient care for those who served.

Supervisory Medical Support Assistant Job Overview

The Department of Veterans Affairs is seeking a dedicated Supervisory Medical Support Assistant to join the Veterans Health Administration in San Diego, California. In this critical leadership role, you will oversee administrative support staff within Mental Health clinics, ensuring seamless operations, efficient scheduling, and exceptional customer service for our nation's Veterans.

Requirements for Supervisory Medical Support Assistant

Must be a United States citizen.
Must be proficient in spoken and written English.
Ability to perform sedentary work with some light physical activity requirements.
Successful completion of a background and security investigation.
Must participate in the seasonal influenza vaccination program.
Completion of a one or two-year trial period.
Must submit a recent SF-50 (for current/former federal employees).
Must possess one year of specialized experience equivalent to the GS-07 level.

Preferred Qualifications for Supervisory Medical Support Assistant

Proven experience supervising or leading administrative staff in a medical setting.
Demonstrated ability to manage clinic fiscal matters and resource allocation.
Advanced proficiency in VistA and CPRS healthcare systems.
Strong skills in conducting staff briefings, training, and performance evaluations.
Experience in complex consult management and scheduling compliance.

Federal Benefits & Perks

✓Comprehensive federal health insurance options
✓Generous paid leave and federal holidays
✓Federal Employee Retirement System (FERS) benefits
✓Opportunities for professional development and training
✓Access to the Whole Health System of care environment

💡 How to Apply Supervisory Medical Support Assistant Job & Insider Tips

Application Steps for Supervisory Medical Support Assistant Job

Create or log in to your USAJOBS account.
Prepare a detailed resume including duties, hours, and employment dates.
Complete the required online questionnaire.
Upload all mandatory documents, including your SF-50 and transcripts if applicable.
Submit the application package before the closing date.
Complete the mandatory USA Hire assessment if notified.

💡 General Tips

Use the provided clinical resume template to ensure all required fields are covered.
Quantify your accomplishments—don't just list tasks, explain the impact.
Review your application status frequently via your USAJOBS dashboard.
Set aside at least three hours to complete the USA Hire assessment in a quiet environment.
Ensure your identification documents are REAL ID compliant.

Frequently Asked Questions

What is the salary range for this position?

The salary for this GS-08 position ranges from $69,220 to $89,983 per year.

Is this a remote position?

No, this is not a virtual or remote position. It requires on-site work in San Diego, California.

What system experience is required?

You must demonstrate technical competency in VistA and CPRS systems.

Can I work from home?

*A: No, this role requires physical presence at the San Diego facility.*

Do I need a college degree?

*A: The focus is on specialized experience; there is no educational substitution for this role.*

Job from Veterans Health Administration

The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States. We are dedicated to providing compassionate, high-quality care to America’s Veterans. Our Whole Health System approach empowers both employees and patients to live their best lives through personalized health planning and collaborative care.