Advance Your Healthcare Career with the Veterans Health Administration
Are you seeking a career that combines administrative expertise with a deep sense of purpose? The Harry S. Truman VA Medical Center in Columbia, Missouri, is currently seeking a highly skilled Medical Support Assistant (Advanced). This position offers more than just a paycheck; it provides the opportunity to contribute to a mission that honors the men and women who have served our nation.
Job Responsibilities
As a Medical Support Assistant, you are the face of the VA. You will coordinate advanced scheduling and maintain the flow of patient care across various clinical teams, including Behavioral Health, PTSD treatment programs, and tele-therapy services. Key duties include:
- Administrative Support: Assisting clinicians with patient records and documentation in the Computerized Patient Record System (CPRS).
- Communication: Interacting with patients, physicians, and staff to resolve concerns with tact and diplomacy.
- Data Accuracy: Managing scheduling for outpatient clinics and ensuring accurate workload credit through effective encounter documentation.
- Technical Proficiency: Acting as a back-up for computer applications and ensuring compliance with healthcare regulations.
Requirements
To be considered, candidates must meet the following criteria:
- Must be a U.S. Citizen.
- Must be proficient in written and spoken English.
- Must pass a background check and complete a probationary trial period.
- Must be able to receive the annual seasonal influenza vaccination.
Candidate Comparison
| Feature | Standard MSA | Advanced MSA |
|---|---|---|
| Complexity of Scheduling | Standard | High/Advanced |
| Patient Interaction | Routine | Specialized/Complex |
| Clinical Integration | Moderate | High/Interdisciplinary |
| Salary Grade | Lower | Higher (GS-6) |
Salary Overview
The compensation for this position ranges from $53,532 to $69,591 per year. This role offers regular salary increases, and there is potential for higher starting pay based on unique qualifications or agency needs.
Benefits of Working at the VA
Federal employment is renowned for its stability and comprehensive benefit package, including:
- Work-Life Balance: Generous leave policies with up to 26 days of annual leave and 13 days of sick leave, plus 11 paid federal holidays.
- Retirement Security: A traditional pension plan combined with the Federal 401k (TSP) with agency matching contributions.
- Insurance: Affordable options for health, vision, dental, and life insurance that you can carry into your retirement.
- Family Support: Access to childcare subsidies and paid parental leave.
Application Tips
- Use the Required Template: The VA specifically requires a standard Clinical Resume Document. Ensure you download the template from the official career site and upload it exactly as requested.
- Quantify Your Impact: In your resume, highlight your experience with medical scheduling and patient flow metrics.
- Tailor Your Responses: Your answers to the occupational questionnaire should align with the core competencies mentioned in the job description.
Joining the Harry S. Truman VA Medical Center is a unique opportunity to serve those who have served us. With competitive pay, industry-leading benefits, and a clear path for professional growth, this position is ideal for an organized and empathetic administrative professional. Apply by July 29, 2026, to take the next step in your public service career.
Why This Medical Support Assistant (Advanced) Job Matters
Make a meaningful difference in the lives of those who served. Join the Harry S. Truman VA Medical Center as a Medical Support Assistant and help us deliver world-class care to our nation's heroes in Columbia, Missouri.
Medical Support Assistant (Advanced) Job Overview
The Veterans Health Administration is seeking a dedicated Medical Support Assistant (Advanced) to join the team at the Harry S. Truman VA Medical Center. In this role, you will be the backbone of our clinical operations, managing complex scheduling, patient flow, and interdisciplinary coordination to ensure our Veterans receive timely, compassionate healthcare. If you are organized, empathetic, and passionate about public service, this role offers a stable career in one of America's most highly-rated cities for families and professionals.
Requirements for Medical Support Assistant (Advanced)
- United States Citizenship
- Proficiency in written and spoken English
- Registration with the Selective Service for males born after December 31, 1959
- Ability to pass a background and security investigation
- Successful completion of a 1 or 2-year trial period
- Commitment to participating in the annual seasonal influenza vaccination program
Preferred Qualifications for Medical Support Assistant (Advanced)
- One year of experience equivalent to the GS-5 grade level
- Advanced knowledge of medical terminology
- Proven ability to independently manage complex scheduling and patient support workflows
- Demonstrated ability to collaborate effectively with diverse clinical teams including doctors, social workers, and nursing staff
Federal Benefits & Perks
- ✓37-50 days of paid time off per year (Annual, Sick, and Federal Holidays)
- ✓Comprehensive Federal health, vision, dental, and life insurance
- ✓Traditional Federal pension (5-year vesting)
- ✓Federal 401k (TSP) with agency matching up to 5%
- ✓Paid parental leave after 12 months of employment
- ✓Potential for childcare subsidies
- ✓Regular salary increases and competitive pay
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or log in to your USAJOBS account.
- Review the full job announcement and required documentation list.
- Download and complete the required standard Clinical Resume Document from the provided agency link.
- Upload your resume and any applicable supporting documents (e.g., transcripts, SF-50).
- Complete the occupational questionnaire.
- Submit your application package before the closing date of July 29, 2026.
💡 General Tips
- Be specific and clear in your resume; do not leave the agency to make assumptions about your previous experience.
- Double-check that you have uploaded the mandatory Clinical Resume template as instructed.
- Ensure your responses in the questionnaire match the experiences detailed in your resume.
- Monitor your email for status updates after the announcement closes.
Frequently Asked Questions
What is the full performance level of this position?
The full performance level for this vacancy is GS-6.
Is this a remote or telework position?
No, this is an onsite position located in Columbia, Missouri.
Are there opportunities for sign-on bonuses?
Recruitment incentives (sign-on bonuses) are not authorized for this specific vacancy.
Do I need a college degree?
No, the basic requirement is a high school diploma or GED; however, specific experience equivalent to the GS-5 level is required for this GS-6 role.
How do I know if my application was received?
You will receive an automated email confirmation once your application is submitted via the USAJOBS portal.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is dedicated to providing compassionate, world-class healthcare to Veterans, their families, and caregivers. The Harry S. Truman VA Medical Center serves approximately 40,000 Veterans and operates as a complexity level 1c facility. Located in the heart of Missouri, the center is a hub of medical training and specialized care, including heart surgery and behavioral health services. Columbia, Missouri, is frequently recognized as one of the best places to live in the United States, offering an ideal mix of vibrant city life and access to nature.