Become a Public Safety Telecommunicator at Fort McCoy
Are you looking for a career that combines technical skill with a deep commitment to public service? The Department of the Army is currently hiring a Public Safety Telecommunicator (Office Automation) at Fort McCoy, Wisconsin. This is an essential role within the Directorate of Emergency Services, serving as the critical link for fire, EMS, and law enforcement teams.
Job Responsibilities
As a Public Safety Telecommunicator, your duties go beyond simple dispatching. You are the heartbeat of the emergency operations center. Key responsibilities include:
- Answering emergency 911 calls and dispatching the correct units.
- Managing incident command support until first responders arrive.
- Operating Computer-Aided Dispatch (CAD) and alarm systems.
- Providing medical dispatch assistance to callers in crisis.
Requirements
To succeed in this role, you must meet specific federal criteria:
| Requirement | Standard |
|---|---|
| Citizenship | Must be a U.S. Citizen |
| Typing Speed | 40 WPM (Max 3 errors) |
| Experience | 1 Year of specialized experience |
| Clearance | Secret Security Clearance |
Salary and Benefits
This position offers a competitive salary range of $45,409 to $65,599 per year. Beyond the paycheck, federal employees enjoy an industry-leading benefits package, including health insurance, generous retirement options, and potential incentives for loan repayment or relocation.
How to Apply
- Prepare Your Resume: Keep it to exactly two pages.
- Submit Online: Follow the prompts on the USAJOBS portal.
- Assessments: Complete the USA Hire test within 48 hours.
This role at Fort McCoy is perfect for individuals who thrive under pressure and want to contribute to the safety of our military community. Apply today to start your federal career.
Why This Public Safety Telecommunicator (Office Automation) Job Matters
Are you ready to be the calm voice in the storm? Join the Department of the Army as a Public Safety Telecommunicator and serve as the critical link between emergency responders and the Fort McCoy community.
Public Safety Telecommunicator (Office Automation) Job Overview
The United States Army Installation Management Command is seeking a dedicated professional to serve as a Public Safety Telecommunicator (Office Automation) at Fort McCoy, Wisconsin. In this role, you will be the backbone of our emergency response efforts, coordinating vital communication between Fire, EMS, Law Enforcement, and the public. You will utilize advanced dispatch systems to ensure responders have the information they need to save lives and protect property.
Requirements for Public Safety Telecommunicator (Office Automation)
- Must be a U.S. Citizen.
- Must have one year of specialized experience equivalent to the next lower grade level.
- Must be a qualified typist capable of 40 words per minute (3 or fewer errors) on a 5-minute test.
- Must be able to obtain and maintain a Secret security clearance.
- Must complete a 1-year probationary period.
- Must submit a resume that is strictly two pages or less.
- Must pass the required USA Hire Assessments.
Preferred Qualifications for Public Safety Telecommunicator (Office Automation)
- Experience in a centralized public safety communications center.
- Proficiency in Computer-Aided Dispatch (CAD) systems.
- Expertise in crisis intervention for distraught callers.
- Prior experience monitoring alarm and fire detection systems.
Federal Benefits & Perks
- ✓Competitive Federal Salary
- ✓Comprehensive Health and Life Insurance
- ✓Federal Retirement Programs (FERS)
- ✓Paid Leave and Federal Holidays
- ✓Potential for recruitment and relocation incentives
- ✓Potential for student loan repayment
💡 How to Apply Public Safety Telecommunicator (Office Automation) Job & Insider Tips
Application Steps for Public Safety Telecommunicator (Office Automation) Job
- Create or update your USAJOBS profile.
- Prepare a resume that is two pages or less highlighting specialized dispatch experience.
- Complete the online questionnaire via the provided USAJOBS application link.
- Submit your application package before the August 3rd, 2026 deadline.
- Complete the USA Hire Assessments within 48 hours of notification.
💡 General Tips
- Keep your resume to exactly two pages or less; longer resumes will be automatically excluded.
- Use plain language and avoid internal acronyms when describing your past work experience.
- Clearly document your work hours per week, job title, and dates of employment.
- Monitor your email closely for the USA Hire Assessment link after you submit your application.
- Submit your application well before the deadline to avoid any last-minute technical issues.
Frequently Asked Questions
Can I substitute my education for the experience requirement?
No. For this specific position, you must meet the qualification requirements through relevant work experience alone.
What happens if I miss the USA Hire Assessment deadline?
You must complete the assessments within 48 hours of receiving the access notification. Failure to complete these assessments will result in your application being removed from consideration.
Is relocation assistance available?
Payment of Permanent Change of Station (PCS) costs is not authorized for this role, though recruitment or relocation incentives may be considered on a case-by-case basis.
Job from United States Army Installation Management Command
The United States Army Installation Management Command (IMCOM) provides the infrastructure and services required to support soldiers and their families. Civilian employees are the backbone of this mission, providing expertise that ensures our installations operate safely and efficiently every single day.