Launch Your Healthcare Career as a Medical Support Assistant with the VA
Are you seeking a career that combines administrative expertise with a deep commitment to public service? The Department of Veterans Affairs (VA) is currently hiring a Medical Support Assistant (Advanced) at their facility in Jefferson Barracks, Missouri. This role is essential to the mission of providing top-tier care to our nation's Veterans, serving as the bridge between clinical teams and the patients who rely on them for medical support.
Job Responsibilities
As an Advanced Medical Support Assistant, your day-to-day work will be fast-paced and impactful. Key responsibilities include:
- Patient Scheduling: Coordinating complex in-patient and out-patient appointments.
- Clinical Communication: Acting as the primary point of contact for patients, healthcare providers, and community partners.
- Workflow Optimization: Monitoring clinic utilization, wait times, and adjusting sequences to ensure efficient care.
- Administrative Support: Managing documentation within the Electronic Health Record (EHR) and assisting with patient self-assessments.
- Data Reporting: Providing leadership with insights and observations to improve service delivery.
Requirements
To be considered for this vital position, candidates must meet specific criteria:
- Citizenship: You must be a U.S. Citizen.
- Education: A high school diploma or GED is required at minimum.
- Language: High proficiency in spoken and written English.
- Experience: At least one year of specialized experience equivalent to the GS-05 grade level.
- Health Compliance: Participation in the annual influenza vaccination program is mandatory.
Salary and Benefits Comparison
| Feature | Details |
|---|---|
| Salary Range | $54,307 - $70,599 |
| Annual Paid Leave | 37-50 Days (Combined) |
| Retirement | Federal Pension + 401K Match |
| Health Coverage | Federal Health/Dental/Vision |
Application Tips
Standing out in a federal hiring process requires precision. Start by ensuring your resume is tailored to reflect the specific experience required. Use the mandatory Clinical Resume template provided by the VA, as failure to use the correct documentation can result in disqualification. Finally, be thorough in your questionnaire responses—the hiring team cannot infer experience that isn't clearly stated.
If you are a detail-oriented professional with a heart for service, this Medical Support Assistant role is the perfect way to start your federal career. Apply today to help us fulfill President Lincoln’s promise to those who have served.
Why This Medical Support Assistant (Advanced) Job Matters
Join a dedicated team at the Department of Veterans Affairs and make a tangible impact on the lives of those who served our nation.
Medical Support Assistant (Advanced) Job Overview
The Veterans Health Administration is seeking a highly organized Medical Support Assistant (Advanced) for a role in Jefferson Barracks, Missouri. This position serves as a central hub for patient care coordination, acting as the primary point of contact for veterans and community partners. You will manage complex scheduling, coordinate consults, and support interdisciplinary clinical teams to ensure seamless patient flow and high-quality care delivery.
Requirements for Medical Support Assistant (Advanced)
- U.S. Citizenship
- High school diploma or GED equivalent
- Proficiency in written and spoken English
- One year of specialized experience equivalent to the GS-05 grade level
- Registration with the Selective Service for males born after December 31, 1959
- Willingness to participate in the seasonal influenza vaccination program
- Successful completion of a background and security investigation
Preferred Qualifications for Medical Support Assistant (Advanced)
- Advanced knowledge of interdisciplinary coordinated care models
- Expertise in medical terminology and clinical documentation processes
- Proven ability to manage high-volume scheduling across multiple clinics
- Strong communication skills for interacting with medical staff and diverse patient populations
- Demonstrated proficiency in electronic health record systems
Federal Benefits & Perks
- ✓Comprehensive Federal health, dental, vision, and life insurance
- ✓Traditional Federal pension plan with five-year vesting
- ✓401K-style retirement plan with up to 5% agency matching
- ✓37-50 days of paid time off per year (including leave and federal holidays)
- ✓Paid parental leave for eligible employees
- ✓Childcare subsidies for qualifying families
- ✓Career development and mentorship programs
💡 How to Apply Medical Support Assistant (Advanced) Job & Insider Tips
Application Steps for Medical Support Assistant (Advanced) Job
- Create or update your USAJOBS account profile.
- Download and prepare the required Clinical Resume document.
- Complete the online occupational questionnaire.
- Upload all necessary supporting documents, including transcripts and SF-50s if applicable.
- Submit your complete application package via the online portal before the closing date.
💡 General Tips
- Be detailed and specific when describing your past work experience; the hiring team cannot make assumptions.
- Ensure your application documents are uploaded to the correct fields (e.g., the specific Clinical Resume template in the designated field).
- Regularly monitor your email for status updates and follow-up requests from the HR team.
- Verify your eligibility documentation, such as DD-214 forms for veterans, well in advance of the deadline.
Frequently Asked Questions
Is this a remote position?
No, this is an on-site position located in Jefferson Barracks, Missouri. Ad-hoc telework may be available depending on department policies.
What is the pay range for this position?
The salary range for this role is $54,307 to $70,599 per year, depending on qualifications.
Are there opportunities for career advancement?
This position is currently filled at the GS-06 level with no direct promotion potential, though it offers excellent experience for future federal roles.
Job from Veterans Health Administration
The Veterans Health Administration (VHA) is the largest integrated healthcare system in the United States. Our mission is clear: to honor and care for the men and women who have served in our military, along with their families and survivors. Working at the VA offers more than just a paycheck; it provides an opportunity to contribute to a mission of compassion and whole-health care.