Become a Leader in Veteran-Focused Technology

Are you looking to take your IT leadership career to the next level within the federal government? The Department of Veterans Affairs (VA) is currently seeking a highly skilled Supervisory IT Specialist (Director of Operations). This role is central to the VA’s mission, providing essential leadership in managing large-scale, mission-critical IT infrastructure.

Job Responsibilities

As the Director of Operations, you will be the bridge between high-level strategy and daily execution. Key responsibilities include:

Strategic Leadership: Planning and implementing IT strategies across assigned districts.
Operational Excellence: Overseeing maintenance, security, and performance of IT services.
Compliance: Ensuring adherence to strict federal standards, change control, and SLA benchmarks.
Resource Management: Directing financial, human, and acquisition resources effectively.
Collaboration: Partnering with Enterprise Command Center divisions to enhance service delivery.

Requirements

To qualify for this GS-15 level position, you must meet stringent federal criteria:

Experience: One year of specialized experience equivalent to the GS-14 level.
Competencies: Must demonstrate proficiency in Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
Citizenship: U.S. Citizenship is strictly required.
Compliance: Ability to pass a high-risk background investigation and adhere to federal drug testing policies.

Qualifications Comparison Table

Criteria	Requirement
Experience Level	GS-15 (equivalent to 1 year at GS-14)
Education	No educational substitution allowed
Citizenship	Mandatory U.S. Citizenship
Resume Limit	2 Pages Max (Required)
Travel	Up to 25%

Salary and Benefits

The salary range for this position is $147,945 to $192,331 per year, commensurate with qualifications and locality pay adjustments. Beyond salary, federal employees enjoy a robust benefits package, including comprehensive health insurance, federal retirement contributions (FERS), and a competitive leave system.

Application Tips

Respect the Limit: Ensure your resume is exactly two pages. The system will reject longer files.
Use the Builder: Utilize the USAJOBS resume builder to ensure your formatting meets agency standards.
Detail Your Work: When describing your experience, quantify your impact. Mention specific technologies and the size of the teams you have led.
Proofread: The federal hiring process is precise. Ensure your SF-50 documentation is accurate to avoid eligibility delays.

Serving as a Director of Operations within the VA is more than just a job; it is a commitment to the men and women who served our country. If you possess the leadership skills to navigate complex IT landscapes and want to make a measurable difference, we encourage you to apply by the July 27, 2026 deadline.

Why This Supervisory It Specialist (Director Of Operations) Job Matters

Lead critical technology initiatives and shape the digital future of Veteran services as a Supervisory IT Specialist at the Department of Veterans Affairs.

Supervisory It Specialist (Director Of Operations) Job Overview

The Department of Veterans Affairs, Office of Information and Technology, is seeking a visionary Director of Operations to oversee mission-critical IT infrastructure. This leadership role involves driving the strategy, implementation, and maintenance of IT operations across assigned districts, ensuring high-performance service delivery for our Veterans.

Requirements for Supervisory It Specialist (Director Of Operations)

Must be a U.S. citizen.
Must be registered with the Selective Service (if born after 12/31/1959).
Must undergo a comprehensive background and suitability investigation.
Required to serve a 1-year probationary or 2-year trial period.
Completion of online assessments, including USAHire, is mandatory.
Must maintain a two-page resume limit to comply with the Merit Hiring Plan.
Must possess one year of specialized experience at the GS-14 level (or equivalent).

Preferred Qualifications for Supervisory It Specialist (Director Of Operations)

Demonstrated expertise in managing day-to-day IT operations, maintenance, and security protocols.
Proven experience in developing IT strategy and policy for mission-critical field operations.
Strong analytical skills to track key performance metrics and identify service improvements.
History of successful collaboration with infrastructure and enterprise command center divisions.

Federal Benefits & Perks

✓Federal health insurance and life insurance programs
✓Participation in the Federal Employees Retirement System (FERS)
✓Generous annual and sick leave accrual
✓Opportunities for professional development and training
✓Flexible work schedule options as determined by agency policy

💡 How to Apply Supervisory It Specialist (Director Of Operations) Job & Insider Tips

Application Steps for Supervisory It Specialist (Director Of Operations) Job

Create or log in to your USAJOBS account.
Prepare a concise, two-page resume highlighting relevant specialized experience.
Gather supporting documents such as SF-50s for time-in-grade verification.
Submit your application package, including all questionnaires and assessments, via the official online portal.
Complete the required USAHire assessments within the specified timeframe upon receiving your unique access link.
Track your application status through the USAJOBS dashboard.

💡 General Tips

Ensure your resume specifically addresses the four core competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
Save your resume as a PDF to ensure proper formatting and adhere to the strict two-page limit.
Do not include personal photographs or Adobe portfolio files in your submission.
Clearly annotate part-time work experience with hours per week to allow for pro-rated qualification credit.

Frequently Asked Questions

Is this a remote position?

No, this is not a remote or virtual position. While the duty location is negotiable after selection from a list of authorized sites, selected candidates are expected to report to a physical government facility.

What is the resume length requirement?

Per the Merit Hiring Plan effective September 27, 2025, all resumes must be limited to a maximum of two pages. Resumes exceeding this limit will result in immediate disqualification.

Job from Deputy Assistant Secretary For Information And Technology

The Office of Information and Technology (OIT) at the Department of Veterans Affairs is a massive, diverse enterprise. With over 16,000 employees and contractors, OIT is dedicated to transforming the way technology supports our nation's Veterans. By joining OIT, you become part of a team of public servants, industry leaders, and military veterans working together to provide seamless, unified, and state-of-the-art technological services.