Launch Your Career as a Health Technician (Telehealth Clinical) with the VA
Are you looking to make a meaningful impact in the lives of American Veterans? The VA Central Iowa Health Care System is seeking a motivated, tech-savvy professional to join our team as a Health Technician (Telehealth Clinical). This position is ideal for individuals who are passionate about healthcare innovation and wish to work in a collaborative, clinical environment that values whole-person care.
Job Responsibilities
As a Telehealth Clinical Health Technician, your role is central to the delivery of modern, accessible care. Key responsibilities include:
- Clinical Support: Preparing medical and telecommunications equipment for clinical examinations.
- Technology Management: Installing, maintaining, and managing inventory for telehealth hardware and software.
- Patient Coordination: Assisting Veterans with video calls and ensuring they are comfortable using telehealth platforms.
- Staff Training: Providing competency-based training for clinical staff on advanced telehealth tools.
- Workflow Analysis: Monitoring clinical data and recommending improvements to enhance efficiency.
Comparison: Traditional vs. Telehealth Technician Roles
| Feature | Traditional Health Tech | Telehealth Clinical Tech |
|---|---|---|
| Primary Focus | In-person bedside care | Virtual encounter facilitation |
| Tech Skills | Basic medical device usage | Advanced hardware/network troubleshooting |
| Patient Interaction | Direct physical care | Remote, video-based support |
| Environment | Static clinical room | Dynamic, equipment-focused setup |
Requirements
To be eligible for this position, you must meet the following criteria:
- Citizenship: Must be a U.S. citizen.
- Experience: Minimum of one year in a healthcare field, or an equivalent combination of education and experience.
- Physical Standards: Must pass a pre-employment physical examination and possess an unrestricted driver's license.
- Screening: Must undergo a background investigation and drug testing.
- Vaccination: Participation in the annual seasonal influenza program is mandatory.
Salary Overview
This position offers a competitive salary range of $50,869 to $66,132 per year, commensurate with experience and qualifications.
Benefits
Employees of the Veterans Health Administration enjoy a robust benefits package, including:
- Comprehensive health, dental, and vision insurance.
- Participation in the Federal Employees Retirement System (FERS).
- Generous paid time off, including sick leave and federal holidays.
- Professional growth and training opportunities.
- Access to federal life insurance programs.
Application Tips
- Use the Required Documents: Follow the specific instructions provided by the VA regarding the Clinical Resume format.
- Be Detailed: Clearly map your past experience to the duties listed in the announcement.
- Meet Deadlines: Ensure your application is submitted via the USAJobs portal by the closing date of July 31, 2026.
Frequently Asked Questions (FAQ)
Q: What is the work schedule? A: The position is standard Monday through Friday, 7:30 AM to 4:00 PM. Q: Can I work from home? A: No, this role requires onsite presence for technical and clinical support.
Join a mission-driven organization where your technical skills help deliver essential care to Veterans. Apply today via the official USAJobs link and take the next step in your federal career.
Why This Health Technician (Telehealth Clinical) (Advanced) Job Matters
Empower Veterans through innovation by joining the VA Central Iowa Health Care System as a Telehealth Clinical Health Technician.
Health Technician (Telehealth Clinical) (Advanced) Job Overview
The Department of Veterans Affairs is seeking a dedicated Health Technician (Telehealth Clinical) to join the VA Central Iowa Health Care System in Des Moines. This role is pivotal in bridging the gap between Veterans and their healthcare teams, utilizing advanced digital and virtual technologies to enhance access to care. You will facilitate life-changing connections, manage sophisticated telehealth equipment, and provide critical support to clinical staff in a fast-paced medical environment.
Requirements for Health Technician (Telehealth Clinical) (Advanced)
- U.S. Citizenship
- Proficiency in written and spoken English
- Successful completion of a pre-employment physical examination
- Must hold an unrestricted driver's license
- Subject to background investigation and security screening
- Must undergo pre-employment urinalysis for drug screening
- Participation in the seasonal influenza vaccination program
- Selective Service registration for males born after 12/31/1959
Preferred Qualifications for Health Technician (Telehealth Clinical) (Advanced)
- One year of specialized healthcare experience equivalent to the GS-6 level
- Experience in clinical imaging, telehealth equipment maintenance, or medical assisting
- Strong technical troubleshooting skills for medical hardware and software
- Demonstrated ability to train staff and patients on virtual health platforms
- Experience with administrative workflow optimization in a clinical setting
Federal Benefits & Perks
- βCompetitive Federal Salary
- βComprehensive Health Insurance options
- βFederal Retirement Programs (FERS)
- βPaid Time Off and Federal Holidays
- βOpportunities for professional development and training
- βSupportive and inclusive work environment
- βLife insurance and flexible spending accounts
π‘ How to Apply Health Technician (Telehealth Clinical) (Advanced) Job & Insider Tips
Application Steps for Health Technician (Telehealth Clinical) (Advanced) Job
- Create or log in to your account on the USAJobs portal.
- Prepare your resume and necessary supporting documentation (e.g., transcripts, SF-50).
- Download the standard Clinical Resume document from the VA Careers website.
- Complete the online occupational questionnaire.
- Submit your full application package, including the standard Clinical Resume, by the closing date.
- Monitor your application status through your USAJobs profile.
π‘ General Tips
- Be specific and thorough when describing your experience; the hiring team cannot make assumptions about your background.
- Ensure your resume addresses the Knowledge, Skills, and Abilities (KSAs) listed in the job requirements.
- Double-check that all required documents are uploaded in the correct format before the deadline.
- Include both paid and unpaid/volunteer experience if it relates to clinical or technical work.
- Verify your driver's license status, as a clean record report is required during onboarding.
Frequently Asked Questions
Is this a remote or virtual position?
No, this is an onsite position located in Des Moines, Iowa, and is not eligible for telework.
Can non-citizens apply for this position?
U.S. Citizenship is generally required. Non-citizens may only be appointed if it is not possible to recruit qualified citizens in accordance with VA policy.
Are there recruitment incentives offered?
No, relocation or recruitment incentives are not authorized for this specific vacancy.
Job from Veterans Health Administration
The Department of Veterans Affairs (VA) is committed to providing world-class healthcare to those who have served our nation. The VA Central Iowa Health Care System operates a comprehensive network of facilities, including the main campus in Des Moines and multiple Community Based Outreach Clinics. We pride ourselves on creating a "Whole Health" environment where employees are empowered to support Veterans in taking charge of their well-being.
